With all the choices for hotels in Garden City, Kansas we were blessed with making the right choice. Words are not sufficient to share what a place this is. We travel cross country a lot and this is... more
With all the choices for hotels in Garden City, Kansas we were blessed with making the right choice. Words are not sufficient to share what a place this is. We travel cross country a lot and this is by far one of the best places we have ever stayed in. The reviews on Travelocity were 4.8 out of 5 for this “new” hotel. And believe me, it looks brand new so we can understand why guests write that in their reviews. So we were surprised when we found out it was 5 years old. The staff is amazing. Our welcome at the front desk was warm and genuine. We so wish we could remember her name, she is a new grandma of a 4 month little girl! The room was spacious, immaculate and beautifully appointed. The gym was quite large for a hotel with everything you could want. Breakfast was amazing with a large assortment of hot and cold selections. Tuesday is omelets cooked to order by Estelle. She runs the breakfast bar and is personality plus. Warm and welcoming, she made our day! She even makes homemade salsa for the eggs, so delicious we encouraged her to bottle it, truly! She has been there since the hotel opened, what does that tell you? We were fortunate to meet her boss as we left today. He feels lucky to have great staff, well we know it starts at the top, right! Our only disappointment is we were only staying one night! Thank you Estelle for making an overnight stay memorable in the very best way! We will see you again! Do yourself a favor, make this your home away from home. less
Mark G, Front Office Manager at Best Western Plus Emerald Inn & Suites, responded to this review
What a excellent review to read for this hotel! The staff cannot thank you enough for sharing your feedback, and we are truly glad that you stayed with us. We hope that you come back in the near future, and get to enjoy all of our amenities. We appreciate your business and thank you for staying with people who care here at Best Western!