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Best Western Plus Executive Inn

AAA - 2 Diamond

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Welcome to this TripAdvisor Award Winning Best Western Plus Executive Inn located in Rowland Heights near Los Angeles and Orange County attractions such as Disneyland and Universal Studios. FREE Wi-Fi Internet, FREE American and Asian Breakfast, FREE Parking and discount LAX Shuttle make this an affordable and convenient location when visiting Southern California.

The Mandarin and 99-Ranch Market shopping plazas next door feature more than 20 different international restaurants, shops, bank, grocery and tour desk. Business guests appreciate a variety of business services including a 24 hour business center, free T-1 Internet access; and courtesy shuttle to nearby corporate centers in Walnut, Diamond Bar, Pomona and City of Industry.

Easy freeway access within half an hour of Disneyland, Downtown Los Angeles, and beaches. Daily FREE shuttle to Citadel Outlet Mall. Close to California State Polytechnic University Pomona and Mount San Antonio College, the annual Rose Bowl Parade and Los Angeles and Anaheim Convention centers.

Make a reservation today at the Best Western Plus Executive Inn. Our staff speaks Mandarin, Cantonese, Tagalog and Spanish. We welcome guests from around the world!

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Location

18880 Gale Avenue
Rowland Heights
California
91748-1337
United States
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 91748-1337

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Address
18880 Gale Avenue
Rowland Heights
California
91748-1337
United States


What's nearby?

Recreation

  • 1 mile(s) from City of Industry

  • 1 mile(s) from Walnut

  • 3 mile(s) from Diamond Bar

  • 3 mile(s) from Pomona

  • 3 mile(s) from Hacienda Heights

  • 18 mile(s) from Anaheim

  • 6 mile(s) from El Monte

  • 20 mile(s) from Los Angeles

  • 29 mile(s) from Hollywood

  • 20 mile(s) from Ontario

  • 8 mile(s) from California State Polytech, University, Cal Poly Pomona

  • 2 mile(s) from Newegg

  • 6 mile(s) from Mount San Antonio College, Mt. Sac

  • 3 mile(s) from Lee Kum Kee

  • 2 mile(s) from Sysco

  • 3 mile(s) from Premio

  • 3 mile(s) from MSI Computer

  • 3 mile(s) from Hikvision USA

  • 3 mile(s) from GBT

  • 3 mile(s) from My Wireless

  • 3 mile(s) from Sceptre Inc.

  • 1 mile(s) from ETTV

  • 2 mile(s) from Honeybee Foods

  • 3 mile(s) from Anyware Technology

  • 4 mile(s) from Topocean Consolidation

  • 3 mile(s) from Shuttle Computer

  • 2 mile(s) from Shinhan Diamond

  • 4 mile(s) from Unical Aviation

  • 3 mile(s) from Thermaltake

  • 4 mile(s) from Triview Glass

  • 3 mile(s) from Alta Dena

  • 2 mile(s) from Furniture of America

  • 3 mile(s) from America Chung Nam

  • 4 mile(s) from Air Tiger Express

  • 4 mile(s) from Blue Pacific Flavors




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 265 traveller reviews
Rating: 5 102
Rating: 4 92
Rating: 3 41
Rating: 2 22
Rating: 1 8
Rating

DISGUSTING HOUSEKEEPING

01/08/2019 Red2Chow, Anaheim, California

My spouse had a business trip and we stayed at the hotel for 8 days together with our 11 month old daughter. On the 2nd day, we arrived at the hotel in the evening and to our surprise, the housekeepin... more

Owner Response
Best Western-Ex... I, Manager at Best Western Plus Executive Inn, responded to this review
Dear Sir, I am glad that you'd stay with us during your spouse's business trip. Our hotel just completed all room renovation and was awarded the 2019 AAA Inspector's Best of Housekeeping hotel award. We know it takes a tremendous commitment from our entire team to ensure our guests to experience a superior stay. When your incident happens, we took all necessary respond to your claim. Our Front Desk staff had also offered a 25% discount to compensation the inconvenience that you'd experienced. But our offer was refused, and I had tried to reach out to you. But you were not in the room when I'd try to contact you. Throughout of your stay with us, noting was brought up to our attention that you had asked for any assistance or needs from you. Our staff was not trained to service for your medical machine if you'd mention something to us. We are more than pleasing to assist you in any needs. Since I'm not able to talk to you in person, I had left a fruit basket in your room to the reassurance of our most sincere apology of this incident. At check out, our Front Desk staff had asked the experience to stay with us; your spouse seems very happy with her stays and even return the basket to us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (626) 810-1818. Sincerely yours, Benjamin Wu, Sales Manager
Rating

Solid place to stay

03/07/2019 BarrioTravelers, San Diego, California

We were pleasantly surprised as we were getting in late, grabbing a few hours of sleep and breakfast before heading out. Looks like they are in the process of finishing a remodel and it's looking good... more

Owner Response
Best Western-Ex... I, Manager at Best Western Plus Executive Inn, responded to this review
Dear Sir, Thank you for your kind words to us. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (626) 810-1818. Thank you again for taking the time to submit this review. We appreciate your loyalty to our brand. Sincerely, Benjamin Wu, Sales Manager
Rating

Clean, spacious rooms

29/06/2019 Anhgie2013, Quezon, Philippines

The room is very clean and spacious, with refrigerator, coffeemaker and microwave. There is breakfast, though almost the same food everyday. Hotel staff are courteous and accommodating, specially Mr... more

Owner Response
Best Western-Ex... I, Manager at Best Western Plus Executive Inn, responded to this review
Dear Sir, Thank you for your kind words to us. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (626) 810-1818. Thank you again for taking the time to submit this review. We appreciate your loyalty to our brand. Sincerely, Benjamin Wu, Sales Manager
Rating

Best breakfast ever

13/04/2019 Colleen C,

My room and the common areas were kept very clean. The attention to detail was evident, from the sanitized remote controls to pristine bedding. The best part of my stay was the breakfast. Very fresh a... more

Owner Response
Best Western-Ex... I, Guest Relations Manager at Best Western Plus Executive Inn, responded to this review
Thank you Colleen for leaving a 5 star review regarding your stay with us at Best Western PLUS Executive Inn. I am glad that you enjoyed your stay. We look forward to host you again in the future.
Rating

Diet Coke Explosion!

24/03/2019 Sonja B, san francisco, United States

My Diet Coke was too close to the freezer and it froze. When i opened it, the plastic bottle exploded all over the bathroom sink area. It was everywhere: ceiling, walls, entire mirror. Enter Ana,... more

Owner Response
Best Western-Ex... I, Guest Relations Manager at Best Western Plus Executive Inn, responded to this review
Thank you Sonja for leaving a 5 star review regarding your stay with us at Best Western PLUS Executive Inn. I am glad that you enjoyed your stay and Ana was able to restore everything back to normal in no time! We look forward to host you again in the future.