Will definitely do a repeat whenever I'm in Bozeman
I've stayed in many hotels in my life, some more deluxe, but none as good as this hotel. The staff was super helpful, particularly the front desk and management. My wife required a wheelchair, but unf... more
I've stayed in many hotels in my life, some more deluxe, but none as good as this hotel. The staff was super helpful, particularly the front desk and management. My wife required a wheelchair, but unfortunately, the hotel's wouldn't fit through a normal room door, so Paula, a manager, moved us to a suite. After we had a wonderful dinner, I rolled my Bride to our room and told her I was going back to the bar and have a few with the locals. I had a few too many and returned to our room where I fell and broke four ribs, resulting in five more nights in Bozeman's Hospital. My wife was very frightened by this experience. She was in a strange city, with six inches of snow on the ground, in a hotel, and a wheelchair.
Paula and her staff took good care of my Bride. They found her a nurse to come to our room and bathe her. They brought food to her or rolled her to the restaurant to eat. They took great care of the love of my life until my brother could fly from NC to take her home. I am forever grateful for the service; the shuttle to bring me my phone and laptop, pick me up from the hospital, and bring me back to the hotel.
Flowers and chocolate were well deserved. less
GranTree Bozeman, Owner at Best Western Plus GranTree Inn, responded to this review
Thank you for the outstanding review. On behalf of the entire staff, we sincerely appreciate your kind words. So glad we were able to be of assistance during your stay. It was quite an adventure! Happy to know that you are all doing well. Look forward to seeing you next time at The Grantree.
All the best,
Guest Services Manager