Best Western Plus Grand Hotel Victor Hugo

The hotel is absolutely spotless and the staff, especially at reception are fabulous. We stayed in the Annex building. It was a little nosy and the rooms are very warm but the beds are very comfortable. The room is very spacious as is the bathroom and again, super clean! The gym facility is practical and there is enough equipment for either a cardio or strength training - but take your phone for music as there wasn’t any there. Hotel is close to bus stops, tram and a supermarket. There are two parks, both a 3 minute walk away, which are peaceful and pretty. less

Very nice Best Western. Good location, easy walk to the main part of the city and restaurants close by. Good value and nicer room than expected from a Best Western. Helpful and friendly front desk staff. less

A nice hotel, clean room, not huge but adequate. Breakfast average. Location ok, about 15 mins from centre. There’s no restaurant in the hotel which is a pity and there are only a couple of bistros and a Chinese restaurant a few minutes walk from the hotel. There’s also a sauna but this wasn’t working when I checked. The best part of the hotel is its staff. Antonio, on reception was brilliant and helped me with all my questions. Nothing was too much trouble. So, five stars to Antonio, 3 stars for the hotel - an average of 4 stars! less

We had a wonderful stay at this hotel. It’s about a 10 minute walk to the city center, the bus stops are about a 5 minute walk. The rooms were quiet, clean and big. We stayed in the annex part of the hotel which and at first I thought that might be a problem but everything was great. less

Very rarely in many years of travelling have we received such a warm welcome. Victoria went out of her way to help us, checking us in early and ensuring that we could park our motorcycle safely & legally (and for free!), and then looking after us at the bar with a complimentary drink. The room was nice, perhaps a little dated but very clean and good air con and comfy bed. We enjoyed the bar area too, the evening guy was also brilliant and he recommended a fab bottle of Italian fizz. We didn't take the breakfast as it was a bit pricey, we just went to the bakery around the corner. Great location, 10 minutes from town, there's also a great restaurant, Brasserie L'Authentique about 2 minutes away. less