OK for the price point
06/01/2018 roadtripper065, Newmarket, Canada
The hotel is OK for the price paid, but there are some annoying parts. Firstly, having to pay for parking seemed excessive. Also, the pool was only open between 6 to 10 pm on weeknights. Plus, there w... more
The hotel is OK for the price paid, but there are some annoying parts. Firstly, having to pay for parking seemed excessive. Also, the pool was only open between 6 to 10 pm on weeknights. Plus, there were no robes in the rooms and no complimentary breakfast. I have stayed in many hotels in the past few years, and everyone provides some form of breakfast! I was surprised.
On the positive side, I appreciated the free WiFi, our room had a balcony and a great view of Parliament buildings. Additionally, the hotel is conveniently located to a nice park, the Canadian Museum of History, and a convenience store. less
Martin F, General Manager at Best Western Plus Gatineau-Ottawa, responded to this review
Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. I appreciate your concerns regarding having to pay for parking, yes our hotel does charge for parking, however we are the best valued parking price in our market. We also add value to this fee, by offering to all our clients to leave their vehicles on site until up to 2pm of the day of their departure. This allows our guests the chance to tour the city and save them from any further potential costs. Regarding complimentary Breakfast; We do offer online rates that include an included breakfast,however unlike other "Limited Service" Best Western's all our breakfasts are fresh made to order, and are excellent value vs dollars spent. We value all comments from our travellers; we hope to see you the next time your travels bring you back to the National Capital region.