Great staff, comfortable beds, and good restaurant
02/06/2019 gr8passage, United States
I am not a huge fan of Best Western, but this one is an exception. We stayed here in conjunction with a Yellowstone National Park tour we took, and it was a very good experience. First off, the staf... more
I am not a huge fan of Best Western, but this one is an exception. We stayed here in conjunction with a Yellowstone National Park tour we took, and it was a very good experience. First off, the staff listens and cares about the consumer! I asked for a quiet room, and they listened! They also were so accommodating in providing complimentary
shuttle service not only to and from the airport but also around town. One of the drivers was not particularly personable; one was great. Both got us where we wanted to go comfortably and on time. Hotel is in convenient location to downtown. The hotel also stored unneeded luggage for us during the three days we were on our tour, and it was ready and waiting for us when we returned. Beds were very comfortable, and rooms were clean and comfortable with good lighting and seating. We booked a king suite which was perfect for our needs. The restaurant food was quite good, and a 20% discount is offered for breakfast if you are staying there. There is also a drink coupon. We appreciated being able to do laundry (two washers and dyers on premises which take quarters), and there is a computer area as well as a small slot machine casino! less
Cassie W, Guest Relations Manager at Best Western Plus GranTree Inn, responded to this review
Thank you so much for taking the time to give us this incredible review! I am so glad to see the staff did such a good job of making sure to listen to your requests! I hope we get the chance to see you again soon and if there is anything I can be of assistance with in the future, please don' t hesitate to ask!