OK except for extra charge
24/10/2016 Spellbound069, Ottawa, Ontario
This is a nice convenient fairly new motel with very easy access off the Trans Canada at Grand Falls and just the perfect overnight stop when travelling from Ottawa to Halifax or the Maritimes in gene... more
This is a nice convenient fairly new motel with very easy access off the Trans Canada at Grand Falls and just the perfect overnight stop when travelling from Ottawa to Halifax or the Maritimes in general. The price was competitive if on the high side but was surprised at check-in to have an additional $20 tacked on for having a small pet. The hotel advertises as pet-friendly, and from previous stays with a dog, had not had the extra charge. I did mention the fact to the check-in clerk but nothing changed. The location has no restaurants immediately around but Grand Falls is not far away and there are a number of good choices. The rooms are nice, the beds are comfortable and the breakfast was more than adequate. Will definitely stay there again if I can be assured that no dog charge will apply. less
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review
Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay time and time again. We strive to make you feel at home when you are with us and there is nothing better than blending your family with our Best Western family. Unfortunately we do have a 20$ pet charge per stay for extra cleaning. Hope to See you again!