Needs attention
11/10/2018 Debbie F, Dallas, Texas
Stayed here after visit to The Ark.
Immediately noticed the end door would not lock. Since we were staying on the first floor, just a few doors down from the exterior door, we did not feel secure. ... more
Stayed here after visit to The Ark.
Immediately noticed the end door would not lock. Since we were staying on the first floor, just a few doors down from the exterior door, we did not feel secure. Reported to front desk, but was still not locking the next morning.
The clock did not work. We had to leave very early the next morning and in order to keep track of the time during the night, we were having to feel around for cell phone to check the time.
Lighting in the bathroom was terrible. Could hardly apply makeup and see what I was doing with that light. Did not report to front desk.
Temp in the exercise room was pretty uncomfortable. Did not report to front desk.
The room was comfortable and quiet. However, the pillows were the most uncomfortable I've ever used. Ended up tossing them on the floor and folding up my robe to use as a pillow.
Breakfast was good. Offered all the usual buffet foods . . . scrambled eggs, biscuits and gravy, and I can't remember if they served bacon or sausage, but it was a good breakfast. less
Amit P, Manager at Best Western Plus Georgetown Corporate Center Hotel, responded to this review
Thank You, I am Glade you liked our Breakfast and Room,
Our apologies for any inconveniences, for side door but we had our four eyes for guest security sometimes certain things happen on odd time and you can't have any vender come and fix it right away, good news is it is fixed. our staff take huge pride in going above and beyond, I wish you would have had mentioned any issue to them and I am sure they would have corrected it or have offered you other options. Please call or write me if you have any Question or concerns.