09-10-2016 Julia B, Mount Pleasant, South Carolina
Had to evacuate from Charleston because of Hurricane Matthew. Booked this hotel in a hurry for one room with my daughter, son-in-law and grandson. Matthew happened to be the name of the person who too... more
Had to evacuate from Charleston because of Hurricane Matthew. Booked this hotel in a hurry for one room with my daughter, son-in-law and grandson. Matthew happened to be the name of the person who took my reservation and was so kind and sympathetic to our situation. After we arrived I asked him if he had another room available, maybe next to each other. He was able to find two rooms together. All the employees here were so nice and thoughtful. The lady(Susan or Sandra) in the breakfast room was very quick to assist you and replenish the breakfast area. The rooms were very comfortable and clean. Breakfast food was good, coffee was really good! I would highly recommend this hotel for it's accommodating staff, clean comfortable rooms and nice area. Cracker Barrel and Burger King within walking distance and the city of Greenville about 15 minutes away. less
Wil B, General Manager at BEST WESTERN PLUS Greenville South, responded to this review
We thank you for choosing to stay with us and a sincere thank you for your great review of our staff. It is so nice and satisfying to read comments like yours and know the staff provides such good service. Great service is our aim and we teach it everyday to our staff. You are proof that it is working. We hope you did not experience any damage at your home.