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Best Western Plus Hanes Mall Hotel

AAA - 3 Diamond

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Explore Hotel

The Best Western Plus Hanes Mall Hotel is designed with travelers in mind.

Conveniently located between Business Route 40 and Interstate 40 on Silas Creek Parkway, we are easy to find! The Hanes Mall and Novant Health Forsyth Medical Center are both just outside our door.

The beautifully appointed guest rooms of the Best Western Plus Hanes Mall Hotel feature a contemporary decor with free Wi-Fi, cable television, microwave and refrigerator. Overnight guests are welcome to enjoy a complimentary hot breakfast buffet with sausage, eggs, waffles and more! Guests at this Winston-Salem hotel are also invited to take advantage of our fitness room, business center and seasonal outdoor pool.

If you are in town on business, the 1200 square foot meeting room is perfect for professional events.

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Location

3330 Silas Creek Pkwy
Winston Salem
North Carolina
27103-3014
United States
AAA - 3 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 27103-3014

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Address
3330 Silas Creek Pkwy
Winston Salem
North Carolina
27103-3014
United States


What's nearby?

Recreation

  • 22.00 mile(s) from High Point

  • 34.00 mile(s) from Greensboro

  • 41.00 mile(s) from Statesville

  • 79.00 mile(s) from Charlotte

  • 108 mile(s) from Raleigh

  • 142 mile(s) from Asheville




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 633 traveller reviews
Rating: 5 278
Rating: 4 221
Rating: 3 73
Rating: 2 32
Rating: 1 29
Rating

Loud, unresponsive maintenance, bad parking.

11/08/2019 sneely751822,

Reported that the toilet was not flushing properly (it wasn't acting right from the time I got there, so I assume it was clogged somewhere down the line.) I tried to report the issue by phone, but th... more

Owner Response
Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review
Dear sneely751822, h Thank you for taking time to post this review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments will be addressed. We appreciate your business and hope you will give us another chance to serve you. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
Rating

not recommended unless the location is close to where you need to be

11/08/2019 751diana, Blaine, Minnesota

Upon check-in, during our stay, and check-out, staff was accomodating but not welcoming. I wasn't asked how our stay was- I was prepared to nicely address my concerns but didn't get the opportunity. R... more

Owner Response
Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review
Dear 751diana, Your comments are of great concern as we work to insure we offer clean, comfortable accommodations plus we wont everyone to feel welcome. We are sorry that you were not extended much hospitality. We appreciate your business and hope you will give us another chance to prove we are a good place to stay in Winston Salem, Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
Rating

Hanes Mall

07/08/2019 Fearless253068,

Off the highway ... solo or family friendly... sports, corporate arts groups find cost effective lodging with modern decor with a continental breakfast included. The staff is friendly and professional... more

Owner Response
Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review
Dear Fearless253068, On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again Our guest comments are very important as we work to offer clean and comfortable accommodations. Please come visit again soon. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
Rating

Best Western Plus Hanes Mall Hotel

05/08/2019 SDRakes2,

Great hotel and great location. The staff was very friendly and accommodating. Highly recommended. It’s a great place to stay.... Staff were friendly caring and pleasant, starting from the reception. ... more

Owner Response
Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review
Dear Fearless253068 We are so sorry that you found us to be a great place to stay. Our staff is committed to making sure our guest have a clean, comfortable room with some southern hospitality. Thank you for this review and rating of our facility. Your business is very important to us and is greatly appreciated Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
Rating

Dissatisfied

05/08/2019 ks385242, Washington DC, District of Columbia

Toilet kept stopping up, bath tub faucet kept running non-stop. Notified front desk, maintenance came I assumed and the running faucet turned to drip. Then when I took a shower the drip returned bac... more

Owner Response
Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review
Dear ks385242, We are so sorry that you experienced problems during your recent visit with us. Your experience is not typical o our hotel however, we do appreciate your feedback so we can address the items mentioned and make improvements. We do appreciate your business and hope you will visit again. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC