Comfy beds and great breakfasts and reasonable pet charge, but we had a few problems.
17/10/2016 hawkski, Wilson, Wyoming
We stayed here 2 nights and the beds were very comfortable and the breakfast was surprisingly good for a free breakfast. We were also very pleased that they charged a very reasonable price for dogs an... more
We stayed here 2 nights and the beds were very comfortable and the breakfast was surprisingly good for a free breakfast. We were also very pleased that they charged a very reasonable price for dogs and only 1 charge for the whole stay!
Now for the problems we had. When we checked into our room, the toilet seat was completely broken, right where one would sit! I couldn't believe that housekeeping would not have noticed and had that changed out!!! It was disgustingly dirty along the broken part! Fortunately maintenance came and changed it quickly, but really???
Also, we could not pull up the 'guide' on the TV for the stations and could not order pay for view or do anything with the remote except turn it on/off and change channels and volume. When asked at the front desk, they said management had chosen to go to these kind of remote controls that could be 'sterilized'. Well if you offer pay for view channels one should be able to actually access those! Go back to real remote controls!!
Thirdly, we decided to spend a second night and they charged us an extra 9$ for the second night with no reason! I didn't notice it until I got home and immediately called the hotel. I was told that the price had changed for that day but 'since they didn't tell me they would refund the 9$'. So if i hadn't noticed, it was a slick way to get more money for the room. Confusingly, it was a Wednesday and Thursday night, so not a change to a weekend rate, so what was the deal??? less