Good welcome but pretty average otherwise
10/10/2017 PSKT, London, United Kingdom
The best part of this hotel was the friendly receptionist, who helpfully suggested that I use my Reward Points for the stay, which I was quite surprised about as my experience elsewhere is that hotels... more
The best part of this hotel was the friendly receptionist, who helpfully suggested that I use my Reward Points for the stay, which I was quite surprised about as my experience elsewhere is that hotels are not keen on Points being used. But I had quite a few issues with my stay, which I would not expect from a hotel with the Plus designation. The lighting in my room was very poor and the fridge did not work properly. The breakfast was distinctly average, with the hot items being lukewarm and there were no bagels or oatmeal. The only restaurant I found nearby was a very poor quality Dennys, though it may be that there were others that I missed – the absence of a hotel guide or telephone directory in my room made it hard to research what might be available. less