Best hotel stay ever!!
31/07/2018 fallen0319, Aurora, Colorado
We travel a lot and the amazing staff here have been the kindest, most helpful people we have ever delt with. They have truly gone out of their way with genuine concern for your happiness. From the st... more
We travel a lot and the amazing staff here have been the kindest, most helpful people we have ever delt with. They have truly gone out of their way with genuine concern for your happiness. From the start Kyle took my reservation over the phone.( I always call the actual front desk to make my reservation). Kyle made me feel like I was a VIP customer. When we arrived, Allan was so kind and you could tell he loved his job and was a great people person. I had some changes after the first night and had spoken to Allan about it at checkin. I was very impressed when Sandi had everything ready when I walked up this morning. She was very sweet and also smiling with sincerity. Even the ladies that prepare the breakfast and clean the rooms have happy, smiling faces and go out of their way to say hello. This is so rare. You can tell that Kyle is a very caring and positive hotel manager because of the wonderful attitude that his employees show. In today’s world y’all are definitely AMAZING!!! Thank y’all for making our first trip to Colorado a great memory!! less
Kyle M, General Manager at Best Western Plus Gateway Inn & Suites, responded to this review
Thank you so much for all of the kind words and compliments. I think my face is turning red right about now, lol. It was our pleasure to have you stay with us and we are thrilled to know that we were able to help make your trip a memorable one. I will be sure to share your compliments with Allan, Sandi and the rest of the team. Definitely made my day. :):):) Thanks again and take care.
Kyle Murray, GM