Best Western Plus Executive Court Inn & Conference Center

We have stayed here in the past and didn't have any issues at all. Well, until our most recent stay. I called to book for our anniversary as I've done in the past. So they have a record of our rooms that we have stayed in. I asked for the king jacuzzi suite and told them it was our anniversary and that last year they told us to let them know when booking so we could be upgraded. He gave us a great price. I even double checked online the rates for the rooms and it looked like everything matched up. So now its check in day, everything is great at front desk she hands us our keys and we proceed to our room, we go in and definitely not the suite! It was just a king bed and jacuzzi for one in corner. We go right back to front desk and they tell us that is what we booked. I explained phone conversation and said I was confused because that is definitely not an upgrade from last year. The woman could see exactly what we booked last year right there, so I would think when the agent booked me he saw what my record. I could be wrong but still. We stayed in the room but ended up leaving at 2am. No sleep! We were on 1st floor. Parties all around us. It was very disappointing. We thought some had been spoken to because noise level dropped but not completely. We had not gotten one ounce of sleep. We should have known to just leave in the first place. less

I had a great stay at the Best Western Plus. It was clean and comfortable with a friendly staff. It had a reliable internet. I was able to complete the necessary work I had to do while I was in the room. less

We drove 4 hours for this stay with my family and the staff didn’t tell us there was going to be a whole dance team staying there also. There were so many kids in the pool my kids couldn’t swim and there were kids running up and down the hallways jumping in the room above mine until midnight it was ridiculous my kids and dogs couldn’t sleep. Breakfast wasn’t very good we booked to stay for 2 days and we drove 4 hours back home after 1 night it was the worst experience I’ve ever had at a hotel less

Hotel staff were very organized and went out of their way to be helpful. Room was clean and spacious. Plenty of parking and a nice restaurant next door with lits of microbrews and a large varied menu. Very pleasant place to stay. less

super clean rooms, super breakfast, you can walk to dinner at the "Back Yard Brewery" and 5 min's to large mall, just a very good Best Western, and we only stay at B/W because were always satisfied. we tell any one who travels to try B/W, they will be pleased. less