Best Western Plus Franklin Square Inn Troy/Albany

I stay here several times a year. A clean, well maintained property with friendly and helpful staff. I look froward to my stays here. Highly recommended. Rooms are well-appointed and toiletries top tier less

We visit the area often as our student attends RPI. This location is very clean and convenient to downtown Troy, right on the river. The room was recently repainted & carpet looked newer. Linens were just OK, this is a budget hotel, nothing fancy. There is a in room coffee maker & noisy fridge. Grab and go breakfast was adequate, there is Dinosaur BBQ right across the street & other options nearby. Heating unit was also noisy so if you are a sound sleeper this is a great stay for the money! less

If you leave anything in the room consider it gone, my wife left her very nice London fog coat in the closet and you would think the hotel would let you know. Not only did they not call us but when we called them they said nothing was left in the room, thieves less

I stayed 6 nights in the Plaza Suite for my daughter’s wedding. The staff (Ivan and Cayla in particular) were exceptional— they could not do enough for us. Staying for 6 nights in this luxurious suite was perfect and exactly what this Mother-of-the- Bride needed. I loved the amount of room the suite offered- space to prepare for pre-wedding setup— and, sitting in front of the gas fireplace after busy days was relaxing. The bed was comfortable. Having the kitchen area with a full size refrigerator, microwave, full-size sink and Keurig was perfect. This definitely is “THE” place to stay! less

I stay at Best Western when I visit my family and Best Western treated me like family every time! So when I stay at Best Wester I visit two family's my kids and my Best Western family and friends thank you for making feel at home! less