Best Western Plus Galveston Suites

My husband and I have been to this hotel several times- sometimes with our grands. They usually are great.....this time we were welcomed wonderfully and were able to check in early...We appreciated this ..The next day, we had smokers on the balconies and were not able to enjoy going out on our balcony. We were told , " Well, it's outside" even though there is a designated area for smoking. Our room was not cleaned until after 5:30 p. m. one day..... The day before, our room was not replenished with soap or towels..... One person said that they were shorthanded ..another said that was not true. Hmmm. less

From the time you enter the property, until you leave, there is a feeling that you are being taken care of. The Lobby is open and inviting, providing seating, large screen TV, complimentary coffee, snack room, and multiple computer stations in their own separate area. The staff we encountered were attentive and open to our needs, and requests for information and services. Our room with a king bed, was very spacious, and accommodating. The separate sitting area with it's couch and side tables, the desk and office chair, the bar area with microwave and refrigerator, and the many lamps with plug-ins for charging phones, or computers to search the net as provided was great. Being water people we headed for the pool area. The pool and hot tub were very clean, towels provided, and restrooms within steps of this area makes it nice to enjoy. With the sounds of the waves, bustle of the Seawall, and laughter of those around having a good time...makes this a special place.... less

What a great place. Room was clean and big. Small balcony with a great ocean view. AC not too loud but definatelty needed. Close enough to the city to cab it cheaply but far enough away to be quiet. Not way down the island in no man's land. All the rooms are ocean facing which is great. Staff was great. We had ZERO issues and would stay here again, no question. less

In my opinion this hotel offers the best views of the ocean. You are far enough down on the seawall that you don't have a lot of traffic or people obstructing your views and the beach is always pretty empty. They have a few luggage carts for your use and always have coffee and water in the lobby. Check-in and out is super fast and easy. They have a small little snack area with items and laundry items for sale. If you are an elite member they have "to go packs" which include two snacks and two waters, which is nice. I didn't know about those until this trip and after having bought snacks and water for two days lol. They have a few pack n' plays if you need them and they are available and do offer early check-in if you need it and they can accommodate it. The breakfast area has a nice display and lots of choices (biscuits and gravy, eggs, potatoes, pastries, yogurt, cereal, bacon, sausage, hard boiled eggs etc). I can comfortably get a double stroller in there and not block anyone else while they dine. I've been places where I can't even get to the food due to the tiny area so this was a huge win.The only thing I wish they had was a paper showing you what the basic channels were or which movie channels they had. Going through the guide late night and seeing something I thought I could watch only to find out they didn't have that channel was frustrating. My last stay I made a list of all the channels that I watched or thought someone might and left it lol. I'm sure it was tossed, but it was the thought. This time I didn't have the patience to do that with twin 8 month olds. So Best Western if you are seeing this, maybe make a channel listing card? less

We had a group of about 20 people and about six rooms. I realized at the last minute I had this place booked and was so glad that our original hotel plans at the Holiday Inn Seawall fell through because we were fortunate to keep our reservation at the Best Western. I’m so grateful that Edward worked with me and my group. The hotel is amazing and spacious. Everything was clean and everyone was so nice. Again thank you so much! less