Best Western Plus Flathead Lake Inn and Suites

4824 US Highway 93 S, Kalispell, Montana, 59901-7985, United States
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Best Western Plus Flathead Lake Inn and Suites

Welcome to the Best Western Plus Flathead Lake Inn and Suites!

Whether youre here to relax, work, or adventure in the stunning Flathead Valley, this hotel is perfect for you. We have a convenient central location between Bigfork, Kalispell a
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
4824 US Highway 93 S, Kalispell, Montana, 59901-7985, United States

Reviews of Best Western Plus Flathead Lake Inn and Suites

Traveller Overview:
4.5 Rating: 1001 reviews
Excellent 75%
Very Good 18%
Average 3%
Poor 1%
Terrible 0%
Rating

957alishaf, wrote review 11/10/2020

Excellent!

We stayed for a wedding in lakeside and it was awesome! Rooms were very clean and kept up and the continental breakfast was amazing! Would recommend hands down😁 Really enjoyed our stay all the staff ... more

Owner Response
Skyler Rieke, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for taking the time to leave us a review! We greatly appreciate you staying with us, and are so glad you enjoyed our complimentary full hot breakfast. We hope to see you again!
Rating

gloryandjerrys, wrote review 07/10/2020

Very comfortable, though a little extra distance to anywhere

Spent two nights here after a poor experience at a hotel in West Glacier. Clean, comfortable and nice sized room. Desk staff worked with us for a nice discount (anniversary) and made good restaurant r... more

Owner Response
Skyler Rieke, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for the review! I am so glad we were able to celebrate your anniversary with you. Our central location outside of town makes us a great launching point for activities all over the valley! We are also able to provide a quieter experience then hotels right in town! Thank you for staying with us, we hope to see you again soon!
Rating

TheCFro, wrote review 19/09/2020

IGNORE the high rating... READ

Yes the rooms are nice for a Best Western BUT... here is the truth: it’s located right on a noisy / busy highway and even the rooms in the ‘back’ experience the road noise. The walls are cheap and ca... more

Owner Response
Skyler Rieke, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
Thank you for your review. I am sorry we did not provide the great experience we strive to. One of the great advantages of our location outside of town is that we are a quieter property! We do not receive noise complaints often, but I do apologize that it kept you from getting your sleep! We are about 10 miles from Bigfork, but there are many excellent restaurants within 5-7 miles from our hotel in both Lakeside and Kalispell, so you don't have to go too far. Unfortunately COVID has closed our Lounge until next year, so we are not able to serve on site as we usually would. Thankfully, Uber and taxi drivers in the valley are used to driving between our hotel and wherever you may need to go! We are grateful you stayed with us and hope you will consider doing so again!
Rating

osuangie07, wrote review 17/09/2020

Good not great

Stayed two nights. First off, not close to any restaurants- you have to drive 10 min or so. The cleanliness was ok- not great! The lobby was playing Christian rock and had lord signs, kinda weird for... more

Owner Response
Skyler Rieke, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
I am sorry we did not exceed your expectations, it is our goal to do so with every guest who stays with us! We are a family-owned and operated hotel and we happily express our faith and values through our hospitality. We do hope you will come stay with us again so we can do right by you!
Rating

Voyager729319, wrote review 15/09/2020

Never will I stay there again!

I am in that area several times a year and this was the first time staying at this hotel. I stayed there particularly, as it was rated well and it was centrally located for my needs and the nightly c... more

Owner Response
Skyler Rieke, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this review
I am very sorry we did not exceed your expectations for your stay. Under normal circumstances our lounge is open from 5 pm - 9 pm, but due to COVID we have not been able to reopen it. We will not be able to safely staff the lounge and provide the quality of service you expect until the COVID situation ends. We are still serving a full, hot complimentary breakfast every morning, and we also have a marketplace with snacks and frozen meals such as burritos and personal pizzas. Never never never before has there been a global pandemic which put our country into total lockdown and shutdown businesses nationwide. Of course things are going to be different now. We will not risk your safety nor the safety of other guests by entering stayover rooms. We also cannot afford for a staff member to catch COVID. If one person tests positive we would all have to quarantine and the hotel would be shut down completely. I'm sorry that you feel like we are neglecting our duties but we have all had to adjust due to the COVID situation and it is not fair of you to refuse to adjust yourself too. We are happy to meet you at your door and provide fresh towels, or change your trash, or re-stock your coffee and water upon request. We just cannot risk everyone's safety by providing full stayover services. We are taking major steps in ensuring every room is thoroughly cleaned and sanitized in between each guest to keep both you and ourselves safe during this time. We hope you will consider returning to stay with us when the COVID situation ends so that we have a chance to show you why we are rated so well.