Best Western Plus Emerald Inn & Suites

Great experience, the staff and the facilities were fantastic only to be surpassed by the incredible complimentary breakfast, complete with: Eggs,bacon, two types of sausage,biscuits & gravy, pancakes,french toast, pastries, hot & cold cereals,toast & muffins,grits, juices & fruits of all kinds and great coffee that was served 24/7 and even in the room which in our case was a suite that included a jacuzzi in the bedroom and in the bath, an enormous shower that could easily hold a half dozen people. It included two shower heads which was a real treat. Did we have a good experience ?---YES Would we recommend it?---YES Would we come back?--- You better believe it!!! less

I have stayed at this Best Western 2 or 3 times and it is always a positive experience. The rooms and common areas are always clean and tidy. It has the best and most complete fitness rooms I have seen at a hotel of this level. The breakfast is always diverse and delicious. The breakfast manager, Estela, goes above and beyond, clearing plates when you're done, making sure guests have everything they need, and generally being very friendly. less

The entire hotel was immaculate, Estelle in the breakfast room in the mornings was also fantastic, social, personable, a breath of fresh air. The exercise room was about the most complete that we’ve ever seen in a hotel, and we look for this while traveling, as we always exercise.... less

With all the choices for hotels in Garden City, Kansas we were blessed with making the right choice. Words are not sufficient to share what a place this is. We travel cross country a lot and this is by far one of the best places we have ever stayed in. The reviews on Travelocity were 4.8 out of 5 for this “new” hotel. And believe me, it looks brand new so we can understand why guests write that in their reviews. So we were surprised when we found out it was 5 years old. The staff is amazing. Our welcome at the front desk was warm and genuine. We so wish we could remember her name, she is a new grandma of a 4 month little girl! The room was spacious, immaculate and beautifully appointed. The gym was quite large for a hotel with everything you could want. Breakfast was amazing with a large assortment of hot and cold selections. Tuesday is omelets cooked to order by Estelle. She runs the breakfast bar and is personality plus. Warm and welcoming, she made our day! She even makes homemade salsa for the eggs, so delicious we encouraged her to bottle it, truly! She has been there since the hotel opened, what does that tell you? We were fortunate to meet her boss as we left today. He feels lucky to have great staff, well we know it starts at the top, right! Our only disappointment is we were only staying one night! Thank you Estelle for making an overnight stay memorable in the very best way! We will see you again! Do yourself a favor, make this your home away from home. less

This is my favorite Best Western Hotel. And, I stayed at probably 15 different ones this year alone. Great decor and service. Pool and hot tub best I've seen. Breakfast served up by Estella is out of this world. See attached photo for the breakfast menu the morning I ate there recently. less