Best Western Plus Glendale

The facility is well kept. While there was much street traffic the room was quiet enough. Staff was helpful especially Claudia. The parking spots are too narrow for pick up trucks and full size SUVs. The pop machine was not easy to work with and only had Pepsi products for which I am not a fan except when there are no other choices. less

For what I had planned, the location was great. The room was good and was set up well for the floor plan. The refrigerator and radar range micro wave all worked. Parking was tight, but we always found a space. Our stay didn't work well for wanting to dip our toes in the spa. Parents of at least 8 under 7 yr old kids were in the spa for hours on end without room for anyone else to use it. Parents even had someone bring buckets of food for a picnic buffet at the pool area expanding all the kids water time while they ate in the water. Very disrespectful to the 2 of us just waiting over 1.5 hours to dip our toes in the spa. We stayed 3 nights and it never got better so we stopped trying to use the spa / pool area. less

A loose floorboard panel caused me to trip and fall within inches of the steps that led to the Jacuzzi. Had I hit my head, that would’ve been the end. I’m still sore and bruised. Extremely negligent! The room should not have been allowed to be rented in that condition. Manager was responsive after I reported the problem, but still… that could’ve ended horribly. less

Overall, this hotel is extremely nice and I would recommend. The location is near the freeway but can’t really hear the noise once inside the room. Parking lot is a bit on smaller side but didn’t have a problem. Staff was extremely helpful and nice. Location was excellent, freeway got to all the major places I needed to go within a couple minutes for LA traffic. less

Motel was very noisy at night due to excessive noise from cars/highway as well as from late-night guests being quite loud. Shower was not cleaned (hair from prior guests) and shampoo/conditioner dispenser did not work. less