Best Western Plus Executive Court Inn & Conference Center

I always enjoy staying here. Polite staff, clean rooms, and a great location. We always eat at the Backyard Brewery next door. Great food and you can walk back to the hotel if you drink a few. It’s where I stay every time I’m in Manchester. less

Away from the businesses/malls/ restaurants tucked back from the road. Attractive entrance. Lobby not as spacious as management pictures make it appear due to the large display boards featuring information on Covid and Best Western Membership points. Because of the virus, breakfast is a variety of packaged items, spread out in the serving area; coffee is available. Checked out the pool but did not swim; it was packed with screaming kids and their parents. Front desk employees are polite and accommodating. Room configuration requested was changed to one that is not as open and light. Room was clean and well stocked. Only real concern were some of the quests - especially the couple exiting the elevator leaving what seemed to be a strong odor of marijuana. less

Nice indoor pool and large fitness center. The room was quiet and had a comfortable mattress and pillows. I was well pleased with this hotel pick. Breakfast was grab and go instead of sit down due to the COVID precautions in place. less

We have stayed here in the past and didn't have any issues at all. Well, until our most recent stay. I called to book for our anniversary as I've done in the past. So they have a record of our rooms that we have stayed in. I asked for the king jacuzzi suite and told them it was our anniversary and that last year they told us to let them know when booking so we could be upgraded. He gave us a great price. I even double checked online the rates for the rooms and it looked like everything matched up. So now its check in day, everything is great at front desk she hands us our keys and we proceed to our room, we go in and definitely not the suite! It was just a king bed and jacuzzi for one in corner. We go right back to front desk and they tell us that is what we booked. I explained phone conversation and said I was confused because that is definitely not an upgrade from last year. The woman could see exactly what we booked last year right there, so I would think when the agent booked me he saw what my record. I could be wrong but still. We stayed in the room but ended up leaving at 2am. No sleep! We were on 1st floor. Parties all around us. It was very disappointing. We thought some had been spoken to because noise level dropped but not completely. We had not gotten one ounce of sleep. We should have known to just leave in the first place. less

I had a great stay at the Best Western Plus. It was clean and comfortable with a friendly staff. It had a reliable internet. I was able to complete the necessary work I had to do while I was in the room. less