Best Western Plus Executive Court Inn & Conference Center

super clean rooms, super breakfast, you can walk to dinner at the "Back Yard Brewery" and 5 min's to large mall, just a very good Best Western, and we only stay at B/W because were always satisfied. we tell any one who travels to try B/W, they will be pleased. less

Place had very outdated rooms. Pool water looked stagnant and dirty. The room walls must have been paper thin because we heard screaming all night long. Even after I call the main lobby it stopped for about 15 minutes and then started up again. I felt very unsafe. I also asked my room to be turned over the next day while we were out and it was not done when we returned a few hours later. Breakfast was fine but anyone from outside seemed to have been coming and going that were not guest and again felt unsafe. Would not recommend this place other then the convenient restaurant across the parking lot. less

Very clean hotel with pool & hot tub facilities, a fitness room, game room, free breakfast bar & Backyard Brewery next door for a fun evening. We planned a "date" night to see Jeff Dunham @ SNHU arena & used this facility to stay overnight. Highly recommend & would definitely return! less

I recently booked a hotel for a prospective Saint Anselm College student's mother on a visit to campus. I did this as a favor because she was getting on a flight and was not familiar with the area. The online rate was $79 plus the taxes and fees but I had to pay for it upfront for that rate. Knowing I am not able to do that with the school credit card I called the hotel and asked them if they could reserve it for her at that rate. They said they could not do that for me. At that point I said are you sure? They said if I booked it online and then called them back they could switch over the credit card and my card would not be charged. Well luckily for the student's mother she was not charged but my credit card was charged. The hotel apologized to me and offered nothing but, "Yes that person who told you that was wrong." "He should never have told you that information." The admission of wrong doing does not do my any good, I got stuck with the bill and because of that I am in trouble with my work. I will not be fired or anything but I will have to explain the situation to my immediate boss and then they will have to explain it to the bigger boss of the college. I would guess the school will then place the Best Western of Manchester on the "Do Not Use" vendor list. When I told the lady at the hotel this she hung up on me and said have a nice day. It still amazes me how businesses that do over a million dollars a year in revenue will still screw people over when they make a mistake. I hope they are happy that they got our school's $79 because they have lost a lot more than that in future revenue. Trip typeBusiness less

First room I was given had a giant bug in it. Got another room no bugs but smelled odd like it wasn’t lived in or stuffy the tv unplugged and room coffee maker dirty. Around new year the cleaning staff limited the amount of housekeeping they did. Only making your bed at most on some days. Second time staying here I was given a nonsmoking room but previous guests were heavy smokers. Unfortunately the $250 fine for smoking did not deter them from smoking. Hotel was at capacity so they were unable to give me a new room. I was given an odor neutralizer 3x and the room still gave me a headache. I get to finish off my night with a Shower that doesn’t drain. Pros- breakfast is good. There is always coffee, flavored water, and cookies. Staff is friendly Cons- a little outdated and multiple bad experiences with rooms. less