Best Western Plus Excelsior Chamonix Hotel Spa

251 Chemin Saint Roch, Chamonix Mont Blanc, 74400, France
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Best Western Plus Excelsior Chamonix Hotel Spa

With its early 20th century architecture, the Best Western Plus Excelsior Chamonix Hotel Spa is just over 1.6 kilometers from the La Flegere ski slopes. It offers an outdoor swimming pool and panoramic views of the Mont Blanc mountain range.

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Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Excelsior Chamonix Hotel Spa

Traveller Overview:
4.0 Rating: 745 reviews
Excellent 41%
Very Good 35%
Average 13%
Poor 5%
Terrible 4%
Rating

KikietFrank, wrote review 16/03/2020

Significantly downhill

We have been to this hotel numerous times in the past and had no complaints, last season the staff and the cleanliness were good. Sadly our last two stays have been incredibly disappointing. Unfortuna... more

Rating

Camcorder, wrote review 17/02/2020

The staff are not friendly or accommodating.

We arrived at 1pm and were told that our room’s would not be available until 4pm and we should come back. When we came back at the required time (busy check in time) they only had one member of staff ... more

Rating

269lindsayn, wrote review 17/02/2020

Skiing trip

This hotel is very well located, approximately 10 minutes bus ride from chamonix centre. Bus stop and train station within a few minutes walk (a little more difficult in ski boots however). We arrived... more

Owner Response
ReceptionExcelsior, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & Spa, responded to this review
Dear 269Lindsayn, Thank you to take time to leave a comment, we are glad you are satisfied, For the water, we give to our guest only one bottle of water to reduce plastic, more, tap water is drinkable the water bottle can be filled every day. We are glad you enjoy the breakfast and spa, and we take note of your comments to improve our service. We hope to see you again very soon ! We will be delighted to welcome you again! Thank you 269Lindsayn, Best regards, Clara
Rating

Teddytouma, wrote review 14/02/2020

Cosy stay

We spend 3 nights at the hotel. We were very pleased by the staff attention as well as the general atmosphere of the hotel. The hotel is outside of Chamonix city center but is well connected to major ... more

Owner Response
ReceptionExcelsior, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & Spa, responded to this review
Dear Teddytouma, Thank you for your nice comment, we are glad you are satisfied. We hope to see you next time in Chamonix at the the hotel. Best regards, Clara
Rating

superser, wrote review 27/01/2020

As we expected..

We found a great deal for this hotel, the location is great with access up and down the valley. As described the bus stop is at the end of the road less than 100mtrs away. Our only disappointment was... more

Owner Response
ReceptionExcelsior, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & Spa, responded to this review
Dear Superser, Thank you for your comments, we are glad you enjoy your stay, About the restaurant the food was home made, that explain why the menu it's not to big. We hope to see you next time in Chamonix ! Best regards, Clara