I Was Very Pleased Wtih This Hotel
13/06/2018 interstate35, Midwest USA
I haven't stayed at a Best Western Hotel in many years, however, I know they've redesigned their hotel line and the BW Plus is their upper-end hotel. With an advance reservation for multiple nights ... more
I haven't stayed at a Best Western Hotel in many years, however, I know they've redesigned their hotel line and the BW Plus is their upper-end hotel. With an advance reservation for multiple nights I was able to get a good rate compared to nearby hotels. The hotel is conveniently located along I-20; 8 miles from Arlington, 1-15 miles from everything in Fort Worth, lots of shopping and restaurants. It has a modern, warm/friendly décor. My room was a king suite on the 3rd floor- very spacious, everything worked well (AC kept me comfortably cool in record Texas heat), it was clean and welcoming. The housekeeping staff get a gold star from me. The 3 people who took care of my room were friendly, efficient, accommodating and respectful of my time/privacy. The hotel pool & hot tub are outdoor. They were clean but their ADA chairs appeared to need repair. Breakfast was "OK"....the usual hotel breakfast of biscuits & gravy/eggs/potatoes; yogurt, juice coffee, cereal. I have no complaints & they were quick to keep tables clean and didn't run people off just because breakfast time was up. Laundry room: I would like to see them give more attention to this as it was a busy room with families and various athletes staying at the hotel. They need every washer/dryer functioning; room is large and amazingly cool for a laundry room. Fitness Room: Needs some maintenance on a couple pieces of equipment but its a decent set-up and its 24 hr. Hotel front doors lock overnight for added security (room key needed then). The staff at the front desk were friendly and very helpful. I really liked this hotel and plan to return. less
Best W, Front Office Manager at Best Western Plus Fort Worth Forest Hill Inn & Suites, responded to this review
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