05/11/2019 Ssing292, Chesapeake, United States
I've stayed at this hotel before when it was the Microtel, but it has changed its name a couple of times, but it is the same hotel. The price went up to $205 because it was homecoming weekend, and the... more
I've stayed at this hotel before when it was the Microtel, but it has changed its name a couple of times, but it is the same hotel. The price went up to $205 because it was homecoming weekend, and they don't offer anything extra because it is homecoming weekend. They should probably ask you when you check in about room service because no one wants to be woke up at 8:00 am. less
HotelResponse_2019, General Manager at Best Western Plus Elizabeth City Inn & Suites, responded to this review
Thank you for reaching out to us via this online review following your recent visit to our hotel. We appreciate that you've chosen stay here several times and hope that you had a good overall experience at this year's homecoming festivities. I also hope your general visit to our hotel was satisfactory, though I am sorry to hear that you were not pleased with the value you received from our property based on the price that you paid to stay here during a weekend of peak demand for this area. I apologize, as well, for the fact that your stay was disturbed by our housekeeping team looking to service your guest room. I will speak with our staff about all of your remarks and hope you'll inquire about our "Do Not Disturb" program during your next stay here. It would be our team's pleasure to welcome you back. We'll do everything we can do ensure all of your further visits are worthy of a full 5-star rating.