Great Best Western and great Staff
22/01/2018 ontherock3, Newfoundland, Canada
We have stayed here 3 times in the last six weeks, about 11 nights in total and we have also stayed here many other times during 2016-17. I'll start with the staff, they are amazing, we can't thank Ch... more
We have stayed here 3 times in the last six weeks, about 11 nights in total and we have also stayed here many other times during 2016-17. I'll start with the staff, they are amazing, we can't thank Chantal enough for being so helpful, kind, and caring during our frequent stays here during the last 6 weeks, We visited their lounge one night, good service and to my surprise a well stocked bar and a nice area to have a beverage or two!. The lady who ran the morning breakfast area was also so pleasant, everyone made us feel so welcome! The rooms, they are very nice, the beds are very comfortable, some of the most comfortable hotel beds I have ever stayed in and I have stayed in many 5 star hotels. The bathroom is fairly large with a nice size tub, which my wife liked. The included breakfast is very good, the food was tasty with a good selection. Across the street from the hotel is a gas station that now has a Tim Hortons, that's a big bonus. So if you are travelling to Grand Falls or just passing through and need a place to stay we certainly recommend this Best Western. The hotel is just off the Trans Canada Highway but without any highway noise. Finally, once again thanks to all the staff. The Bailey's from Newfoundland less
Christian T, Director of Sales at Best Western Plus Grand-Sault Hotel & Suites, responded to this review
It was a pleasure having you and we are very happy to hear your stay with us was great. Your support and feedback inspires our staff to provide every guest with the best customer service every day!. Thank you for the amazing review!