Best Western Plus GranTree Inn

1325 N 7th Avenue, Bozeman, Montana, 59715-2511, United States
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Best Western Plus GranTree Inn

Welcome to the Best Western Plus GranTree Inn! Looking for the ultimate Montana vacation hotel? Whether youre traveling with family, for leisure or for business, our Bozeman hotel delivers everything you need, from a prime location to warm hospitalit show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus GranTree Inn

Traveller Overview:
4.0 Rating: 1015 reviews
Excellent 49%
Very Good 28%
Average 13%
Poor 5%
Terrible 3%
Rating

OwlYaDoing, wrote review 13/07/2020

Wonderful fitness center and EXCELLENT restaurant

I only stayed here one night, as I found myself in Bozeman unexpectedly on a Yellowstone trip (dog was in pain and I needed vet care. Don't worry, he's fine now!) but I definitely want to return later... more

Rating

Ben1B, wrote review 29/06/2020

Great front desk staff!

I visited the Grantree want my aunt for a wedding. The front desk staff were very friendly and helpful. In particular, Connor was very kind. I had to catch an Uber and didn’t have a face mask, so he h... more

Owner Response
GranTree, Guest Relations Manager at Best Western Plus GranTree Inn, responded to this review
Hi Ben, Thanks for the stellar review! We appreciate your time in letting us know that you enjoyed our best in class customer service at The GranTree. I will also pass your compliments onto Connor. Glad he was able to assist. Look forward to seeing you next time while in the beautiful Bozeman area. Best, Paula Guest Services Manager
Rating

deej713, wrote review 27/05/2020

Rude staff; Reeked of cigarette smoke

From the photo posted of their hotel, you would expect this to be a relatively nice facility. We were sorely disappointed. To begin with, the front desk clerk referenced the fact that I had booked thr... more

Owner Response
GranTree, Guest Relations Manager at Best Western Plus GranTree Inn, responded to this review
Dear Valued Guest, Thank you for taking time to write your review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Please note that our hotel is a non-smoking property, but unfortunately, not all guests abide by the policy. Our housekeeping and restaurant staff receive many accolades. We have been implementing additional procedures during this time of COVID-19 to insure guest and staff safety. In addition, our rooms are in the process of being renovated. I hope you will consider staying with us again so that we can have another chance to provide you with exceptional service. If I can provide any further assistance, please don't hesitate to contact me directly at 4065875261. Again, my sincere apologies. Paula Guest Services Manager Best Western Plus GranTree Inn
Rating

Adventure48035127866, wrote review 17/05/2020

Well rounded, comfortable, and affordable.

The hotel has a great restaurant and bar, but I was unable to use it due to COVID-19, so it's hard saying not knowing, but it looked nice. My king bed was very comfortable, and the shower was great. ... more

Owner Response
GranTree, Guest Relations Manager at Best Western Plus GranTree Inn, responded to this review
Dear Valued Guest, Thank you so much for the nice review of our property. We strive to exceed our guests expectations. Our restaurant is now open and worth a return trip! We look forward to seeing you on your future travels. Best, Paula Guest Services Manger Best Western Plus GranTree Inn
Rating

atravelynn, wrote review 06/05/2020

Good place to stay before heading to Yellowstone

Gran Tree Inn is 90 minutes easy drive on good roads from Yellowstone and about 15 minutes from the airport in Bozeman with a free shuttle. It was a good choice for the night between arriving in Boz... more

Owner Response
GranTree, Guest Relations Manager at Best Western Plus GranTree Inn, responded to this review
Dear Guest, Thank you for the excellent review! I'm so glad we met your expectations. The location and complimentary shuttle service are handy indeed, as well as our large event capability. Our in-house full service restaurant, The Club Tavern, has wonderful food. I will pass along your kind words regarding your meals. We look forward to providing another outstanding experience on your next stay. Sincerely, Paula. Guest Services Manager.