Best Western Plus Hanes Mall Hotel

3330 Silas Creek Pkwy, Winston Salem, North Carolina, 27103-3014, United States
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Best Western Plus Hanes Mall Hotel

The Best Western Plus Hanes Mall Hotel is designed with travelers in mind.

Conveniently located between Business Route 40 and Interstate 40 on Silas Creek Parkway, we are easy to find! The Hanes Mall and Novant Health Forsyth Medical Center
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Hanes Mall Hotel

Traveller Overview:
4.0 Rating: 668 reviews
Excellent 44%
Very Good 34%
Average 11%
Poor 4%
Terrible 4%
Rating

WearyTravler1287, wrote review 13/01/2020

It Was OK

The staff that checked us in was very helpful and polite. I wish I could remember the desk clerk's name. She checked me in about 7 pm on Friday and checked me out at 1 pm Saturday. The hotel is a l... more

Rating

NMStoryteller, wrote review 31/12/2019

Clean, nice staff, affordable

The lobby & dinning extra clean & nice. Nice secure parking well lit. Rooms were clean, bed comfortable. The breakfast had hot choices & offered options-& hardest working lady around keeping it clean ... more

Owner Response
Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review
Dear NMStoryteller, It was a privilege to have you stay with us. We realize that there are many choices for hotels, and we are very proud that you chose our Best Western Plus Hanes Mall for your recent travels. Thank you for mentioning Gwendolyn and her great services during the night shift. Again, thank you for staying with us and we hope you will come back soon. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
Rating

amorelisl, wrote review 28/12/2019

Christmas 2019

Spending Christmas here was actually very enjoyable, I reserved a king room with spa bath. The bath was very comfortable, as well as the bed and the front desk service was very helpful and so nice! Th... more

Owner Response
Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review
Dear amorelis, It makes us very proud that you enjoyed spending Christmas with us. Thank you for taking the time to post this review of your visit. It was a pleasure having you stay with us, we realize you had a choice of hotels, thank you for choosing our Best Western Plus Hanes Mall. We wish you a very happy, healthy and prosperous New Year. Most sincerely, Best Western Plus Hanes Mall Winston Salem, SC
Rating

Pickleballers2, wrote review 13/12/2019

CRNA

Very accommodating staff. Room was clean. Breakfast was served a few minutes early which was nice for us early risers. Convenient location close to the hospital. Easy check in and out. Would recommend... more

Owner Response
Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review
Dear Pickleballers2 It was a pleasure having you stay with us. Your comments and your business is very important to us. We are proud that you were pleased with our accommodations and services. Please come back soon. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
Rating

Roy P, wrote review 03/12/2019

Stay away, PLEASE.

Front Desk personnel were friendly with exception of 1 employee, her cell phone was more important then the guest in front of her, constantly giving the wrong information and the list goes on, breakfa... more

Owner Response
Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review
Dear Roy P, We are very concerned about your comments. Are you sure this is posted to the right location? If by chance this is our hotel, we sincerely apologize for the problems you experienced. Our pride ourselves on having a great breakfast, very clean rooms, and friendly service. Most Sincerely, Best Western Plus Hanes Mall Winston Salem, NC