Best Western Plus Galveston Suites

8502 Seawall Boulevard, Galveston, Texas, 77554, United States
based on 479 reviews Trip Advisor Logo
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Best Western Plus Galveston Suites

The Best Western Plus Galveston Suites has 96 all suite rooms (all rooms face Gulf of Mexico) right across the street from the Gulf of Mexico on Seawall Boulevard gives you easy access to all Galveston Island has to offer. Business and leisure trave show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
8502 Seawall Boulevard, Galveston, Texas, 77554, United States

Reviews of Best Western Plus Galveston Suites

Traveller Overview:
4.5 Rating: 479 reviews
Excellent 63%
Very Good 21%
Average 4%
Poor 4%
Terrible 5%
Rating

shao_c1118, wrote review 06/09/2020

During this COVID period, hotels Chain like BW Plus should not compromise their service.

After staying in town since February, the outbreak of COVID-19, we planed a two-day trips to Galveston TX for the view of Gulf of Mexico. In 2019, we enjoyed staying at one BW Plus, Exeter CA in o... more

Owner Response
Best Western Plus Galveston Suites, General Manager at Best Western Plus Galveston Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.  I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
Rating

347alexandreac, wrote review 04/09/2020

Major disappointment

Brought my family here for a weekend at the beach. Paid a pretty penny for the room and was highly disappointed. Not worth even half of what we paid. The hotel smells of mildew, the room is falling ap... more

Owner Response
Best Western Plus Galveston Suites, General Manager at Best Western Plus Galveston Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.  I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
Rating

TrueTexasTraveler, wrote review 28/08/2020

Average hotel, but good location and price

This hotel sits on the Seawall across from the gulf and is very reasonably priced compared to other hotels on the Seawall. The room was okay, but showing age and not very clean. The complimentary bre... more

Owner Response
Best Western Plus Galveston Suites, General Manager at Best Western Plus Galveston Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager
Rating

ace_vocado, wrote review 20/08/2020

Awesome and CLEAN

I've always stayed at Best Western due to the cleanliness and this one did not disappoint, especially traveling during these times. The front desk staff was very friendly and helpful, so that was a pl... more

Owner Response
Best Western Plus Galveston Suites, General Manager at Best Western Plus Galveston Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager
Rating

Vacationer136129, wrote review 31/07/2020

Covid Protocol

Guest rooms are specious with comfortable beds and had a wonderful beach view. Check-in was easy and the clerk was friendly. No breakfast was offered due to Covid. That was disappointing that a To-go ... more

Owner Response
Best Western Plus Galveston Suites, General Manager at Best Western Plus Galveston Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager