Best Western Plus Fernie Mountain Lodge

1622 7th Avenue, Fernie, British Columbia, V0B 1M0, Canada
based on 595 reviews Trip Advisor Logo
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Best Western Plus Fernie Mountain Lodge

This full-service Fernie, British Columbia hotel is minutes away from world class skiing, fly fishing and numerous recreational activities.

Located in British Columbias East Kootenays, the Best Western Plus Fernie Mountain Lodge offers the c
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1622 7th Avenue, Fernie, British Columbia, V0B 1M0, Canada

Reviews of Best Western Plus Fernie Mountain Lodge

Traveller Overview:
4.5 Rating: 595 reviews
Excellent 55%
Very Good 33%
Average 7%
Poor 1%
Terrible 1%
Rating

watayl0r, wrote review 05/05/2021

nice hotel - loose covid safety -

The clerk had very poorly fitting mask. This suggests a lack of concern in other important areas of guest safety should be expected. Covid safety became an immediate concern and provided a general dis... more

Owner Response
Emma Gundry, Sales at Best Western Plus Fernie Mountain Lodge, responded to this review
I apologize about the clerk’s loose-fitting mask. Since the beginning of the pandemic, we have diligently abided by government-mandated laws and Best Western’s policies and procedures, surrounding COVID-19. Further, on 10 March 2021, we passed a Work Safe BC Inspection Report. Disposable masks are provided to guests and staff if needed. However, the front desk is situated behind a row of plexiglass, so extra safeguards are in place in light of a loose mask. Thank you for bringing this matter to our attention.
Rating

Emily T, wrote review 01/04/2021

Great little get-away with the kids

I was a bit unsure about staying in a hotel during COVID, but I found the hotel handled everything very well. The rooms were cleaner and def more modern than other places we have stayed at in Fernie,... more

Owner Response
Emma Gundry, Sales at Best Western Plus Fernie Mountain Lodge, responded to this review
Hi Emily. Thank you so much for your lovely review! We're glad you and your family enjoyed your time here. We hope to see you soon!
Rating

ckbleile, wrote review 02/03/2021

Pricey but not bad

We had room 321- balcony and fire place with king bed. Wonderful room. Clean. Easy check in. The room was right outside the elevator so very loud very early with guests and housekeeping carts. No easy... more

Owner Response
Emma Gundry, Sales at Best Western Plus Fernie Mountain Lodge, responded to this review
Thank you for your kind review. I apologize for the issues you experienced during your stay. If you return, hopefully you book a different room type, as the standard rooms (non-accessible) are further away from the elevator and are equipped with bath tubs rather than showers. We appreciate you taking the time to write this review, thank you again!
Rating

964isabellec, wrote review 14/02/2021

Fernie

Amazing staff, very helpful and professional. Room clean and super comfortable. The king size bed, wow! It was like sleeping on a cloud. They adapt breakfast because of Covid-19. You can have a bacon/... more

Owner Response
Emma Gundry, Sales at Best Western Plus Fernie Mountain Lodge, responded to this review
We're so happy to hear you enjoyed your stay with us and that you had a good night's sleep. Thank you for the positive review!
Rating

H6850ZFkyla, wrote review 23/01/2021

Clean room, nice view

Had an average time, room was clean, food was good, place was quiet. Would have preferred the big room like I asked for which was available 🤷‍♀️ Not sure why I can’t have what I want when I’m willing... more

Owner Response
Emma Gundry, Sales at Best Western Plus Fernie Mountain Lodge, responded to this review
Thank you for taking the time to complete this review. I apologize about the room not being what you wanted. From my understanding, you were allocated that room as it's larger than the other suite you wanted. I am sincerely sorry if there was a communication error regarding this. Still, thank you for the overall positive review.