Tired, But Making an Effort
18/10/2017 amherst_reader, Newburyport, Massachusetts
This is an older property, and it shows: there's rust on the outside where the paint has worn away; parking is a little funky, and the lobby/breakfast room is cramped. The pool is right on the road. T... more
This is an older property, and it shows: there's rust on the outside where the paint has worn away; parking is a little funky, and the lobby/breakfast room is cramped. The pool is right on the road. There is a beachfront building across the street that is probably fancier, but I never had a reason to visit it. The room I did stay in was clean; the bed comfortable and the towels fluffy and plentiful. The kitchen was fully outfitted with dishes, etc. The workout room was tiny, but the equipment was in working order, and there were towels, a tv, and good air-conditioning. The one thing I didn't like about the hotel, although I guess I understand, are its security measures: you must hang a tag on your car to indicate you are a guest. You must present a ticket (given to you at check-in) at breakfast. These practices make you feel guilty...of something, I don't know what. If the purpose is to keep the riff-raff out, then I guess I picked the wrong neighborhood to stay in. Since my stay took place during off-season, the hotel was quiet. I am guessing that when tourist season is in full swing, the road noise would be very noticeable. Not a bad choice, or a bad stay, but not my cup of tea. less
Jack R, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this review
We work hard every day to make our property and service among the best there is, and we will use your words to motivate us to work even harder. We want to be a place people want to come to, and come back to, again and again. Thanks for taking the time to give us such important and necessary feedback.