Best Western Plus Grand Strand Inn & Suites

1804 S Ocean Boulevard, Myrtle Beach, South Carolina, 29577-4634, United States
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Best Western Plus Grand Strand Inn & Suites

Welcome to Best Western Plus Grand Strand Inn & Suites! Our Myrtle Beach hotel offers two separate buildings to choose from. One building is semi-oceanfront and the main building is across the street from the ocean. Our rooms are clean, high-quality show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Grand Strand Inn & Suites

Traveller Overview:
4.0 Rating: 2336 reviews
Excellent 55%
Very Good 26%
Average 9%
Poor 5%
Terrible 3%
Rating

PamelaCso, wrote review 26/07/2020

Time for a refurbishment

Just looking at the hotel as we pulled up, I knew this was a mistake. I kept telling myself, it is just for a night - it will be ok. The room was adequate, but I really did not want to touch anything.... more

Owner Response
Stacia Miele, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this review
Dear Pamela, Thank you for your candid feedback. I often times utilize guest reviews to assess insights within our hotel operations and I have reviewed your feedback with the hotel team. Thank you again for your review and I invite you to stay with us the next time you return to Myrtle Beach. Kind regards, Stacia
Rating

CMpurye, wrote review 19/07/2020

Excellent

Susan provided excellent customer service. The location and the service of this hotel makes this one of the best locations for a visit to Myrtle Beach. The wifi is very fast and reliable for work on t... more

Owner Response
Stacia Miele, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this review
Dear CMpurye, Thank you for choosing to stay with us at the Best Western Plus Grand Strand. I am glad to hear that you enjoyed your stay and that Susan was helpful! I will be sure to share your comments with her. We're also happy to hear that you loved our location and services. I hope you will return should your travels bring you back this way. Best regards, Stacia
Rating

brookehoward2017, wrote review 13/07/2020

Amazing service and value

Best bang for your buck! Rooms are clean, staff is awesome. Great kid friendly hotel and right on the beach or right across the street. Literally a minute walk or less to the beach! You'll definitely ... more

Owner Response
Stacia Miele, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this review
Wow, such a sweet review, thank you! We're delighted to hear that you enjoyed our location, kid-friendly amenities and friendly staff. We work hard to make sure every guests feels like you. Hope to see you and your family the next time your travels take you back to beautiful Myrtle Beach.
Rating

Y2649HGjohnf, wrote review 10/07/2020

Complete Disappointment

I hate leaving negative reviews, but cannot in good faith allow others to make the same mistake I made by staying in this hotel. I cannot imagine that the good reviews were made by actual travelers. ... more

Owner Response
Stacia Miele, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this review
I am so sorry you were disappointed in your stay with us. It is our goal to make sure all guests have the most exceptional vacation experience possible. Please consider staying with us again. I am confident we can make your stay one of the best you’ve ever experienced.
Rating

Davis296, wrote review 08/07/2020

Pleasantly surprised

I was a little hesitant about my stay based on recent reviews, but I have to say we had a great trip! Our room was super clean and had everything we needed. I loved having a full size refrigerator and... more

Owner Response
Stacia Miele, Owner at Best Western Plus Grand Strand Inn & Suites, responded to this review
We're glad to hear you enjoyed your stay at Best Western Plus Grand Strand. And thank you for the broom suggestion, that is a great idea for limiting the sand from the beach. Hope to see you return soon....safe travels.