Best Western Plus Emerald Isle Hotel

2306 Beacon Avenue, Sidney, British Columbia, V8L 1X2, Canada
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Best Western Plus Emerald Isle Hotel

The Best Western Plus Emerald Isle Hotel is located on the south end of beautiful Vancouver Island on the far west coast of Canada! Take a relaxing ferry ride from Vancouver, B.C. or Anacortes, Washington and youll be in Sidney-by-the-Sea in just an show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Emerald Isle Hotel

Traveller Overview:
4.0 Rating: 493 reviews
Excellent 45%
Very Good 36%
Average 14%
Poor 2%
Terrible 1%
Rating

harleydon13, wrote review 11/03/2020

Comfy

My wife and I stayed here a couple nights ago. Attempted an early check in but room was not ready. As Sidney is a beautiful town it was easy to kill a couple of hours. Everything is close. We had a ki... more

Owner Response
CatherineAudet, General Manager at Best Western Plus Emerald Isle Hotel, responded to this review
Dear harleydon13, thank you for taking the time to write this lovely review; we are absolutely thrilled you selected the Best Western Plus Emerald Isle for your west coast getaway! Conveniently located in the heart of Sidney-by-the-Sea, our beautiful property aims to please with professional, friendly staff and contemporary rooms close to Victoria International Airport and Ferry terminals. We sincerely appreciate your comments about the breakfast at our on-site Smitty's Restaurant; we also offer other alternatives such as Grab n Go, as well as a Breakfast Package. Feel free to connect with me directly when booking your next stay with us to review the best option for you. We hope to have the privilege to welcome you again very soon! Best Regards, Catherine Audet General Manager Best Western Plus Emerald Isle & Smitty's Family Restaurant
Rating

gulfcoastbreezes, wrote review 08/03/2020

Nice hotel, conveniently located near airport

Very clean rooms, the staff helped with suggestions for parking, restaurants and places to visit. I appreciated the hot tea in the lobby. Very close to the airport which made it convenient. I recomm... more

Owner Response
CatherineAudet, General Manager at Best Western Plus Emerald Isle Hotel, responded to this review
Dear gulfcoastbreezes, We are absolutely delighted you enjoyed your getaway at the Best Western Plus Emerald Isle, located in charming and conveniently located Sidney-by-the-Sea. We sincerely appreciate you taking the time to share your lovely feedback; I am very pleased to that our team made your stay both pleasant and comfortable. We look forward to welcome you again very soon, on your next west coast getaway. Best Regards, Catherine Audet General Manager Best Western Plus Emerald Isle & Smitty's Family Restaurant
Rating

cfol123, wrote review 05/03/2020

Great hotel

My 4 night stay was exceptional!! All staff were friendly and helpful at all times. The room was clean and well kept. Parking was good and central location. A breakfast bar would have been my only... more

Owner Response
CatherineAudet, General Manager at Best Western Plus Emerald Isle Hotel, responded to this review
Dear cfol123, thank you for taking the time to write such a lovely review; we are delighted you enjoyed your stay at the Best Western Plus Emerald Isle. We certainly appreciate your kind words and critical feedback; will be sure to share them with our dedicated team as they take great pride in providing superior service to our valued guests. We hope to have the pleasure to be your hosts again very soon, for your next visit to charming Sidney-by-the- Sea. Kind Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
Rating

sweetmama2016, wrote review 18/01/2020

Snowed In

We traveled as a family of adults (and dog) to meet a flight to pick up our new puppy. The weather conditions worsened and we stayed a second night. All of the staff were professional, polite, friendl... more

Owner Response
BW Plus Emerald... M, General Manager at Best Western Plus Emerald Isle Hotel, responded to this review
Dear sweetmama2016, thank you for your wonderful words, and for taking the time to write about your experience at the Best Western Plus Emerald Isle. We are delighted you enjoyed our comfortable pet friendly accommodation with your treasured pet, and are proud to be a part of this very special moment! I will be sure to share your lovely comments with our dedicated team; they take great pride in providing superior service to our valued guests. We are looking forward to be your host again very soon, in charming Sidney-by-the-Sea! Kind Regards, Catherine Audet General Manager Best Western Plus Emerald Isle
Rating

wesjonat, wrote review 11/01/2020

Needed an emergency airport connection stop

Only disappointments were no early breakfast grab bags available and no free airport shuttle. Taxi connection was offered as well as a daily charge for leaving our vehicle parked at the motel. A paek ... more

Owner Response
BW Plus Emerald... M, General Manager at Best Western Plus Emerald Isle Hotel, responded to this review
Dear wesjonat, thank you kindly for taking the time to write about your stay at our beautiful property. Please accept our sincere apologies about the Grab n Go, which we usually offer daily until 6:30am. We sincerely appreciate your suggestion of a room rate for the park & fly; we do have discounted long term parking rates for our in-house guests, and strongly recommend booking at your earliest convenience as spaces are limited. Thank you for your wonderful feedback. We hope to have the privilege to welcome you again very soon. Best Regards, Catherine Audet General Manager Best Western Plus Emerald Isle