Best Western Plus Fort Worth Forest Hill Inn & Suites

My family and I took a weekend trip to the Ft. Worth area. We had stayed at this hotel before and liked it, so decided to stay again. This hotel is nice and clean. Love the high ceilings in the 1st floor rooms! Only 20 minutes from Six Flags, and a great price! less

Within minutes of arriving into room noticed Bathroom door hinge screws loose and door sagging unable to properly close. Called front dest with short time technician arrived and attemted to tichten screws with small common screwdriver into Phillip's screws. We left for several hours and discovered door hinge with same issue. We noted that screws could be pushed in with fingers however holes were to large for screw or too short. As it was late we reported problem in morning. Staff indicated they would get repaired. Upon return from day out no action was taken. Contacted desk they indicated repairman did not come in. Day 3 no action was taken. To use the door ro restroom we had to lift weight of door in order to properly close of open. Night 3 at Hotel: Came in late (8-9PM) and experience loud noise, yelling, laughter, jumping from room next door. Noise subsided as occupants left for a time. About 11:30 to Midnight noise returned and intensified. We were hoping they would settle down for the night. Did not happen I called Reception desk just before 1AM to complain and was asked if I wanted to change room. I informed attendant they should move the noisy occupants, not us. At 1:30 I called again attendant indicated Police were notified and were in Hotel. It was after 2AM before noise subsided or they left. Definitely did NOT get a good night sleep. less

We have used this hotel 3 times in the last 6 years. This year the hotel is falling apart. Hole in walls water leaks in when it rains and mold infested rooms. I have asthma so not safe to stay in rooms with mold. We had room 310 first this room has mold on the growing on the walls and in the windows. Room 329 had some mold and water leaks over the ac unit when it rained pluss the electrical outlet switch is super scary. Been in contact with the main office about the safety problems in this hotel. They refunded us for 1 night. Witch we feel is way to little. We stay for 6 days and I got suck and still am sick most likely because of the mold. My lungs hurt and I have trouble breathing. Key cards never worked. So I would us my money somewhere else. As will we from now on. less

We had a track meet event in the area. It was very convenient and multiple food restaurants at walking distance from the hotel. The employee greet you as you walk into the hotel. The service and place was all around great. less

I want to bring some praise to Keisha who works the check in desk. She is always the most welcoming, nicest and helpful person you could ever meet. Thank you Keisha for the great job that you do every time I visit your hotel. less