Best Western Plus GranTree Inn

1325 N 7th Avenue, Bozeman, Montana, 59715-2511, United States
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Best Western Plus GranTree Inn

Welcome to the Best Western Plus GranTree Inn! Looking for the ultimate Montana vacation hotel? Whether youre traveling with family, for leisure or for business, our Bozeman hotel delivers everything you need, from a prime location to warm hospitalit show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1325 N 7th Avenue, Bozeman, Montana, 59715-2511, United States

Reviews of Best Western Plus GranTree Inn

Traveller Overview:
4.0 Rating: 1019 reviews
Excellent 49%
Very Good 28%
Average 13%
Poor 5%
Terrible 3%
Rating

lisamjohnson81611, wrote review 30/07/2020

Lots and lots of better options

I rarely, if ever, leave a bad review but this place is GROSS. To start with the positives, the front desk staff was great and helpful. They put us in our original room and the pull out sofa was not... more

Owner Response
GranTree Bozeman, Owner at Best Western Plus GranTree Inn, responded to this review
Hi Lisa, Thanks for the review. I'm happy that our desk service met your satisfaction. Regarding the other items, our property is a non-smoking hotel. Unfortunately, we cannot always control if a guest decides to not abide by this policy. We are a pet friendly hotel, and receive many compliments about the cleanliness of the rooms and overall facility. The rooms are sanitized after each use, and we have had no complaints about fleas. All of our rooms were recently renovated as well. Please feel free to reach out to me directly, as we pride ourselves on providing a positive experience. Best, Paula Mercurio Guest Services Manager
Rating

tammyh20202020, wrote review 26/07/2020

Good but has areas in need of improvement

The staff was very friendly and accommodating. My room was clean and tidy. The food in the restaurant was good but service was slow. It was not quiet due to barking dogs and clearly being able to hear... more

Owner Response
GranTree Bozeman, Owner at Best Western Plus GranTree Inn, responded to this review
Hi Tammy, On behalf of the staff here at The GranTree Inn, I want to thank you for your detailed feedback. In checking into it, I see that you stayed in one of our adjoining rooms. These can be a little noisy at times. Please ask for a non-adjoining room next time, as we want to ensure you have a pleasant stay. Look forward to seeing you again soon. Best, Paula Mercurio Guest Services Manager
Rating

jayboymac, wrote review 17/07/2020

Bozeman, Montana and West Yellowstone, Montana Best Westerns

The Best Western Plus in Bozeman was superior and less expensive than the one in West Yellowstone. That is probably because the one in West Yellowstone is at the entrance to Yellowstone Park. We lov... more

Owner Response
GranTree Bozeman, Owner at Best Western Plus GranTree Inn, responded to this review
Hi Jay, Thank you for the 5-star review! We appreciate you taking the time to share your experience. With Bozeman being about an hour from West Yellowstone, it's incredible to have National Parks in our backyard. Bozeman is also known for it's great selection of restaurants so we're glad you were able to spend some time on the town and enjoy those! Our hotel also has an in-house sports bar called The Club Tavern & Grill. Known for it's large portions and drink selection, you might enjoy that on your next visit to Bozeman! Thank you again for your feedback and hope you enjoyed your Montana trip! Best, Paula Mercurio Guest Services Manager
Rating

vicky F, wrote review 16/07/2020

Clean rooms in a nice location

The room was very clean and location was right off the highway. The restaurant and bar was very good. We felt very safe. The people were very nice and helpful. We will stay again when in the area. The... more

Owner Response
GranTree Bozeman, Owner at Best Western Plus GranTree Inn, responded to this review
Hi Vicky, Thank you for your 5-star review and feedback. We're so glad you enjoyed many of the amenities our property has to offer! Safety and health is our #1 priority for our guests and we've put extra emphasis on cleaning and safety measures to ensure guests feel that when they stay with us. Our in-house restaurant, The Club Tavern & Grill, is a local favorite and the restaurant patio is popular, especially in the summer. I will pass your feedback along to our staff. We appreciate the kind words and glad you enjoyed your stay. We look forward to seeing you on your next trip to Bozeman! Warmly, Paula Mercurio Guest Services Manager
Rating

OwlYaDoing, wrote review 13/07/2020

Wonderful fitness center and EXCELLENT restaurant

I only stayed here one night, as I found myself in Bozeman unexpectedly on a Yellowstone trip (dog was in pain and I needed vet care. Don't worry, he's fine now!) but I definitely want to return later... more

Owner Response
GranTree Bozeman, Owner at Best Western Plus GranTree Inn, responded to this review
Thank you for your thoughtful review and great feedback! Glad to hear your dog is doing better and recovering. Cleanliness is our top priority and we're proud to have received this 5-star review. Our Housekeeping staff has won several awards for their cleaning protocols and efforts. We've also put extra emphasis on our health and safety guidelines while simultaneously ensuring best-in-class experience for guests. Our new fitness center has really been a nice addition to the property and guests are loving it. It allows folks to keep up their fitness routine while away from home. We are one of the largest conference centers in Bozeman offering over 10,000 square feet of flexible conference room space- great for small or larger events (with safety precautions and proper health guidelines). The Club Tavern & Grill is definitely a local favorite and won several 2020 Bozeman Choice Awards for friendly-staff, happy hour, food and more. They're also known for their large portions and great drink selection. Your thorough review of our property and your stay with us is helpful and much appreciated. We look forward to your next visit to Bozeman later this summer. Best, Paula Mercurio Guest Services Manager