I have stayed here twice in the past during normal times, and things were satisfactory. This time so many areas needed work. First off Covid protocol, the ladies at check in wore masks behind a plexi... more
I have stayed here twice in the past during normal times, and things were satisfactory. This time so many areas needed work. First off Covid protocol, the ladies at check in wore masks behind a plexiglas screen but their maintenance man and onsite cleaning crew that we dealt with did not once wear face masks , even when entering our room, until we insisted. I did not see any posted COVID protocols they were following. I doubt that they leave the rooms empty for 24 hrs or more between guests.
I try to give hotels some slack in reviewing, but here were just too many problems to overlook. The toilets in both our room and next door were backed up when we arrived and were continuously clogged for the next 3 days.
The mattresses are way too soft and sagging, pillows lumpy, and the carpet are bunched up in many places and dirty. The shower curtain rod was twisted downward and never closed completely. The bath door scraped the tile floor. The frig even when set on low was way too cold for many items ( fruits etc) . There was kitchenette but no forks knives or glasses only paper coffee cups.
The "grab and go" breakfast consisted of water bottle, an orange, granola bar, and cookies or package mini danish.
I have not looked into the refund of the $ 100 deposit yet. I'll give that a week or so to process. But I've never stayed in place that required that, or was not settled on departure.
The main draw is the price. It's relatively cheap and you get what you pay for. Next time I need a place in this area , I'll look elsewhere. less