Best Western Plus Glen Allen Inn

8507 Brook Road, Glen Allen, Virginia, 23060-4019, United States
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Best Western Plus Glen Allen Inn

Welcome to the Best Western Plus Glen Allen Inn. Choose this modern boutique style Richmond, Virginia hotel offering an array of amenities including a complimentary hot breakfast and an outdoor seasonal swimming pool.

Our hotel is situated
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Glen Allen Inn

Traveller Overview:
4.0 Rating: 424 reviews
Excellent 30%
Very Good 37%
Average 17%
Poor 9%
Terrible 6%
Rating

gregd687, wrote review 15/02/2020

Suitable place to stop for a night

My family and I stayed here for a night on a drive to attend a funeral. The room was clean. It only had one washcloth and two bath towels, but that's not a big deal. The heating unit was loud when it ... more

Rating

coolbreezeny, wrote review 10/02/2020

Find another place to stay in area--there are plenty

So it's getting late on a FL-NY drive and we decide to stay for the night around Richmond, VA. I tend not to stay in BW properties due to very uneven quality experiences, but this one was in the righ... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Glen Allen Inn, responded to this review
Thank you for stopping over and joining us during you and your wife's recent trip. While we are happy to know that our convenient location and rates left a positive impression on you, it's unfortunate that the same cannot be said about other aspects of your visit. We will speak with our team to ensure that our goal to deliver convenient and welcoming accommodations is fully realized. Please give us another opportunity to provide a better hotel experience.
Rating

2Runks, wrote review 27/12/2019

One night stay

After settling into a room and discovering the thermostat did not work, we eventually had to be moved to another pet friendly room. As a result, we can thank housekeeping for two rooms that were clean... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Glen Allen Inn, responded to this review
Thank you for staying with us at the Best Western Plus Glen Allen Inn. We are so glad to know that you found our location convenient and thrilled to hear that you were able to relax in a clean and comfortable room. It was our pleasure to host you and we will surely pass along your feedback to our housekeeping team. We wish you safe and memorable travels and look forward to calling you our guest again soon!
Rating

AndreaD252, wrote review 23/12/2019

Not a good property

Room may be large, but totally uninteresting in decor. Firstly, you can tell the room was newly painted- but everything else was dated. Smelt funny, I sprayed the room immediately as we entered. We ... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Glen Allen Inn, responded to this review
Dear Andrea, Thank you for taking the time to share your comments on your recent visit with us. We strive to provide our guests with comfortable and enjoyable facilities, and we are sorry to hear that we were not able to live up to your expectations. Our housekeeping team will be notified of your concerns. We also apologize that you were not pleased with the kitchenette. Once again, thank you for sharing your thoughts, and we wish you all the best in your future travels.
Rating

SnowbirdDavidT, wrote review 18/12/2019

Travelling north for Christmas.

Nice large room, with kitchenette facilities. Friendly check-in counter staff. Nice warm and cold breakfast options. Convenient to the highway. There are several places to eat around the hotel's l... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Glen Allen Inn, responded to this review
Dear David, Comfortable accommodations and friendly staff are both essential to any visit, and to hear that this was your experience has us delighted. We're thrilled that you could take advantage of our convenient location and that you enjoyed breakfast. We look forward to your return visit to Best Western Plus Glen Allen Inn, so come back soon!