Best Western Plus Fort Wayne Inn & Suites North

5926 Cross Creek Boulevard, Fort Wayne, Indiana, 46818-1726, United States
based on 485 reviews Trip Advisor Logo
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Best Western Plus Fort Wayne Inn & Suites North

Welcome to the Best Western Plus Fort Wayne Inn & Suites North!

Business travelers with ITT Exelis feel right at home at this Fort Wayne hotel, as do vacationers who are in town for an event at the Allen County War Memorial Coliseum.
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
5926 Cross Creek Boulevard, Fort Wayne, Indiana, 46818-1726, United States

Reviews of Best Western Plus Fort Wayne Inn & Suites North

Traveller Overview:
4.0 Rating: 485 reviews
Excellent 49%
Very Good 22%
Average 11%
Poor 5%
Terrible 10%
Rating

Mr_Katarn, wrote review 24/07/2021

It was a good stay.

Great location. The front desk help was good, quick check in/out. I'm self sufficient so I didn't need much. Internet and bed were good/clean. Bathroom was pretty clean, just a few spots. I'd stay the... more

Rating

NicoleH4266, wrote review 21/07/2021

Friendly staff, owner a jerk, filthy place

We booked a reservation last minute so we could leave for vacation a day early. Traveling with 4 teens so needed a joining rooms. Staff was great about accommodating. We arrived about 1 am. As soon as... more

Rating

debrcb, wrote review 19/07/2021

Yikes

When we arrived there was one person in front of us. The clerk couldn't find the reservation and seemed to be poorly trained. The lobby area was in need of vacuuming. The hall way was unvacuumed it w... more

Owner Response
Best Western Fort Wayne Management, Owner at Best Western Plus Fort Wayne Inn & Suites North, responded to this review
Dear debrcb , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Please give contact us directly at 2604906060. We would like to further discuss your experience at our property. Sincerely, Management Best Western Plus Fort Wayne Inn & Suites North
Rating

msdiamondbray69, wrote review 14/07/2021

hotel

the hotel is well out of date, and it is in a not so good area, it is basically for people who need somewhere to stay for a long period of time like a home. The smell is very awful, it smell just like... more

Owner Response
Best Western Fort Wayne Management, Owner at Best Western Plus Fort Wayne Inn & Suites North, responded to this review
Dear msdiamonbray69, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. please don't hesitate to contact the hotel directly for further assistance at 2604906060. Sincerely, Management Best Western Plus Fort Wayne Inn & Suites North
Rating

CaptQuint25, wrote review 11/07/2021

Worst hotel experience

Room smelled TERRIBLE of smoke (supposed to be a nonsmoking room). Bathroom wreaked of mold/mildew. Tile around jacuzzi was falling off, jacuzzi had a film around it, curtains had a mysterious brown s... more

Owner Response
Best Western Fort Wayne Management, Owner at Best Western Plus Fort Wayne Inn & Suites North, responded to this review
Dear CaptQuint25, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please at your convenience contact the hotel directly at 2604906060 so that we may further assist you. Sincerely, Management Best Western Plus Fort Wayne Inn & Suites North