Best Western Plus Franklin Square Inn Troy/Albany

1 4th Street, Troy, New York, 12180-3225, United States
based on 619 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.
rating TBC

Best Western Plus Franklin Square Inn Troy/Albany

Our award-winning hotel is located 0.4 miles from Rensselaer Polytechnic Institute (RPI) and at the center of historic downtown Troy, NY. The Best Western Plus Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Franklin Square Inn Troy/Albany

Traveller Overview:
4.5 Rating: 619 reviews
Excellent 55%
Very Good 28%
Average 8%
Poor 4%
Terrible 2%
Rating

Tropical1958, wrote review 27/01/2020

Awesome Experience !!!!

My fiancée and I recently spent a weekend night at your hotel. The facility is obviously newly redone and very clean and comfortable. The room was large, the lighting excellent As well as a huge showe... more

Owner Response
Sarah C, Manager at Best Western Plus Franklin Square Inn Troy/Albany, responded to this review
Thanks for taking the time to share your experience with us! We are glad to hear that you and your fiancée had a comfortable stay and enjoyed the available amenities. We hope to see you again in the future!
Rating

4102, wrote review 21/01/2020

Exellence

I was extremely impressed with our stay. The check-in and check-out process was quick and painless. The whole place was extremely clean and welcoming. The Breakfast was huge! Something for everyone, ... more

Owner Response
Sarah C, Manager at Best Western Plus Franklin Square Inn Troy/Albany, responded to this review
Dear Guest, Thank you for taking the time to share your recent experience with us. We are glad to hear that you had an enjoyable stay! Cleanliness is our top priority, and we know that breakfast is the most important meal of the day! We hope we have the opportunity to welcome you back in the future.
Rating

sci22, wrote review 12/01/2020

Excellent Hotel In Troy

Perfect location when visiting downtown Troy. Great restaurants and bars. Friendly hotel staff. Breakfast is good. Cookies in the lobby when you get home after a night on the town is great. All you ne... more

Owner Response
Sarah C, Manager at Best Western Plus Franklin Square Inn Troy/Albany, responded to this review
Thank you for taking time to rate and review your recent stay with us. We appreciate your kind feedback about our staff and are glad you enjoyed the breakfast and sweet treats in the lobby! We hope to see you again in the future.
Rating

Mary W, wrote review 11/01/2020

Pleasantly Surprised

Was nervous when I heard our hockey group booked at a Best Western. They have reinvented the name. Great place, friendly staff, nice clean, spacy rooms. Very modern decor. Right across from the Dinosa... more

Owner Response
Sarah C, Manager at Best Western Plus Franklin Square Inn Troy/Albany, responded to this review
Thank you for rating and reviewing your recent stay with us. We are happy to hear that you were comfortable and enjoyed your visit to Troy for the hockey game! We hope to see you again in the future.
Rating

chrisnQ2061SE, wrote review 06/01/2020

Mediocre at best

Traveling with family and needed an animal friendly hotel. When I talked on the phone the guy promised me the room for no more then $120 a night and even said If it turned out to be more that he woul... more

Owner Response
BestWesternHotels, Corporate at Best Western Plus Franklin Square Inn Troy/Albany, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts