Extremely clean, 15 minutes to Anshutz medical campus
10/06/2018 Ted V, Santa Fe, New Mexico, United States
Traveled to nearby medical center for surgery, was pleasantly surprised to find this hotel picked out of the blue to have spotlessly clean rooms and had plenty of towels and amenities. Newer and slig... more
Traveled to nearby medical center for surgery, was pleasantly surprised to find this hotel picked out of the blue to have spotlessly clean rooms and had plenty of towels and amenities. Newer and slightly larger rooms face the freeway, a bit older but still nice rooms basically face the back of a nearby Walmart so are more quiet. Staff were very pleasant and accommodating. A hotel by a freeway isn't ever going to be a resort, but it's clear that the owners and staff here care about customer experience. Will stay here again. less
Kyle M, General Manager at Best Western Plus Gateway Inn & Suites, responded to this review
Thank you so much for all of the great comments. I completely agree that most hotels are pretty much the same. You get a room with all the amentities, breakfast etc.... Our owners are what make the difference. Their office is here at the hotel and they have been the only owners since opening in 2001 They are amazing people and that's why we have so little turnover. Most of our clean team has been here well over 15 years, and our front office team 5+ years. Their commitment to providing people with a great experience (guests and employees alike), and our location is a tough combo to beat! Thanks again Ted for the wonderful review. Take care.
Kyle Murray, GM