Best Western Plus Elomaz Hotel

Plot 22 A/B-27 Core Area, DBS Road, GRA, Asaba, 00000, Nigeria
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Best Western Plus Elomaz Hotel

The Best Western Plus Elomaz Hotel in Asaba, Nigeria has 86 elegantly furnished and air conditioned Executive Double and Executive Double Plus rooms which feature the latest in technology and amenities. This includes, a security card controlled guest show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Plus Elomaz Hotel

Traveller Overview:
4.0 Rating: 53 reviews
Excellent 41%
Very Good 33%
Average 13%
Poor 5%
Terrible 5%
Rating

kelechiubah1, wrote review 18/01/2020

Not a good experience

The hotel is run down and needs serious renovation and maintenance. The corridor that leads to the room stink of damp also with the room. Room service was extremely poor, the mosquitoes were overwhelm... more

Rating

bellocollins2000, wrote review 16/01/2020

Wonderful Stay

Very wonderful place to stay........... Always coming back to this property. From the speed of check in to the exquisite rooms to the wonderful meals, Best Western Plus Elomaz Hotel ,Asaba remains my ... more

Rating

I2141YOdianed, wrote review 03/12/2019

management overcharges for bill does not give an itemized receipt of your charges booked to your room

I stayed at the Elmoraz from November 26, 2019 through December 1, 2019 . I broke the TV the hotel management wanted to charge me $2,000 US dollars for a TV that was only $250. On top of that my char... more

Owner Response
gailh1657, General Manager at Best Western Plus Elomaz Hotel, responded to this review
Good afternoon Madam. Hope you are well.Thank you for chdoosing to stay at Best Western Plus Elomaz hotel. With regards to your bill, as at the time we wanted to print it for you, our printer was giving us problems. Your brother in law said you needed to go to the airport but that he will collect it later during the day, which he did. You can check all your charges with him as he has your bill and all your receipts. Should you still have an issue with it after checking it, please feel free to contact me personally at dgm@bestwesternelomazhotel.com It is very unfortunate that you mention we wanted to charge you $2,000 for the TV. You broke our 55inch LG TV in your room during your altercation and we told you that the price to replace it is $1,000 at the LG retailer. We also gave you the option of going to buy it personally and bringing it to us that same day as the room was already booked by another guest. Having said that, we still allowed you to check out in order to not miss your flight without any replacement TV or money, but arranged with your family to bring the replacement Tv later. We also try to cater for a variety of guest, hence we have a chinese, continental and african menu. I sincerely aplogize if the items you requested was not available. I will look into this matter with the kitchen to prevent this matter from occurring again. The behavior of the securities are definitely completely unacceptable. I will definitely deal with the matter accordingly. Once again, we sincerely aplogise for not meeting/exceeding your expectations.
Rating

Bhug12, wrote review 23/11/2019

Stay at Elomaz Asaba

It was a beautiful time as usual at the Best Western Plus Elomaz Hotels Asaba. Relatively the best of the Best Western brands in Nigeria. Environment safe and neat. Bed comfortable, large space and ba... more

Rating

ichukwu, wrote review 10/10/2019

Great breakfast, excellent room and friendly staff

Excellent facilities and services. The rooms and reservations were okay. The breakfast was complementary and with lots of choice both local and continental. The gym need refurbishment .The pool is goo... more