Best Western Plus Hannaford Inn & Suites

We stayed at this facility for one night. We were in town for a Reds baseball game. The hotel was clean, the bed was comfortable, the staff was efficient and friendly. The breakfast was comparable to other Best western Plus Hotels. It was close to the freeway, yet far enough away to avoid any traffic noise. It was a 10 mile Uber ride into the stadium. less

We stayed at the Hannaford Inn two nights while exploring Cincinnati. The location was ideal for our purposes. The hotel room was clean and of good size. It had a nice kitchen area with cabinets, microwave and refrigerator, coffee maker and small work sink. Some of the furniture was well worn, and the bed was too soft for our preference. Sound proofing is very good. The best feature were the weekend breakfasts. A chef made omelets to order. Sausages and pastries were good. Make-your-own waffles, plus all types of cereal, yogurt, fruit, juices, breads, bagels, etc. met the needs of any type of diet or appetite. Overall service was very good, especially in the breakfast room. I would return to this hotel again. less

Overall the rooms are clean and comfortable. The fact that they serve breakfast is awesome and it's a nice, safe area. Feel comfortable walking around at night. My only problem with the hotel is that they allow people to smoke right outside the front door as people enter the lobby. They have this happy hour thing from 5 until 7 and there's a bunch of people drinking and smoking every Evening. I have also smelled smoke on the floors, people are smoking in their rooms. To be a smoke free hotel to me means people should not be able to smoke in the entrance. less

This facility was very clean (although there was always someone smoking right outside so we had to walk through a plume of smoke to get in) and well tended to. The desk staff was nice, but a bit slow. They have a happy hour with a glass of wine and some snacks which we did not attend (but sounds like a nice thing to do!). We left very early in the am, so did not get to try breakfast. The suite was clean and spacious with good AC and wi fi. Beds were very nice and we slept well; nice and quiet too. This is not far from a Graeter's Ice Cream store...we are not from the area and never heard of Graeter's. Oh My...it is fabulous. Do find Graeter's if you stay here.... less

My family and I have stayed at this hotel numerous times and have never really had any complaints until our recent stay. We arrived late after a reds game and we were beyond tired and ready for bed. As we pulled out the pull out bed on the couch we noticed it was covered in urine stains - disgusting!! (See posted pic) My husband went to the front desk to show them a picture and while they were nice about it, nothing could be done as they didn't have any other rooms available or roll away beds. Our only solution was our almost 12 year old sleeping with us - not fun! I expected that they would at least comp our stay or take a portion off but they did NOT. Kind of disappointing considering we stay at this hotel quite often. The only other small complaint was that the hotel staff could use better communication. I had called the hotel the morning of check in to advise we would be checking in later due to a reds game (the guy gave off the impression that I was inconveniencing him by even calling). Then about 7pm I get a call from the hotel asking if I am still coming... strange. Not sure we will continue to be regulars. less