Best Western Plus Finger Lakes Inn & Suites

3175 Fingerlake East Drive (Off Route 13 South), Cortland, New York, 13045-6621, United States
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Best Western Plus Finger Lakes Inn & Suites

Cortland hotels are known for being close to the most in-demand attractions in the area, but this property is a standout with the best in hospitality. For Sports Fans we are a quarter of a mile from The Gutchess Lumber Sports Complex.

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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
3175 Fingerlake East Drive (Off Route 13 South), Cortland, New York, 13045-6621, United States

Reviews of Best Western Plus Finger Lakes Inn & Suites

Traveller Overview:
4.5 Rating: 329 reviews
Excellent 62%
Very Good 22%
Average 4%
Poor 5%
Terrible 5%
Rating

Paradise65397979164, wrote review 16/04/2021

Wonderful

We had to be in town early and didn't want to travel too far. We booked this because the last time we had early appointments we picked the place due to price...Never again.. We have used Best Western... more

Owner Response
B.W.P Cortland, Owner at Best Western Plus Finger Lakes Inn & Suites, responded to this review
Thank you very much for taking the time to write a review. We sincerely appreciate.
Rating

2marty, wrote review 05/04/2021

BEST best western

This place is a 10! Friendly staff excellent clean room. I wouldn’t go anywhere else in Cortland. The coffee, juice, muffins and bagels was delicious. The check in check out was speedy. They were so a... more

Owner Response
B.W.P Cortland, Owner at Best Western Plus Finger Lakes Inn & Suites, responded to this review
Thank you very much for taking the time to review our property.. We greatly appreciate.
Rating

rvmesq, wrote review 07/02/2021

Great hotel in the Cornell/Cartland/Ithaca region

The hotel is very clean outside and in, with plenty of available, free parking. The rooms are clean and comfortable with very large, clean bathrooms. The internet service is reliable and quick, too. ... more

Owner Response
B.W.P Cortland, Owner at Best Western Plus Finger Lakes Inn & Suites, responded to this review
Thank you very much for taking the time to review our property.
Rating

kristenfrench2021, wrote review 23/01/2021

Worst experience ever

Horrible. Overnight staff was rude and distracted the entire shift by her tv shows. No heat. Broken lamp. Stayed one night in the king suite left, came back two days later for a Tuesday to Thursday st... more

Owner Response
B.W.P Cortland, Owner at Best Western Plus Finger Lakes Inn & Suites, responded to this review
The guest called the hotel to book the room on 10th morning and wanted to come immediately to check inn. The hotel could not accommodate the morning check inn and it was fine with guest. Guest checked out on 11 th morning, and did not ask for extension of stay. On 11th night guest made reservation for 2 nights via reservation system and checked in during the night of 11th. The guest did not check out until the 13 th and the guest was charged for 2 nights. This explains the charges. We do not understand why the guest thought that the guest was overcharged. The room was immediately changed for another room when the guest had informed that the room was cold.
Rating

ddowdy1, wrote review 13/12/2020

Excellent room and service

Excellent room meeting COVID-19 standards. Very personable and attentive staff at check-in, check-out, and at breakfast. I will definitely return to this Best Western whenever I am in the Cortland a... more