Best Western Plus Goldsboro

909 N Spence Avenue, Goldsboro, North Carolina, 27534-4269, United States
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Best Western Plus Goldsboro

Welcome to Best Western Plus Goldsboro!

Goldsboro hotels are known for genuine hospitality , but this property sets the bar high with a free hot breakfast each morning.

Pet-friendly Goldsboro hotels are tough to come by, but this pr
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
909 N Spence Avenue, Goldsboro, North Carolina, 27534-4269, United States

Reviews of Best Western Plus Goldsboro

Traveller Overview:
4.0 Rating: 325 reviews
Excellent 56%
Very Good 24%
Average 8%
Poor 4%
Terrible 7%
Rating

kaymF3725QH, wrote review 04/05/2021

Customer Service is Back

On Friday, I had the pleasure of speaking to Belinda Gray at the front desk of the Best Western. After being back in the USA for a year, this is the best costumer service experience I have had. She no... more

Rating

ElissiaGallagher, wrote review 18/03/2021

Charged smoking fee with no just cause.

I have stayed here many times over a year and change. However, I received my bank statement only to see i had been charged days later a 272.00 smoking fee. I'm not a smoker- never smoked in the room!... more

Rating

jamessF7308YX, wrote review 02/11/2020

Don't do it!!

This is a second or third rate hotel at best. Be advised that will want to charge your credit card with an additional $50 for incidental fees to make sure you don't trash the room. I am approaching 80... more

Owner Response
Edward Davis, General Manager at Best Western Plus Goldsboro, responded to this review
Dear JamessF7308YX We appreciate you choosing us and for taking the time to leave your comments. We apologize for the issues you experienced with your room. Our goal is to provide an exceptional experience for each of our guests; therefore, we regret not meeting your expectations. We will evaluate the instances you mentioned as we are committed to offering exceptional service for our patrons. Thank you for your helpful feedback; please allow us to regain your confidence by staying with us again when your travels bring you back to this area. Edward J Davis General Manager
Rating

travelingmilmom, wrote review 05/10/2020

Old, Run down and Unclean

I have no idea how the overall ratings on this hotel are so high. This place is gross! The carpets are disgusting and yours shoes stick the the tile floors in the lobby. The bedding has visible stains... more

Owner Response
Edward Davis, General Manager at Best Western Plus Goldsboro, responded to this review
Dear Travelingmilmom Thank you for your feedback. We are sorry for the problems you experienced while staying in our hotel, and we thank you for bringing them to our attention so we can make the proper improvements. We hope you will give us another opportunity to provide you with the excellent experience you should always expect from us. Edward J Davis General Manager
Rating

Benjamin R, wrote review 24/08/2020

Ok, but seems a little sub par for BW Plus

On this trip, with several nights in BW properties, this was the most expensive, yet the least up to date of all those I have visited. Plastic shower, bouncy mattress, painted over old wall sconce pla... more

Owner Response
Edward Davis, General Manager at Best Western Plus Goldsboro, responded to this review
Dear Benjamin R Thank you for your feedback. We are sorry for the problems you experienced while staying in our hotel, and we thank you for bringing them to our attention so we can make the proper improvements. We hope you will give us another opportunity to provide you with the excellent experience you should always expect from us. Edward J Davis General Manager