Best Western Plus GranTree Inn

I rarely, if ever, leave a bad review but this place is GROSS. To start with the positives, the front desk staff was great and helpful. They put us in our original room and the pull out sofa was not working (not their fault) and they delivered new keys quickly and were very friendly. Negatives: The hallways reek of marijuana. Someone was smoking in halls which made the mustiness even worse. It looks like it has been very long time since they've upgraded their carpeting and paint. Our room was big which was nice but we brought our dog and I swear she got fleas FROM the room. We were all itchy and had the heeby jeebies. If you're going to be a pet friendly hotel, YOU MUST HAVE hard floors that can be sanitized after stays. Dogs in carpeted rooms are just gross and I include my dog!! They just can't and don't thoroughly clean them after each guest. All of the lamp shades were askew which was small and petty.... The outside was pretty weak also. Walked the dog around the back and the dumpster was overflowing with bags of trash on the ground and the gate to the enclosure was open. We had a very positive experience at a Best Western Plus in Somers so we thought to give this a try. Big Pass. less

The staff was very friendly and accommodating. My room was clean and tidy. The food in the restaurant was good but service was slow. It was not quiet due to barking dogs and clearly being able to hear full conversations in the next room or in the hallways. I didn't feel comfortable having phone conversations knowing that the people in the next room could probably hear every word. I was looking forward to having a City Brew at the hotel, however the machine was broken during my entire week long stay. less

The Best Western Plus in Bozeman was superior and less expensive than the one in West Yellowstone. That is probably because the one in West Yellowstone is at the entrance to Yellowstone Park. We loved Ted's Montana Grill for dinner and the Western Cafe for breakfast in Bozeman! less

The room was very clean and location was right off the highway. The restaurant and bar was very good. We felt very safe. The people were very nice and helpful. We will stay again when in the area. The pool area looked nice but we did not use it. There was also a nice patio to eat at. less

I only stayed here one night, as I found myself in Bozeman unexpectedly on a Yellowstone trip (dog was in pain and I needed vet care. Don't worry, he's fine now!) but I definitely want to return later this summer when I head back out to the area with my sister. Staff is very friendly and rooms are just your standard Best Western rooms. Nothing to write home about, but it was clean, I got a good night sleep, it was quiet. That's what ya need, right? The corridors are a bit dark and dated, but meh. Not a huge deal. The fitness center was amazing. This is probably the best Best Western fitness center I've been in. It was huge, all new equipment and it rivals some 5-star hotels in Asia I've stayed in. I was very impressed. I could see lots of conferences happening here - there is a lot of communal space and it all looks pretty nice. What I really loved was the restaurant. I typically avoid hotel restaurants because I am usually disappointed. When the staff member who checked me in said that the restaurants is popular with locals, I was interested. I was interested, but also tired. I had a dog in pain, which obviously worried me sick, seeing a vet in a town hundreds of miles from home, and I didn't want to go out again. I ate dinner at the restaurant and was VERY impressed. This food was the best I had on my trip! You get a coupon for breakfast (no free breakfast here) and it is AMAZING. I repeat - AMAZING. I swear I will come back and stay here just for the omelette. less