We discovered this hotel four years ago when we were visiting the area frequently during the final illness and death of my Mother in Law. At that time it was a decent property with a friendly staff and nice clientele. It featured basic amenities, provided usable kitchens in the suites, a comfortable and attractive lobby, good hot breakfast, and safe outdoor areas. It wasn't the Ritz, but it provided a comfortable place for us to stay during a trying time.
We returned this week to bury my Father in Law to discover a property that is circling the drain. Our group occupied three rooms that ranged from bad to terrible. The lobby and all common areas look dingy and unwelcoming, the rooms had damaged and dirty walls, the kitchens had no dishes, utensils or any other equipment, and one of the rooms smelled. The elevator was not working half the time we were there, and we received no housekeeping service during our two day stay. The breakfast selections were minimal and terrible, the refrigeration in the soda machines did not work, and we could not find an ice machine.
This downturn also appears to extend to the clientele. When we returned from dinner, there was a shirtless man with an ankle monitor chatting up the front desk clerk. Later that night our family members on the third floor were kept awake by a couple having a screaming fight that lasted for hours, until my sister in law finally threatened to call the police herself if the hotel staff continued to do nothing.
The exterior of the place looks terrible, there is a mountain of garbage in the back of the parking lot near the pool. Someone tried to break in to my Brother in Law's car, and as the final insult when we were leaving we discovered a box in the back of our car had been stolen (we think we may have accidentally left the car unlocked). The box contained some memorabilia from my Father in Law who had served in WWII and Korea, including the folded flag that had adorned his coffin at the funeral.
Now that my inlaws are gone, we probably won't have a reason to return to this area again, but if we did I would not stay here. Spend a few extra bucks and go to the Hampton Inn up the road. less