Best Western Plus Fernie Mountain Lodge

Very nice and clean hotel. The bed was great and the breakfast was awesome. The hotel was in a great location, as my husband and I were able to walk down town and back. If you need a beverage Starbucks is very close less

Great location, beautiful lobby which really give the visitors the feeling of the great room mountain lodge ambience ... Terrific breakfast, I mean an actual real breakfast with real cutlery accompanied with great food. Very refreshing compare to most complimentary breakfast which are usually a letdown ... Overall, great accommodations ... less

The service at check in was not the best as the girl was not very helpful but was maybe having a bad day. Rooms were nice and we even had a fireplace. There was a pool, indoor and out door hot tub. The outdoor hot tub was nice. Breakfast was pretty good and the service was great. Was surprised to get potatoe pancakes!!! Nice change. Service at the Boston Pizza was horrible. Will not return there. We went to a Tapa restaurant downtown and it was fabulous. Food, drinks and service were amazing. The gentleman at checkout was very helpful. less

This hotel is excellent! the staff is exceptional, takes total care of every customer, and work hard to accommodate every need. The rooms are very comfortable, some with fireplace (gas, very nice and easy to start), and even some with kitchenettes for those of us that like to cook (fully furnished). Breakfast is hot and made to order, everything is provided, and the chefs are very cordial and friendly. Of special mention is Stephanie, at the front desk, who is a magician when it comes to making sure we are completely happy with our stay. She is awesome, and her multilingual capabilities have proven invaluable on multiple occasions. You should be very proud of her and how well she does her job. Way to go Stephanie! less

In my opinion, the nicest hotel in town. The issue is, even if you book 3 months in advance, you have to prepay for your room. I will be traveling here 2-3 times per month now and am not crazy about prepay. Wait to long and you might not get a room. I will look around for other properties next time in the Fernie area who do not practice prepay. less