A welcome sight after a long day's driving
The Best Western Plus Hanes Mall was a welcome sight at the end of an 1,200 km/750 mile day's travel from Toronto. The last 15-20 minutes seemed to take forever after exiting highway (US-52) but we we... more
The Best Western Plus Hanes Mall was a welcome sight at the end of an 1,200 km/750 mile day's travel from Toronto. The last 15-20 minutes seemed to take forever after exiting highway (US-52) but we were there soon enough.
Check in was efficient and we got into our room without incident. The desk was sure to get us a room apart from the college baseball team that was sharing the hotel. I don't know about anyone else but we had a peaceful evening and chatted with some of the players at breakfast next morning.
Ours was a two Queen room and as is now commonplace with mid-tier hotels, there's only a single bedside table that's between the two beds. Two AC outlets are included in the base of the bedside lamp. A personal bugaboo, lighting seemed predominantly the "cool white" colour temperature that I dislike. I much prefer "warm white" lighting.
The beds were comfortable enough and the TV had a variety of digital and analog stations. The room itself seemed a bit on the narrow side, care was required squeeze between the dresser and bed or between the workstation and bed. The room does have a small sitting chair that I always find convenient for putting on shoes.
While it seems the decor has been updated recently, the environmental system has not. It's an under window unit and, like older style units, the original unit controls are still in use. That is, there is no wall thermostat. Also, it may be my imagination but it felt a bit louder than I'm accustomed to with newer units.
The room features a sink and mirror separate from the bath and toilet. Towels and towel bars were plentiful.
Breakfast was included and featured the usual fare and was otherwise unremarkable.
Overall we were happy with our one night stay before moving on. BTW, we spent 1/2-day visiting Old Salem before moving off to our next destination in Charleston, SC. less
Tina M, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review
Your comfort and convenience are our top priorities, and we thank you letting us know how we
have been successful in our efforts to impress you. It is rewarding to hear that we have succeeded in making you feel comfortable and that you experienced no difficulties with our services or amenities. We look forward to welcoming you back during your next stay in the area