04/08/2018 srslyeffoff, Dublin, Ireland
The hotels location is great - right beside the train station, near the beach and the sea but close to the town of Halmstad too. The rooms are nice with comfortable beds and good storage space. The sh... more
The hotels location is great - right beside the train station, near the beach and the sea but close to the town of Halmstad too. The rooms are nice with comfortable beds and good storage space. The shower in our room was great too - nice water pressure and a choice of shower heads. Food was solid with a good selection for breakfast. Nearby are plenty of cafes and I also found a gym just 5 minutes walk away if fitness is your thing. Free WiFi also.
What makes this place stand out for me though is the staff. They are incredibly nice and accommodating in every way they can be. They are polite, friendly, well trained - a credit to their employer. I’d recommend the Grand to everyone! less
Ulrika D, Hotelldirektör at Best Western Plus Grand Hotel, responded to this review
Thank you for letting us taking your time to fill in the guest survey for our hotel. For us it is very helpful to get both praise and criticism from you. In this way we are able to strengthen what is good and finding solutions to things that need to get better. Our vision is to create a business with 100% guest satisfaction. Aim for the stars, and we reach the treetops. Our which is to make you feel at home, here with us, even though you are away from home.
I note that you specially mentioned our talented staff, the hotel's most important resource. I will pass on your fine words.
The foundation of our business is based on four core values - CARE, RESPECT, COURAGE and AUTHENTICITY. Would you have advice that can help us become even better I gratefully accept them. Please let me know if I can assist you in the future, do not hesitate to contact me at firstname.lastname@example.org.
Looking forward seeing you here again. With the warmest greetings Ulrika Drakenberg