Best Western Plus Fredericksburg

314 E Highway Street, Fredericksburg, Texas, 78624-5010, United States
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Best Western Plus Fredericksburg

Welcome to the Best Western Plus Fredericksburg! Please excuse our progress as we are renovating our lobby and meeting rooms to give you a much better guest experience. The rooms, halls vending areas and pool are now completed. The National Museum of show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
314 E Highway Street, Fredericksburg, Texas, 78624-5010, United States

Reviews of Best Western Plus Fredericksburg

Traveller Overview:
4.0 Rating: 717 reviews
Excellent 44%
Very Good 29%
Average 12%
Poor 6%
Terrible 6%
Rating

rwilliamscole, wrote review 11/08/2020

Non smoking that smells like smoke

Check in was easy but lobby reeked of cigarettes. Room also smelled like cigarette smoke although it is a non smoking hotel. When I told the front desk they just said that they can't stop people f... more

Owner Response
Frank Prestridge, General Manager at Best Western Plus Fredericksburg, responded to this review
Thank you for writing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

MissTXtraveler, wrote review 26/06/2020

Definitely would not be my first choice if I return to Fredericksburg

One of the only hotels with vacancies when we made plans to visit Fredericksburg. It had good reviews on Hotels.com, so we decided to try it out. When we arrived, the front desk lady was out front for... more

Rating

dgakaa, wrote review 03/06/2020

Really nice hotel

Clean and comfortable room, nice property, very helpful and courteous staff. Erin at the front desk was very positive and fun to chat with! I will stay here again when coming through Fredericksburg. C... more

Owner Response
Frank P, General Manager at Best Western Plus Fredericksburg, responded to this review
Thank you for this review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

Skeetbean81, wrote review 26/05/2020

DO NOT recommend!!

This hotel was awful!! We had water leaking out of our sprinkler in the ceiling, the AC didn't work, the toilet leaked, the bathtub drain wouldn't drain, and the GM was RUDE!! The front desk clerk Chr... more

Owner Response
Frank P, General Manager at Best Western Plus Fredericksburg, responded to this review
Thank you for writing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

InHim4Him, wrote review 20/05/2020

great place

This property was exceptionally clean. The new vinyl plank flooring was great. The hot shower was powerful and the tub drained really well. The bed was comfortable and there were lots of counter to... more

Owner Response
Frank P, General Manager at Best Western Plus Fredericksburg, responded to this review
Thank you for this review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Just for future reference, there is a blackout shade behind the shutters in all rooms. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.