Not as good as it's been in the past.
We ended up with an "accessible" room, which was nice since there was a walk in shower. Maybe hotels should think about that in ALL their rooms, since I don't know how many people actually get in a ba... more
We ended up with an "accessible" room, which was nice since there was a walk in shower. Maybe hotels should think about that in ALL their rooms, since I don't know how many people actually get in a bathtub in a hotel.... Anyway, we were in room 302. Room was clean, well kept, but the mattress needs to be replaced. It was broken down on either side and the middle was lumped up. Once you scooted in a bit it was definitely sleepable, but not their usual mattress! AC worked well, good water pressure in the shower. We had to go down and get clean towels for our first morning there, as they didn't come in to clean/freshen up. Breakfast was good; the usual without the option of waffles. Everything was served, but the employees were very friendly, helpful and kept things moving. Pool was open, but unfortunately no hot tub. Everything was clean. less
Isaiah Day, Sales at Best Western Plus French Lick, responded to this review
Thank you very much for the review. As you can imagine since the outbreak of covid-19 there has been an incredible amount of changes that the entire hospitality industry has had to adapt to. We are only allowed in a guest room upon request, which we have a note posted of the front desk regarding that. We are glad that you enjoyed the rest of your stay and we hope to see you again on your next trip to French Lick.