DEFINITELY NOT A 4 STAR HOTEL.
17/01/2018 Dominique B, Brussels, Belgium
The first incredible thing that struck me was when I was requested to leave a 50€ cash guarantee by the receptionnist. Although she had my credit card details, she insisted on this procedure. Her coll... more
The first incredible thing that struck me was when I was requested to leave a 50€ cash guarantee by the receptionnist. Although she had my credit card details, she insisted on this procedure. Her colleague, the next day on checkout, could not believe this story and I had to show a receipt I fortunately had insisted to be given the day before in exchange of my 50€ note, to get them back. This is just not acceptable!
Second was the size of the lift which is certainly the tiniest I have ever seen. You have to choose either to fit two (medium size) people without luggage or one with.
Then we found out that our room (too small for a 4 star hotel) had a window opening on a blind wall two meters away as well as to a massive scaffolding that was obviously home to several families of pigeons.
And finally the breakfast room! Be prepared for a breakfast room smaller than a bedroom, capable of receiving 8 people only when the hotel with 26 rooms can potentially host 52 of them. The buffet is not of the level of a 4 star and you want to leave this room as quickly as possible (which makes room for the people waiting, obviously).
The sole quality of this hotel is its fantastic location. Period. less