D I R T Y !!!!!!!!!!
01/06/2018 janetcE5094QH, Northfield
went to North Carolina for a visit and was surprised to see how dirty our room was. The floors were not swept, the closet mirrors had hand and finger prints on them , the bathroom mirror had water ... more
went to North Carolina for a visit and was surprised to see how dirty our room was. The floors were not swept, the closet mirrors had hand and finger prints on them , the bathroom mirror had water spots on it AND I found a pubic hair in our sink!!!! Of course we complained and left for a few hours so they could clean it but when we returned, they still hadn't vacuumed the floors. It was disgusting. So again we complained and this time we left a small piece of paper on the floor to see if they would vacuum and we went out to dinner, when we came back the room STILL hadn't been cleaned and we complained AGAIN and said we were leaving. The manager came down and was NOT very pleasant. The girl who cleaned it was also very snotty and I told the manager this, to no avail. I will NEVER stay here again and will NOT recommend this place to anyone. DON'T STAY HERE!!!!!!!! less
HotelResponse_2017, Guest Relations Manager at Best Western Plus Elizabeth City Inn & Suites, responded to this review
I am deeply sorry to hear that your experience last October at our hotel was such a negative one. We have since changed our General Manager, but I apologize for the fact that you had such a negative experience with her and with our housekeeping team. I'm sorry for all of the discomforts and inconveniences that you faced while you were our guest, and I hope you'll feel free to reach out to me at (252) 331-7751 if you'd like to discuss your remarks in any further detail. We'd certainly love to have another opportunity to work to earn your loyalty in the future, as well.
Guest Service Manager