Best Western Plus Glen Allen Inn

8507 Brook Road, Glen Allen, Virginia, 23060-4019, United States
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Best Western Plus Glen Allen Inn

Welcome to the Best Western Plus Glen Allen Inn. Choose this modern boutique style Richmond, Virginia hotel offering an array of amenities including a complimentary hot breakfast and an outdoor seasonal swimming pool.

Our hotel is situated
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Glen Allen Inn

Traveller Overview:
4.0 Rating: 419 reviews
Excellent 30%
Very Good 36%
Average 17%
Poor 9%
Terrible 6%
Rating

HAPPYTRAVELERS247, wrote review 06/12/2019

A very Clean and friendly place to stay

My pets and I enjoyed our one nights stay at This Best Western Hotel. The hotel staff were friendly, helpful and polite. The rates were fair and the location was convenient to I-95. The breakfast at t... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Glen Allen Inn, responded to this review
Thank you for joining us during your recent travels. We're thrilled to hear that our clean, comfortable, pet-friendly accommodations were perfect for your needs. It's a pleasure to pass along your compliments to the team and we look forward to providing another great experience when your adventures bring you back our way.
Rating

Paul G, wrote review 29/11/2019

PET FRIENDLY

The property is very nice. My biggest complaints , $30 additional for pet friendly room. I should have asked prior to check in, as there are many other fine hotels in the area. If you don't have a pe... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Glen Allen Inn, responded to this review
Dear Paul, We're honored you chose to stay with us, and we thank you for taking the time to leave us a review. It's great to hear that your overall stay was enjoyable. However, we apologize for any distress about our pet policy. We encourage guests to contact us prior to arrival regarding their specific pet needs. If you're in the area again, we welcome you back to our hotel.
Rating

Inspire589624, wrote review 24/11/2019

Pet friendly room reeked of dog urine.

A decent budget hotel but the pet friendly room that we were upcharged $60.00 for reeked-of animal urine and chemicals. The odor was so strong it burned your nostrils. We arrived at night after a long... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Glen Allen Inn, responded to this review
We're distressed to hear about your experience, and we truly apologize for any concerns about odor. We'll look into this further, and we'd appreciate the chance to offer you more suitable accommodations.
Rating

ferdimator, wrote review 19/11/2019

Pleasant stay 20 minutes from great locations - some rough edges

All in all, we enjoyed our stay at the hotel for two weeks, but there is some room for improvement. The room with 2 beds and a small kitchen with fridge, freezer, microwave and stove top, but no oven... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Glen Allen Inn, responded to this review
Thank you for taking the time to leave a review. We are delighted you decide to stay with us for your extended stay and that your visit was excellent. We appreciate you mentioning some suggestions and our team will note them moving forward. Your return to Best Western Plus Glen Allen Inn is anticipated and we wish you the best along your way!
Rating

Compass533564, wrote review 10/11/2019

Pleasant Stay

The staff was friendly upon arrival and departure. The room was not cramped, plenty of room with one kind size bed, desk and chair with ottoman. The linens were nice, bed comfortable, room and washr... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Glen Allen Inn, responded to this review
Thank you for allowing us to host you during your recent visit. We're delighted that you had a pleasant stay, and it's wonderful that our clean and spacious accommodations were a highlight of your time with us. Your fantastic feedback is appreciated, and we hope to welcome you back again soon.