Mobility room booked by phone for 2 people, one night. We live in the area but our house was being worked on and we could not stay in our own home that night. At check in, we were told that we coul... more
Mobility room booked by phone for 2 people, one night. We live in the area but our house was being worked on and we could not stay in our own home that night. At check in, we were told that we could not have the room because they do not rent to locals, having had too many "issues" of people partying, etc in the past, and that all but one of the local hotels had the same policy. We were never informed of this during the reservation process. There are many good reasons to stay in a local motel (plumbing problems, paint fumes, electric rewiring, moving, a/c or heat issues, etc), and we had no place to stay unless we wanted to go 50 or more miles out of town. The manager finally made an exception after asking if we had a form or some type of verification that our house was being worked on, which we did not give him because it was not his business. He said he would "allow" us to stay because had booked a mobility room, but we still felt very unwelcome. If the hotels are having trouble with people behaving badly, those people should be dealt with. Never again, ever. less