Best Western Plus Edgewater Hotel

Reception: Warm, welcoming, friendly and extremely informative. Room / facilities: Room 109 has 2 double bed, in tub shower, desk and chair, flat screen TV, iron and board. Very comfortable bed. Wifi: Password required, fast and complementary. Breakfast: Eggs, bacon, sausages, pancakes, waffles, toast, hard boiled eggs, pastries, yoghurt, cereals, whole fruit, biscuits, tea and coffee. Conclusion: Great hotel, close to the lake, fantastic staff, and comfortable beds. Location / Nearby: A 30 second walk to the bay and 2 minutes to old town center. less

When we arrived the room was extremely hot! The air conditioner barely worked and had to be turned off halfway through the night after it starting spitting water all over us. The shower was barely lukewarm. The staff was friendly but the hotel had too many issues! less

Great location with shops and cafes very close by. The rooms are clean, quite spacious and offer a good view. Breakfast was basic, the dining area can get a little too crowded. Hotel staff was very friendly. less

Maybe my expectations were too high, but this hotel is not at "edgewater", but across the street and parking lot from the water. There is a water view, between the trees, however. The balconies, which the more expensive rooms advertised, were about 2 feet deep, and 4 feet long, not large enough to fit a chair (not that there was a chair available in the room). I envisioned sitting on the balcony, overlooking the water at a hotel that had "Edgewater" in its title. Instead, we were standing, overlooking a street (with a parking lot and water in the background), but not for very long. Upon check-in, I was told there were no rooms available on the top floor. I know this request is never guaranteed, but I had made the reservation in February for an August date, and we all know that management can look at the requests when assigning rooms. This objection isn't legitimate, but it was aggravating. I will say that we didn't hear the people above us. The rooms--the good--good water pressure, good bathroom counter, large room,small sofa for seating. The bad--unsecured network, tiny bathroom, phone not working (easier to walk next door to talk with travel mates than to go to front desk). The breakfast--average, not bad. Maybe I should have had lower expections. less

The Edgewater hotel is in downtown Seward. A downtown with the feeling of the 90's TV Show Northern Exposure. When you arrive in the hotel you are greeted with freshly homemade chocolate chip cookies. The staff is very helpful and friendly. The rooms are clean and an acceptable size. Be careful though, they do have interior rooms with no windows. Not sure how others feel, but I don't like the idea of that. The hotel is a mile from where the boat tours depart from, but I prefer the downtown feel. The area where the boats are feels a little too touristy. Downtown you can walk the shops, stop in the local pubs and restaurants with AK character and walk the park along the water. less