Perfect every time!
03/12/2018 tenilleb2018, Belgrade, United States
We stay here every year for a company Christmas party. Every year, they upgrade us upon arrival, this year, they upgraded us to the bridal suite, I worked with a young lady named Betsy. She was an a... more
We stay here every year for a company Christmas party. Every year, they upgrade us upon arrival, this year, they upgraded us to the bridal suite, I worked with a young lady named Betsy. She was an absolute GEM!! I had questions regarding the corporate rate compared to my Best Western Rewards rate, and she upgraded us over the phone and ensured we were getting the best price before we even checked in. Their pool is fantastic, and the Eggs Benedict is out of this world! This is my favorite Best Western to stay at. Always a pleasure, and always sparkling clean rooms. less
Cassie W, Guest Relations Manager at Best Western Plus GranTree Inn, responded to this review
Thank you so much for taking the time to give us this great review as well! Betzy truly is so wonderful and I am not surprised in the least but very happy to see she did such an awesome job! I am also glad to see you enjoyed the pool and the Eggs Benedict from the Club Tavern and Grill! I did notice that you scored us very low in cleanliness, sleep quality, and service and was wondering if this was maybe accidental? I hope we get the chance to see you again soon and if there is anything I can be of assistance with in the future, please let me know.