Best Western Plus Grand Winston

Stayed in this hotel for a week while working. Friendly staff, rooms were clean, good location next to train/tram/bus/restaurants etc. Breakfast was good. Goodie option if you are working in the area. Talked to colleagues, which said that the. Fittings in the rooms have been the s same for years and and years. Might be an idea to refurbish a bit? Value for money if you can’t afford to stay in central Haag. less

We had chosen this hotel, because of a special offer at one of the booking portals. As a family we had two double rooms. The bath room is surrounded by glas only which in general would not be an issue, but in one room it was only partly milky. The second downside was that the glass was not as high as the room. I leave the interpretation to the reader. The reception, restaurant and the bar area are nice and fancy and the selection for breakfast was pretty good. The empty tissue box was not replaced during our stay, in one of our rooms we found underwear of other guests and in the mens toilet near the breakfast area the soap was not filled for at least two days. The most anoying was the smell in our room. less

Out of 5 Staff 4 Rooms 5 WiFi 5 Breakfast 5 Location 5 Menu/restaurant 3 Right next to train station so really easy to get to from schipol airport. Hotel literally 100 yards from train station. Rooms. Super and bar very good, the only negative is the menu, not very varied and service can be slow. Would recommend the hotel. less

Staff very attentive and friendly. They are let down by the décor and fittings in room dated and shabby thru wear, e.g. shower missing nozzle and plastic housing cracked. Cleaning in bathroom below par fungus evident in sink around plug hole with ventilatior cacked with dust. The reception area is well spec's but the rooms let the hotel and staff down, need refurbished less

Staff 5* Cleanliness 4* Comfort 4* Decor 3* Breakfast 3* Chose this place for the location as it was so close to the Rijkswijk station and the customer’s office. Shout out to Calden at reception who made me feel very welcome and was highly efficient! Great directions and local help. All the staff were excellent. The decor really lets the place down. Multiple damaged wooden panels in the corridors, stained carpets in the room. The shower had a cheap plastic tray you stood on that I was worried would crack when I stepped on it (no flooding of the floor/into the room though). Well appointed room with a comfy bed. Warning: no net curtains so you have to choose between no natural light in the morning or opening the sliding wooden shutters and flashing the offices opposite! Breakfast was hard to find (PLEASE put arrowed signs up, it’s really not clear if you’re coming from the other tower). Disappointing selection. Not bad enough to never stay there again, but I’ll check what other alternatives are in the area next time. less