Best Western Plus Fairburn-Atlanta Southwest

After check in at 9:30pm we noticed the room being very loud from nearby guests. After 10pm there appeared to be no change in the noise. Placed a call to front desk and about loudness and after 30 min still no change. Lots of music loud tvs and guest constantly in and out of rooms slaming doors till 1:30am. Walls are very thin. Only appeared to be one female staff member visible at check in and was obviously unable or cared to control quiet hours. Sleep was difficult and we had to be back on the road by 7:30am. Only reason I entered 2 out 5 vs 1 out of 5 was that the cleanliness of room was ok and location. less

You are greeted by the smell of weed when entering the hotel. We had to ask to change rooms due to noisy neighbors and their risky behavior at 1 am. Still there was way too much activity at 1am-3am. There are other hotels nearby that are probably a much better choice. less

All the complimentary breakfast was, was 2 pastries wrapped in plastic in a mini fridge. Not even juice or coffee were provided, complete joke. There are so many options to provide even with covid regulations in place! Room clearly has not been cleaned... don’t even want to know what was all over the lamp by the bed... to top it off the gym and pool closed at 9. So if your there for business like I was good luck even getting to check it out with it bit even waiting until 10 to close. The uncomfortable bed and two tiny flat pillows the provide did nothing but leave me with sleepless nights and back pain. Won’t be back less

Upon arrival there were a few people in cars(who didn't appear to be staying there) hanging out in the parking lot with their trunks open. We didn't necessarily feel safe even though, the area itself doesn't feel unsafe. Hotel itself was fine. Appeared to be fairly clean including the room. The hotel wasn't busy so it was pretty quiet. Breakfast during covid was "grab and go" The items in the refrigerator were non-stocked so I had to take what I could. That was disappointing that they couldn't at least check it or fill it up. less

This was a particularly bad experience. I realize this is during the coronavirus. However, if you're going to charge over $170 for 2 nights at your hotel you should have something. There was no pool, no fitness center, no business center, no coffee in the lobby, and housekeeping only by special appointment. Breakfast was a plastic wrapped jelly Danish, a fruit cup, and a bottle of water. In addition, the hotel had very few guests. However, they apparently grouped all their guests in a cluster of rooms on the 2nd floor. The room walls are PAPER THIN. So whatever your neighbor next door, or even across the hall, is doing at 2 a.m. or 6 a.m., you'll hear it all. No sleep for 2 nights, no amenities, and regular prices. Not a good experience. less