Great stay while visiting family
had a very pleasurable stay while visiting Grand Island, the pool and hot there very relaxing and always clean. The bed in my room was a little broke down but the room itself was very clean and spacio... more
had a very pleasurable stay while visiting Grand Island, the pool and hot there very relaxing and always clean. The bed in my room was a little broke down but the room itself was very clean and spacious.I
Exercise room was great with the exception of one minor incident with a staff member running my nephews out because of age(even tho they were chaperoned with an adult, know the age of who is allowed in). We did have a staff member enter the room with a do not disturb sign placed on door (due to corona virus and not wanting toilet paper taken I guess). Do not disturb means do not disturb no matter what. Other then that I definitely would recommend this hotel and would stay again.
First few nights there was very quiet , thought I was there by myself , last few nights could hear doors slamming up and down the hallway, some people don't know how to close doors quietly in guessing. Breakfast had a very good choice and was delicious and very easily accessible. Thank you for a fabulous stay. less
Karla G, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Thank you for taking the time to provide feedback regarding your recent stay with us. It is our goal with each and every guest that walks through our doors, to provide the best lodging experience possible and it starts with giving you a room that is clean, fresh, and reflects the highest quality standards. We certainly apologize for one of our staff members entering your room with the do not disturb sign on your door.
Thank you for also noticing all the little things we do to make our guests feel welcomed and appreciated. We appreciate your business and look forward to seeing you again in the near future.