Best Western Plus Galveston Suites

We stayed two weeks that this location. Overall, it is very nice. Ninety-eight percent of the rooms have an ocean-view. The pool is located on the shady-side of the hotel, and the huge hottub is amazing. As long as the noise level is kept to a minimum, the pool hours are not strictly enforced. The hotel is conveniently located to Schlitterbahn and Moody Gardens, and catching the trolley is just a short walk. The front desk staff rocks - going above and beyond to provide excellent customer service! Hats off to: Kathryn, Candy, Anna, Canyon, and Justin!! Folks like these are the main reason I'm a Diamond Select member. My only concern with this hotel is the lack of attention to detail by the housekeeping dept. I was disturbed by the filth I found under the room's furnishings when I moved things around. I didn't dare move the couch for fear of what I might find. The "rushed" housekeeping service is very obvious. Dora, Housekeeping Supervisor, became rude and defensive when I addressed these issues... less

Very nice and clean rooms were spacious and pretty. Every room has a balcony the view is perfect! The pool area was clean and both pool and hot tub were also clean! Our rooms were taking care of everyday when we left to start our day we will definitely stay here again! less

My family stayed here during a short getaway. The rooms and the entire hotel was clean and updated in appearance. The hotel was right across the street from the beach. It was located away from the congested area of Seawall Blvd which was nice. The staff was pleasant and helpful. The free breakfast offered a variety of foods including pastries, eggs, bacon, sausage, biscuits and gravy, waffles, and cereal. Each room had a view of the Gulf. I would recommend this property to anyone looking for a nice place to stay. less

This hotel exceeded my expectations. The check in was so easy. The clerk was very personable. We arrived a little early,r rooms were available. The room rate was extremely overpriced though. The lobby was beautiful. less

I stayed here with my teenage children. The room was very clean and we had a fabulous view of the Gulf from our balcony. We enjoyed the pool, hot tub, fitness center and the breakfast. There were a lot of different selections for breakfast. (eggs, bacon, sausage, potatoes, biscuits/gravy, muffins, waffles, yogurt, cereal, ect). We loved our stay. less