We needed a convenient accessible location to see friends and relatives in the East Bay and South Bay. This facility is a bit older but has been very well kept up. We were in the building where they allowed guests with pets, and the sound proofing was excellent. There was a wide variety of choices for breakfast. This facility employs some of the friendliest and helpful housekeeping/maintenance staff we have ever encountered. Regardless of their normal duties, they regularly went out of their way to smile, greet us, hold doors open for us, give us directions, and offer assistance. I found this aspect of the facility most outstanding, as it indicates management considers every detail to be important for customer service. less