Best Western Plus Grant Creek Inn

I've stayed at several places in Missoula and this is one of the better places I've stayed. I typically lean toward Best Western Plus and this place is right in line with what we experience. The place is clean, staff was friendly and helpful, easy check in and out. less

I stayed at the Best Western Grant’s Creek in Missoula on September 13, having driven out of the smoke of Portland. The hotel exceeded my expectations in every way. First, there is a Tesla supercharger installation on site, key to my travels. The hotel was fully compliant with CDC pandemic guidelines - a must. The most distinguishing feature, however, was the opportunity to order breakfast off a menu and have your individualized selection avail for pickup in the lobby at your chosen time. This is in contrast with the bag breakfast of fruit, muffin, and - perhaps - yogurt I encountered at other hotels on my trip. While most hotels were good, this was the best place I stayed ...a superior experience. less

Hunter was so great. we arrived late at night and he helped us and made us feel at home. also the breakfast was perfect - pick it up on the way out - just right in these covid days. We were comfortable and safe. Clean. Clean. Clean. Good place for anyone. less

My stay on 8/30/2020 I booked a last minute king room on booking.com. Upon check-in I inquired to make sure we were in a king room and was told we were actually in a double queen room when I told the man I booked a king room he said okay no problem we will get you switched over to that and I will give you a discount for the mix up. Great I thought, so we finished checking in and proceeded to our room. Once we arrived in our room and some time passed I recieved an email with a receipt. The receipt was more than I was quoted on a room and no discount. When I went downstairs to speak to the man I was greeted by a different man and when I asked him to confirm my rate for my stay he was very hesitant to tell me and was very short. I then showed him my email and said I was quoted one price and I believe I was over charged. Which I was never told, never agreed upon and never signed any piece of paper on how much my stay was so I assumed the statement I received was right. I am an avid traveler and have to stay at hotels from time to time. I was very disappointed with how I was treated and after the fact I was still over charged!! Not very accommodating and I will not be back. less

We had been having terrible experiences as we went across the plains into the mountains. So the bar was pretty low. We walked into this hotel and knew we finally were receiving the accommodations we expect. The parking lot is clean. The entrance is well lit. The staff was amazingly helpful and friendly. It was a fast checkin process. The hotel is very clean. The workers respect social distancing and face mask wearing. The hotel was also very quiet inspire of all the guests. My favorite part was the breakfast. You order it the night before and pick it up the next morning in the lobby. It was fast and fresh. The best hotel breakfast experience on our two-week trip. less