Best Western Plus Grand Island Inn & Suites

2707 S Locust Street, Grand Island, Nebraska, 68801-8229, United States
based on 549 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus Grand Island Inn & Suites

Our Grand Island hotel guests come into the region for an event at the Heartland Events Center or to get away from it all at Fonner Park.

There are plenty of options and ways to explore the region. The Nebraska State Fair Park is just a shor
show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Grand Island Inn & Suites

Traveller Overview:
4.5 Rating: 549 reviews
Excellent 67%
Very Good 20%
Average 7%
Poor 1%
Terrible 2%
Rating

V5335EOannam, wrote review 12/07/2020

Not safe

Unlike most hotels this hotel chain and local hotel did not allow us to cancel our room after we had a positive exposure to covid. This increases the risk to people staying at the hotel because it enc... more

Owner Response
Karla Gyenes, Guest Services / Front Office at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear V5335EOannam, Thank you for your review. We appreciate your honesty as we look for reviews to provide insight and constructive feedback regarding our hotel's service. We do apologize that the hotel did not honor your cancellation, and we are working with our team to correct the problems and avoid recurrence going forward. Please accept our apologizes and we hope you and your family the best and be safe. Best Regards, Karla Gyenes General Manager
Rating

dickdonna1119, wrote review 27/06/2020

Best Best Western on I-80!!!

This was a very welcoming hotel. It was refreshing to be received and treated as close to before Covid as you can get. They served a real breakfast! Not the new grab and go that you regularly receive.... more

Owner Response
Karla G, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Dickdonna1119, Thank you for the outstanding review and compliments to our hotel. It is our goal with each and every guest that walks through our doors, to provide the best lodging experience possible. We appreciate you staying with us and we hope to see you the next time you visit the area. Best Regards, Karla Gyenes General Manager
Rating

rachelafrench3, wrote review 21/06/2020

It was okay but not great

It was not the greatest Best Western Plus we have stayed at. I am not usually a negative reviewer, but maybe my expectations were high because we had just stayed at BW in NE and it was fantastic. For ... more

Owner Response
Karla G, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Rachelafrench3, Thank you for staying with us. We appreciate your honesty as we look for reviews to provide insight and feedback regarding our hotel's service and amenities to better our guest experience. We are sorry for the conditions you encountered and addressed the opportunities for improvement you described. As well, we welcome any additional comments or suggestions you'd like to share. If you return to our area, we hope you will give us another chance to demonstrate our outstanding hospitality. Best Regards, Karla Gyenes General Manager
Rating

Poised_Traveler_Bob, wrote review 13/06/2020

Liked it so much I came back!

Great staff that has a wonderful attitude. Everyone was willing to help at all times. Had a small issue with the room I was given when I arrived and the desk staff swapped my room immediately. The ... more

Owner Response
Karla G, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Poised_Traveler_Bob, Thank you for such an "awesome" review. It is our goal with each and every guest that walks through our doors, to provide the best lodging experience possible and we are so delighted to hear we accomplished that with you. Thank you also for noticing all the little things we do to make our guests feel welcome and appreciated. We truly appreciate your business and we look forward to seeing you again in the near future. Best Regard, Karla Gyenes General Manager
Rating

Veinurse, wrote review 02/04/2020

Such a perfect hotel

We were on our way home from AZ. I am in a wheelchair for 6 to 8 weeks. I searched for accessible rooms and other than being on the 3rd floor this was a perfect hotel I've learned automatic doors are ... more

Owner Response
Karla G, General Manager at Best Western Plus Grand Island Inn & Suites, responded to this review
Dear Veinurse, Thank you for the outstanding review and compliments to our hotel. :The convenient location of our hotel to all the food venues, shopping centers, and grocery stores is one of our biggest attractions. Thank you for also noticing all the little things we do to make our guests feel welcomed and appreciated. We appreciate your business and look forward to seeing you in the near future. Best Regards, Karla Gyenes General Manager