Best Western Plus Goldsboro

If you are a pet owner, getting your room cleaned daily may be an issue. There were 2 housekeepers that wouldn't clean my room unless I left the room with my dog. They were very fearful. My dog is less than 8 pounds and was securely in my arms so there was no danger! You must be out of your room when they come by to clean it or they don't come back for the day. There's no way to tell when Housekeepers are coming by so the first part of your morning may be spent navigating getting your room cleaned. This was an issue 4 out of the 8 nights I was there. Just a heads up. less

We were in the area to attend a funeral of a retired Marine Corps Gunny that I have known for over 40 years. Best Western has a good standard to serve their customers and as a former instructor for customer service, I appreciate good service. I would recommend this hotel as one of two in the area to stay at. The friendly service from check-in staff to the guidance on where to find a good steak house and the friendly and fast checkout was awesome! The beds are comfortable, roomy and the rooms are beautiful. We had both a little refrigerator and a microwave oven in our room. I plan to make this hotel one of the places I will stay in when I come to Goldsboro, NC. The only downside was a huge stain in the rug about 6 doors down from us that looked like a bleach stain, but there was no odor coming from it. less

I would recommend this hotel to everyone. The service from check in, the social and checkout was awesome. The beds are comfortable and the rooms are beautiful. I plan to make this hotel the hotel I stay in every time I come to Goldsboro, NC less

I have stayed at many hotels, but this one was the best, employees were were so friendly, the hotel was clean and my room was also clean, I will always stay here when I visit my son at SJAFB the people were so awesome.... Thank You less

I have stayed at several Best Westerns and I became hooked on them - Madison, Wisconsin and Staunton, Va. Great breakfast, CLEAN rooms. First the good about Goldsboro - great front desk personnel - warm and welcoming. Then I noticed the dirty carpet - not stained but dirty. Then, my room was dirty. My 93 year old mom was with me, so I didn’t want to alarm her, so l talked to front desk and manager early the next morning. We went to a graduation at 9:30am and got back at 4:30. The room had not been cleaned. A person in the hall told me she had done the bed but needed to drop off towels. The bathroom was still dirty, the tables were dirty and the floor needed to be vacuumed. I could go on and on. Breakfast - runny eggs, watery coffee and not much else. If you are coming to this area, there are more hotels - just book early. Graduations are happy occasions - dirty hotel rooms should be the least of the worries. less