I called for directions I was on hold 8 minutes. I got there at 6:36 pm, was not checked in until after 7. I was upgraded and told I was being put somewhere quite, NOT the case at all. I heard everyt... more
I called for directions I was on hold 8 minutes. I got there at 6:36 pm, was not checked in until after 7. I was upgraded and told I was being put somewhere quite, NOT the case at all. I heard everything inside an out. This does not look, feel or resemble a Best Western Plus. Room 405, had not obviously been dusted in days. Carpet was torn and unraveling, did not lay under the sheets they didn’t look as if they were changed or either Housekeeping needs training . I was not happy I felt I was at a Rodeway or Super 8 Motel.
I love the design of the shower. I came for Wedding but I understand why no one stayed at Best Western but me.
Carpet need Vacuuming; I was there Friday through Sunday walked past same pike of crumbs in hallway three days straight. I’m extremely disappointed especially after going to a BWP in a different country and there cleaning was consistent and up to Plus/Premier standard.
Customer service was good but Quality was not good.
Suggested for sports events, male getaway, emergency shelter or overnight rest. less