Best Western Plus Franklin Square Inn Troy/Albany

1 4th Street, Troy, New York, 12180-3225, United States
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Best Western Plus Franklin Square Inn Troy/Albany

Our award-winning hotel is located 0.4 miles from Rensselaer Polytechnic Institute (RPI) and at the center of historic downtown Troy, NY. The Best Western Plus Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1 4th Street, Troy, New York, 12180-3225, United States

Reviews of Best Western Plus Franklin Square Inn Troy/Albany

Traveller Overview:
4.5 Rating: 640 reviews
Excellent 55%
Very Good 27%
Average 8%
Poor 4%
Terrible 3%
Rating

dorene17, wrote review 03/08/2021

Wedding weekend

Best Western Plus in Troy NY was an extremely wonderful stay. We were there for a wedding and they were really busy, but we felt as if we were the only family there. Ivan Mugerwa is the general manage... more

Rating

musicson719, wrote review 13/07/2021

Just OK

Great location. Not the worst hotel I've stayed in, but surely not the best. Grab and go breakfast. Not great. Musty room and smelly halls. Loud A/C and shower. Will stay there one more time for an up... more

Rating

Dan B, wrote review 25/06/2021

Nice waterfront location

Good location in Troy. Friendly staff. Can't wait for COVID rules to be over. The rooms overlooking the water are the better ones - recently updated or new. There is a parking garage adjacent to the p... more

Rating

mdgrl, wrote review 18/06/2021

Great location. Rude front desk staff.

When we arrived to check in to the hotel the girls behind the front desk acted as if it was an inconvenience to check us in. They were aloof and rude. Our room was next to the elevator shaft (just b... more

Rating

Arebee0304, wrote review 28/05/2021

Sucked

The rudest desk personnel. Filthy elevator. Dusty room. Crappy refrigerator. 51°F. Not my idea of a refrigerator. I called the desk. They said "that's the way it works." It had a pause button on... more