Best Western Plus Fresno Airport Hotel

Beautiful, clean and comfortable. Starbucks in the parking lot a HUGE plus! Super nice modern design. Only problem I had here was we were running late for breakfast, I travel with my Mom who sometimes doesn't get going so fast, and we didn't get to the breakfast room till 8:45 and the eggs were gone. Now that can happen, its fifteen minutes till end of breakfast, which is kinda early to stop breakfast,. but still Ok that's the time. but when the woman tending the breakfast came out to check, and Mom told her the eggs are gone, she shrugged her shoulders and DIDN'T EVEN LOOK AT US. Now,...... the food can go quick, i understand that. and its a quarter till,. I understand that too. but a customer is addressing you! Look at me like a human being! TERRIBLE customer service!. I left steaming, but we went to Wacdonalds and got breakfast there and moved on. I wouldn't hesitate to return to stay here again, but It was sad to me cause this Hotel NAILED everything else! less

Specifically chose this hotel after looking closely at trip advisor reviews since it was Rated #1 in Fresno. Not sure why it was rated as #1. The hallways had visible crumbs or particles that hadn't been vacuumed. Standard hotel breakfast. Pool area had used bandaids by the pool. Had to go to neighboring next door hotel (Fairfield inn and suites-which seemed much newer and modern) in order to print boarding passes as the internet wasn't working in the business center. When taking a shower, water quickly backed up in the tub drain and filled the tub, which is always gross. Close to airport but a bit overpriced for what it is. less

Great hotel to stayed in. This is by far the best Best Western I have ever stayed in. Great location so close to Fresno airport. There is Quizno', Starbucks and Little Caesar pizza next to hotel vert convenient. less

They make me feel welcomed and go out of their way to help me. The bed is comfortable, the room is nice, Breakfast is outstanding. I love the way Sandra makes the scrambled eggs with lots of cheese and onions. I love their croisants, and bread variety, waffles, corn beef and bacon, oatmeal or whatever. I usually enjoy the business center, but this time printer was not working. less

This was a nice clean place with pleasant staff and great breakfast. The breakfast rotated hot items each day, so it didn't get boring. Housekeeping was friendly, and super quiet. Room was spacious and comfy. less