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Best Western Plus Gran Hotel Morelia

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The Best Western Plus Gran Hotel Morelia, the biggest and best of Michoacan hotels, is located next to the Convention Center in the heart of the commercial area of Morelia, just five minutes from downtown. It has 250 rooms, including 15 junior suites, three master suites and two presidential suites, all fully equipped with air conditioning, wireless Internet, and direct dial telephone with voice mail. Enjoy an outdoor pool surrounded by beautiful gardens, two professional tennis courts and six multipurpose rooms with capacity of 50 to 1000 people. Enjoy your stay.

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Location

Av. Ventura Puente esq. Av Carmelinas Col. Felix Ireta
Morelia
58070
Mexico

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 13:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 58070

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Address
Av. Ventura Puente esq. Av Carmelinas Col. Felix Ireta
Morelia
58070
Mexico


What's nearby?

Recreation

  • 85.00 kilometer(s) from Zacapu

  • 53.00 kilometer(s) from Patzcuaro

  • 162 kilometer(s) from Zamora

  • 146 kilometer(s) from Zitacuaro

  • 108 kilometer(s) from Urapan

  • 310 kilometer(s) from Lazaro Cardenas

  • 192 kilometer(s) from Queretaro

  • 202 kilometer(s) from Leon

  • 188 kilometer(s) from San Miguel Allende

  • 134 kilometer(s) from Salamanca

  • 302 kilometer(s) from Guadalajara

  • 207 kilometer(s) from Tequisquiapan

  • 4.00 kilometer(s) from San Nicolas de Hidalgo University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 151 traveller reviews
Rating: 5 46
Rating: 4 56
Rating: 3 31
Rating: 2 9
Rating: 1 9
Rating

Great location in town!

21/05/2017 Rafa D, Puerto Vallarta, Mexico

This place is close to everything and have a great service, if you need some nights in Morelia this can be your choice, they have parking area with security in there, the room was very clean and the b... more

Owner Response
David C, General Manager at Best Western Plus Gran Hotel Morelia, responded to this review
Dear Guest, thanks for your comments, I hope to see you coming soon, best regards David Corzo Manager Operations
Rating

Old with horrible service

17/05/2017 santiago o,

This hotel is a nightmare. The facilities are too old to be considered a nice hotel but the worst part is the service. If you have to stay here please avoid the restaurant. The waiters have the worst ... more

Owner Response
David C, General Manager at Best Western Plus Gran Hotel Morelia, responded to this review
Dear Guest, I want to apologize for the bad experience he had while staying at the hotel. I commented that I had a meeting with the staff of waiters to indicate that they offer a quality service, improving their attitude towards the client. I thank you for your comments, best regards. David Corzo Operations Manager
Rating

Dealing with a messy management and old hotel during New Year

06/01/2017 alexps81, Mexico City, Mexico

It is a shame to write this review. This hotel was one of the top options in Morelia 15 years ago, but not anymore. Rooms are "renovated" but the rest of the place needs and urgent transformation. Old... more

Owner Response
David C, Manager at Best Western Plus Gran Hotel Morelia, responded to this review
"Dear Guest: We appreciate your comments, help us detect our areas of opportunity; In the first place I want to ask an apology for the events that happened to him during his stay. I had a meeting with the security staff, front desk and valet parking to let them know that our guests should give them alternatives and offer them a solution at the moment. With regard to furniture, we are in the process of improvement and we are changing the carpets, furniture and bathroom accessories. We will pay more attention to these details so that you our guests have a pleasant stay; I invite you to return to your Best Western Plus Morelia Hotel to be aware of the changes made. Thank you Best regards" David Corzo Operantions Manager
Rating

Great price, good service

07/11/2016 Elizabeth M,

I stayed here for a couple of days on a business trip. The hotel is big and has a very good restaurant service. However, the bar service seemed to me very strange since the cocktails were poorly prepa... more

Owner Response
Gabriela S, Front Office Manager at Best Western Plus Gran Hotel Morelia, responded to this review
Receive our best regards, we thank you for the time to give us your opinion, which is of paramount importance to us, as it gives us the opportunity to improve, we are concerned to learn that in your last stay was not what was expected and we ask An apology for what happened, we also want to compensate the experience that was taken, and extend an invitation to our hotel, which is your home, to prove that it will always be a pleasure to serve you and improve your experience. Let me also share with you that the hotel is in a stage of general remodeling of all its rooms so that you can offer that comfort during your stays. Have a great day. I reiterate to your orders in the telephone 443 3 22 8000 Gabriela Serna S Division Manager
Rating

Reasonable prices but poor customer service.

26/07/2016 RS81_12, Bogota, Colombia

I booked this hotel based upon a reasonable price and the option to have a kingsize bed. Upon arrival we were given a room with 2 standard doubles. I phoned reception to let them know that I have spe... more

Owner Response
Gabriela S, Front Office Manager at Best Western Plus Gran Hotel Morelia, responded to this review
Dear Guest: Receive our best regards , first of all let me thank the time to give us your opinion, to know that in his last stay did not meet your expectations concerns us and we offer you a apology for the inconvenience presented at his last stay , we would like to reverse this opinion and that would give us a new opportunity to improve your experience and your next trip to Morelia is very different . Let me also share with the hotel is in a stage of general refurbishment of all rooms and offer you the comfort during their stay . Have a great day. I reiterate his orders on the phone 443 22 March 8000 Gabriela Serna S Rooms Division Manage