Best Western Plus Fort Wayne Inn & Suites North

5926 Cross Creek Boulevard, Fort Wayne, Indiana, 46818-1726, United States
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Best Western Plus Fort Wayne Inn & Suites North

Welcome to the Best Western Plus Fort Wayne Inn & Suites North!

Business travelers with ITT Exelis feel right at home at this Fort Wayne hotel, as do vacationers who are in town for an event at the Allen County War Memorial Coliseum.
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Fort Wayne Inn & Suites North

Traveller Overview:
4.0 Rating: 463 reviews
Excellent 51%
Very Good 23%
Average 11%
Poor 4%
Terrible 9%
Rating

DLG519, wrote review 09/03/2020

Overnight at Best Western

Very nice hotel. Separate sitting room, bedroom. Well appointed. Good value for the price. Pool was overloaded with kids so I didn't use it. Close to highway so good spot for travellers. Went to Longh... more

Owner Response
15111, Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this review
Thank you for the feedback about your stay. We are glad we met your satisfaction standards. We do hope you continue to choose Best Western in the future.
Rating

savysc15, wrote review 13/02/2020

Best Western Plus Fort Wayne Indiana

Over all 9/10 stay. One point lost for room not being cleaned within the time we were out. Breakfast selection is good, rooms were clean on arrival, mini fridge in room with small freezer and a micro... more

Owner Response
15111, Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this review
I am truly sorry that your stay was not 100% satisfactory. The inconveniences were not necessary and I will be talking to the staff. I truly hope you do choose Best Western in the Future. Once again, I am sorry.
Rating

atrenary2540, wrote review 30/01/2020

Nosey and smelly

The room smelled when I got In there, no toilet paper in the bathroom. Had to get it from housekeeping. Saturday I was disturbed by kids running in the hallway and up and down the stairs. It got my em... more

Owner Response
15111, Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this review
I apologize on behalf of the staff for the missing items in your room! The problems you encountered were unnecessary and should have been handled right away. I will be addressing these concerns with my staff and will be working to find a better solution. I do hope you choose the Best Western In the Future.
Rating

Escape201157, wrote review 22/01/2020

They made me change my own sheets on both of the beds!

When we 1st arrived my husband waited 10 minutes at the front desk and no one would come. He came out to our vehicle to ask me to call the hotel. I call and get an answer so I tell them we are trying... more

Owner Response
15111, Manager at Best Western Plus Fort Wayne Inn & Suites North, responded to this review
I want to sincerely apologize for the inconveniences during your stay, I have investigated your comments and we will be taking the appropriate steps to ensure that this does not happen again. My staff will also be reviewing these comments, and taking immediate corrective action for the future. Again, My apologies for the inconveniences.
Rating

Jen C, wrote review 19/01/2020

Staff friendly but rooms/hotel needs housekeeping help

Upon checkin the staff at the hotel was very friendly and we were happy with the size of the room; however things were not very clean and a lot of items needed repair. In our room the dresser was brok... more