Exceeded Expectations following My Introduction
04/06/2019 Brian G, Calgary, Canada
When my cab pulled up in front of the Best Western Plus in Gatineau I was silent for a moment. The exterior of the building is not sparkling and seemed out of place situated smack in the middle of a r... more
When my cab pulled up in front of the Best Western Plus in Gatineau I was silent for a moment. The exterior of the building is not sparkling and seemed out of place situated smack in the middle of a residential neighbourhood. The lobby did not heighten my expectations for while neat and tidy it has a somewhat dated look about it.
That thank goodness is where any misgivings ended with my stay. The front desk staff were absolutely delightful and while my room was a little delayed in being ready the tandem of male and female kept me informed and offered coffee and water.
The room itself had 2 queen beds, a spacious balcony and clean and inviting washroom with tub and shower. There was an easy-to-use coffee maker with a delicious blend of coffee, full-length wall mirror and a hair dryer.
The restaurant is open in the morning at 6 am for full menu breakfasts and again at 5 pm for dinner. Both menus are limited but the food was very good, served hot and timely and very reasonably priced.
The location while somewhat unique for a hotel was situated within easy walking distance of the parliament buildings, downtown area, ornamental gardens but only a few other restaurants. There is one convenience store immediately behind the hotel for sundries, snacks, milk, fresh fruit, and wine and beer.
All the staff including front desk, restaurant and room care were pleasant and helpful in all way asked.
I would not hesitate to stay at the Best Western Plus in Gatineau on another occasion. less
BWPlusGatineauOttawa, General Manager at Best Western Plus Gatineau-Ottawa, responded to this review
Thank you for taking the time to share your review with us and fellow travelers.
I am thrilled to read that our staff exceeded your expectations and please know that we would be thrilled to welcome you back in the future.
Thanks again for staying with us!
With my very best regards,