Best Western Plus Edgewater Hotel

We stayed at this hotel during our visit to Seward in August 2019. It was centrally located in the town and the staff and accommodations were excellent. Everything is within walking distance and there is a lot of history in Seward. Definitely recommend less

Hotel is located near the train station, rental companies to go out on the water and see the kenai fjords, sea life museum, great restaurants and bars, food was great. The halibut cubes where cooked at the bar was my favorite. The 7 layer chocolate cake tasted pretty good. less

Stayed at this hotel for 3 nights and kept thinking to myself- next time, go to a different hotel. Parking: none. There are a few parking spots around the hotel, but you need to get there early to keep one. Not only that- when I arrived I parked on one side of the hotel and in the morning the parking spots on that side were changed to paid spots. Luckily I got out of there on time. Noise: The hotel floors face the main hall, which is open all the way to the roof. Meaning- echo. Constant noise from people checking in/out and groups sitting in the lobby. Not to mention, very thin doors because you can hear anyone passing in the hall outside your room (in addition to the lobby). Also, not only is the A/C in the room noisy, so is the fridge. Luckily I didn't need it and I plugged it out, but again- very noisy. Hot: Not only was the A/C not working well, it was extremely noisy. When I asked if there's a fan I could get it took the staff around 20 minutes to tell me "The last one was just taken, try tomorrow". I would've opened the windows for the fresh air of Alaska, but I was in a room facing the main street- noise from outside (even with the windows closed). Breakfast: Good. Like all Best Western breakfasts. Laundry: There's a rather large coin-operated laundry room in the hotel. I cannot explain how hot it was in that room. I awkwardly waited outside of the room on a chair next to the vending machine. less

Offered clean room and breakfast Usual chk in Friendly staff Poor parking at entrance to drop carry luggage Short distance walk to fishing charters Friendly helpful staff Not offer any activities at hotel Restaurants close by less

First impressions are lasting, right? Well I tried to check in early but I caught the tail end of a rant by a desk staff having a rough morning. I guess there was some kind of issue with another customer and the employee was 'pretty much done with the customer service business'. The other clerk with him looked a bit embarrassed and told me it was too early and the rooms were not available and offered to store my luggage. I really didn't have much as I travel light. I can wait as I have other business I can take care of. I came back at about 3 pm....well the room was still not ready. Not much I can do but wait at the lobby and work my laptop as the WIFI was strong. Room. Around 400 pm I was checked in and in my room. But the room felt too cold. I guessed the housekeeper turned down the temperature while working the room. I found another house staff and showed me how to adjust the temperature. The room had a 'split' style AC. A remote control thermostat was on the counter,. I had a two queen room. It was a bit tight with the 2 beds. The room was a bit dated. No USB power plugs. The room had no windows that opened to the outside. The window opened to the lobby 'courtyard'. There was also a balcony that also had the same lobby view. Lobby. Had an open design and was well lit and large. There were plenty of comfortable seats. Nice touch here: an iced tea dispenser and an infusion water to quench your thirst. Location. It was at the far end of town away from the cruise ship pier. I guess the town had 2 centers: one closer to the cruise ship terminal convenient to cruise passengers. The 2nd center is where the hotel was. Plenty of restaurants in this area also. There was a park next to the water where I saw a couple walking their dog. Parking. Street parking and I was able to get one right in front of the hotel midday. I'm not sure if there was an actual lot owned by the hotel. After dinner I also ended up on street parking which was easy to find. Breakfast. It was full and hot breakfast. One of the beverage had a leaking spout (?) so the attendants placed a container on the floor to catch the drops. In all fairness, it was a good hotel. Perhaps one employee was just having a bad day. The morning desk lady was actually pretty good. May be the room was late getting ready as it was also the end of the season. I heard the hotel was closing on 19 Sep for the season and will be doing a remodel. less