Clean Room & Great Breakfast
16/04/2017 CamoCamera, Darlington, Maryland
We stayed two nights at the Best Western Franklin Square Inn this past weekend during a visit with our daughter, son-in-law and new grandson. The check in process was simple. The staff allowed us late... more
We stayed two nights at the Best Western Franklin Square Inn this past weekend during a visit with our daughter, son-in-law and new grandson. The check in process was simple. The staff allowed us late check out.
The breakfast exceeded our expectations. The eggs, the two types of potatoes, two different breakfast meats, waffles, oatmeal, pastries, bagels, hot drinks, cold juice, hard boiled eggs, yogurt...and more! My husband loved the mango infused water at breakfast. I am on a strict diet and took advantage of the citrus infused water in the lobby. Being able to fill my water bottle with cold delicious water helped keep me on track while on the road.
The soap and shampoos smelled wonderful.
The hotel is under construction, so carpets don't match and there are dumpsters of construction trash. Once the remodel is complete, the place will be back to a perfect 10.
There is also very limited parking for the number of rooms they have. I'm sure the hotel has never been full during our stays, otherwise we will never find a spot. There are probably only 20-25 parking spots for the whole hotel.
I rated it four out of five because of the construction, lack of parking and issue we had logging onto the internet. Our iPads connected, but our phones did not.
We have stayed here 10 or so times in the past five years. We will always stay at the Franklin Square Inn when visiting our daughter! less
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review
Thank you so much for taking the time to review our hotel! We greatly appreciate your repeat business.
I wanted to let you know that our construction is now finished! We have parking around our property as well as in the parking garage next door to our hotel. We also have upgraded our WIFI system so you will be able to use and stream on all of your devices simultaneously!
Thank you again for staying with us and we look forward to having you with us again!
Whitney P, AGM