Spotless, easy to find, convenient for Elora shopping, quiet
20/11/2016 Born2runLondon, London
Five ladies for a shopping weekend. Great customer service, we had a suite for 3 ladies and a 2 queen bed room for the other two..Greeted upon arrival by friendly fellow at the front desk, early chec... more
Five ladies for a shopping weekend. Great customer service, we had a suite for 3 ladies and a 2 queen bed room for the other two..Greeted upon arrival by friendly fellow at the front desk, early check-in granted. Staff changed, but we were kindly and warmly greeted each time we came in or went out. The suite was spacious, 2 queen beds and a pullout couch. Good room for our five to visit in. The breakfast was typical of BW. cereals, yogurt, fresh fruit, juices, coffee/tea, and hot scrambled eggs, ham and potatoes, pastries and muffins. Tables and floor were clean and the area was regularly attended to during the morning. Families, some sports players and shoppers were all spotted here on this weekend. less
BW830, Manager at BEST WESTERN PLUS Fergus Hotel, responded to this review
The management of the Best Western Plus Fergus hotel would like to thank you for your gracious review of our property and for choosing to stay with us. We are thrilled that our associates and facility were able to exceed your expectations. It is always nice to hear how well our guests are treated by our associates and we focus on training them to provide each guest with an exceptional stay. Your comments help us increase our learning and give us the opportunity to review our standards and levels of service. Exceptional service is what we strive for here and it is always our priority to ensure guests’ needs are met and satisfied. We are glad we were able to provide you with such a wonderful stay and should you find yourself back in Fergus again we hope to have you as our guest.