Best Western Plus Excelsior Chamonix Hotel Spa

251 Chemin Saint Roch, Chamonix Mont Blanc, 74400, France
based on 731 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.
rating TBC

Best Western Plus Excelsior Chamonix Hotel Spa

With its early 20th century architecture, the Best Western Plus Excelsior Chamonix Hotel Spa is just over 1.6 kilometers from the La Flegere ski slopes. It offers an outdoor swimming pool and panoramic views of the Mont Blanc mountain range.

show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Excelsior Chamonix Hotel Spa

Traveller Overview:
4.0 Rating: 731 reviews
Excellent 41%
Very Good 35%
Average 12%
Poor 5%
Terrible 3%
Rating

GoGoIFly, wrote review 24/01/2020

This hotel took my £500 and never provide any service!!!

This hotel was well informed in advanced that I can no longer make it to Chamonix, I made the request to cancel my booking less than 24 hours after I reserved a room, and Julie in reception said my bo... more

Rating

ainabarcelofornt, wrote review 14/01/2020

Horrible experience - not worth the money - stay away

We stayed at the Beat Western Chamonix the days before NYE this year and the places is just and absolute shambles. The staff has no idea what’s going on most of the time and are completely disorganize... more

Owner Response
ReceptionExcelsior, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & Spa, responded to this review
Dear Ainabarcelofornt, We are sorry to read your comment, Indeed there was an error on your ski pass which was resolved during your stay, all rooms are cleaned every day, the wifi works well but the network is very low because we are in the mountains, and also the spa is cleaned every day. For the menu of the New Year we are aware that there have been misunderstandings but we apologized and offered drinks. We take note of your comments, Our team always does what is necessary to best satisfy our customers. Cordialy, Clara
Rating

Andrew D, wrote review 01/01/2020

Very nice hotel.

Stayed 3 nights over New Years Eve. Was a very good hotel, breakfast was good, didnt eat at the restaurant, good bed good shower nice bathroom, good views. There is a skiset hire shop at the hotel whi... more

Owner Response
ReceptionExcelsior, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & Spa, responded to this review
Dear Andrew D, Thank you for your awesome comment, we are delighted that you enjoyed everything in our Hotel Excelsior, We hope to see you soon in our hotel. Best regards, Clara
Rating

Alisonontour, wrote review 01/01/2020

Nice hotel but various service issues

We stayed here for a few days over New Year . Party of 8 . It was a pleasant hotel, rooms comfy . Too far away from slopes for skiing . Involved lots of taxi rides or bus journeys . If you are going o... more

Owner Response
ReceptionExcelsior, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & Spa, responded to this review
Dear Alisonontour, Thank you to leave a comment, The New Year is the busiest time in Chamonix, so taxi and bus are verry busy. We are sorry if the reception staff did not satisfy you, we relay information to improve our services. We hope to see you again soon so that you keep a good memory of us. Best regards, Clara
Rating

alessandrague, wrote review 01/11/2019

Perfect

The most beautiful, comfortable and welcoming hotel situated just outside Chamonix. The views are beautiful, it is so peaceful and relaxing. I visited during the quiet season, transport to and from Ch... more

Owner Response
ReceptionExcelsior, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & Spa, responded to this review
Dear Alessandrague, We thank you for your comment, we are very happy to know that you enjoyed your stay ! We hope to see you again in our Hotel. Sincerely, Clara