Best Western Plus Gas City

4936 Kay Bee Drive, Gas City, Indiana, 46933-6601, United States
based on 349 reviews Trip Advisor Logo
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Best Western Plus Gas City

Enjoy a great location near Taylor University, Indiana Wesleyan University, the new Cafe Valley, and General Motors. Conveniently located with several restaurants within walking distance including: Casa Grande Bar and Grill and Mia Cucina Italian ste show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
4936 Kay Bee Drive, Gas City, Indiana, 46933-6601, United States

Reviews of Best Western Plus Gas City

Traveller Overview:
4.5 Rating: 349 reviews
Excellent 61%
Very Good 23%
Average 6%
Poor 4%
Terrible 3%
Rating

gjerry0668, wrote review 19/07/2021

Leaves a lot to be desired

Wouldn’t stay there again. Seemed like a good deal but should have stayed at the more upscale place. Never been where you had to call to get room service. Fitness equipment was junk. Bike didn’t even ... more

Owner Response
Mukesh patel, Owner at Best Western Plus Gas City, responded to this review
Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 765-998-2331. Sincerely, Mukesh Patel General Manager Best Western Plus Gas City
Rating

tmshock, wrote review 14/06/2021

Not staying here again…

Second time I’ve stayed here. First time was good … this time not so much. Our first room had the door propped open and looked like it wasn’t cleaned. Second room was not much better. It smelled musty... more

Owner Response
Mukesh patel, Owner at Best Western Plus Gas City, responded to this review
Hi Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 765-998-2331. Sincerely, Mukesh Patel General Manager Best Western Plus Gas City
Rating

Johlerfam, wrote review 14/06/2021

Lodging for Taylor University visit

Taylor’s campus is gorgeous and it’s too bad the nearby lodging doesn’t come close. The Best Western Gas City was dirty and our toilet stopped up so we had to change rooms. Couldn’t connect to WiFi an... more

Owner Response
Mukesh patel, Owner at Best Western Plus Gas City, responded to this review
Hi Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 765-998-2331. Sincerely, Mukesh Patel General Manager Best Western Plus Gas City
Rating

reginarodarmel6, wrote review 23/05/2021

Relaxation

Nice quiet place to relax and enjoy. Can't wait for the pool to reopen though. Staff was amazingly helpful and very knowledgeable. If they didn't know the answer they were quick to find out and let... more

Rating

urbanskilaura, wrote review 15/05/2021

Toilet did not flush, slow drains, torn curtain - AVOID THIS HOTEL

We will not visit again. When we first arrived and saw the window sheer torn, we reported it to the front desk so as not to be charged for the damage. She asked if we wanted to change rooms. We sho... more

Owner Response
Mukesh patel, Owner at Best Western Plus Gas City, responded to this review
Dear Laura Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 765-998-2331. Sincerely, Mukesh Patel General Manager Best Western Plus Gas City