Best Western Plus Executive Inn

38 Estate Drive, Toronto, Ontario, M1H 2Z1, Canada
based on 751 reviews Trip Advisor Logo
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Best Western Plus Executive Inn

For safety reasons breakfast, pool and gym will be closed until further notice.

This Highway 401 Best Western is near local attractions in Scarborough, making staying at our Toronto hotel an easy choice for travelers. Are you looking for ho
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
38 Estate Drive, Toronto, Ontario, M1H 2Z1, Canada

Reviews of Best Western Plus Executive Inn

Traveller Overview:
4.0 Rating: 751 reviews
Excellent 35%
Very Good 33%
Average 17%
Poor 7%
Terrible 6%
Rating

Vishvet, wrote review 26/03/2021

BW Hotel stay experience

The amazing place to stay with friends and family. Welcoming environment, friendly staff and precisely perfect amenities. The quality of decoration and facilities provided for a warm stay is phenomena... more

Owner Response
Rizwan Adahan, Agency / Consultant at Best Western Plus Executive Inn, responded to this review
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to give us your feedback. We appreciate your loyalty to our brand.
Rating

LJZ1985, wrote review 25/02/2021

Sound sleep!

We just wanted a quiet night alone and my goodness did we get it. This hotel was clean and updated from your first steps in. I was greeted by Mohammed at the front desk and he instantly made me feel r... more

Owner Response
Rizwan Adahan, Agency / Consultant at Best Western Plus Executive Inn, responded to this review
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to give us your feedback. We appreciate your loyalty to our brand.
Rating

mfvp49, wrote review 22/02/2021

Underwhelmed

The snacks available for purchase were an exercise in price gouging. There was a distinct smell of urine in the hallway. There seemed to be a lot of exterior noise. The room had no room darkening blin... more

Owner Response
Rizwan Adahan, Agency / Consultant at Best Western Plus Executive Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

vishaal08, wrote review 04/02/2021

Nice

Was clean and well taken care off. Staff was awsome. Walks aways from everything anddddd tucked away from everything if you need to get away without leaving the area... would say could be a little eas... more

Owner Response
Rizwan Adahan, Agency / Consultant at Best Western Plus Executive Inn, responded to this review
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

mariad112020, wrote review 16/11/2020

Thank you Hassan

Excellent service and front desk staff (Hassan especially) although there was one front desk manager who refused us a room after staying previously numerous times (Kalai or Kolai I believe). Otherwise... more

Owner Response
Rizwan Adahan, Agency / Consultant at Best Western Plus Executive Inn, responded to this review
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.