Best Western Plus Galveston Suites

8502 Seawall Boulevard, Galveston, Texas, 77554, United States
based on 520 reviews Trip Advisor Logo
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Best Western Plus Galveston Suites

The Best Western Plus Galveston Suites has 96 all suite rooms (all rooms face Gulf of Mexico) right across the street from the Gulf of Mexico on Seawall Boulevard gives you easy access to all Galveston Island has to offer. Business and leisure trave show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
8502 Seawall Boulevard, Galveston, Texas, 77554, United States

Reviews of Best Western Plus Galveston Suites

Traveller Overview:
4.5 Rating: 520 reviews
Excellent 63%
Very Good 21%
Average 5%
Poor 4%
Terrible 6%
Rating

mwellsfitz, wrote review 02/08/2021

Best View On Seawall

I always stay at this hotel when I come to Galveston. The reason being is the wonderful rate they give the military. This hotel is always clean, they have a full hot breakfast, they have plenty of f... more

Rating

Trail20356539051, wrote review 30/07/2021

Disappointed

Trip for family with small children. Pool area very dirty with trash and cigarette butts in pool area. Pool furniture broken. Disappointed that the gulf view could not be enjoyed from inside the room ... more

Owner Response
Best Western Plus Galveston Suites, General Manager at Best Western Plus Galveston Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.  I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
Rating

Randall M, wrote review 30/07/2021

Just poor customer service

The hotel is somewhat outdated but sufficient. Issue is with how the hotel is managed. Booked 2 rooms for 4 nights. couldn't even get us on the same floor. Didn't show any interest in trying to ac... more

Owner Response
Best Western Plus Galveston Suites, General Manager at Best Western Plus Galveston Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.  I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
Rating

ginagiant, wrote review 22/07/2021

Pleasant Stay and Great Value!

It was our first time to stay at a Best Western and it definitely met our expectations. The room itself had a modern look with nice hardwoods instead of carpet, very clean, and a good size with plent... more

Owner Response
Best Western Plus Galveston Suites, General Manager at Best Western Plus Galveston Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager
Rating

ferrotrucking, wrote review 21/07/2021

Don’t expect a value for your money spent

We understand short staff due to the govt paying more to sit on the couch. What we are not ok with is being there 4 days and doing our best to keep the room clean and when we ask for only one visit fr... more

Owner Response
Best Western Plus Galveston Suites, General Manager at Best Western Plus Galveston Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.  I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager