Best Western Plus Grand Hotel Victor Hugo

The main hotel is luxurious truely 4 stars. But, I got placed in an annex building across the street in a basic room without any amenities or services, without sound proofing and without parking. I arrived late and no roomservice food was available. Next morning got even worse; the breakfast room in the annex building was closed down. It was raining, so for breakfast you need to get fully dressed including raincoat... that’s NOT the concept of a four-star hotel. This terrible place deserves ZERO stars. Avoid at all costs. less

Great Boutique Hotel at a Top Location: everything in walking distance possible! Very clean Hotel within a very safe Environment. Extremely friendly, helpful and supportive staff. Overall the best possible Service-Price-Relation: will definitely come back soon! Thank you all - you and your Hotel deserve ***** less

Again we arrived a little before standard check in time and were pleased to find that one of our rooms was available. However, we were directed to the Annex across the road from the main hotel. This in itself was no problem, but the sound proofing of the rooms was clearly inadequate meaning that my wife had a very poor sleep. This was caused partly by the adjacent road, but mainly as a result of noise from other rooms. The staff were very friendly and helpful throughout, though sadly the poor sleep remains our lasting memory. less

We could find no fault with this hotel. The room, the staff and the breakfast were excellent. The hotel’s position was ideal for public transport. A special thanks go to Halim and Victoria who went above and beyond to make our stay very pleasant. less

This is the place I stay when in Luxembourg on business. Great location and fair prices. Some good restaurants in walking distance. Bus lines and trams are just outside and the old town is very close too. less