Room service leaves much to be desired
02/08/2019 Elizaveta_F2708, Moscow, Russia
I stay here 3-4 times per year for a business. The best of this hotel is its location in 2 mins by walking from Rijswijk train station, but this is all, there’s nothing nearby, you can’t pay by credit... more
I stay here 3-4 times per year for a business. The best of this hotel is its location in 2 mins by walking from Rijswijk train station, but this is all, there’s nothing nearby, you can’t pay by credit card (visa or master) in the closest supermarket (10 mins walking) there’s only 1 restaurant located near the station. I can’t say the staff at reception are nice, but they are more or less ok. Breakfasts are also ok if you stay for 2-4 days. I’m writing this review to say bad extremely bad room service - previous time nobody has cleaned my room within 3 days and staff left the note on the bed saying “sorry, we don’t have time to clean your room” on the 4th day of my staying. The smell of towels is not pleasant , they smell like chlorine. Just see the pic attached to my review how they prepare the bed after I checked-in. In general i would say all the hotel furniture and carpets are not clean enough less