I stayed here about 2 weeks ago and just recently. I initially left one review which is the first paragraph following this paragraph and then added to that review for the second stay upon finding something waiting for me in the room during the second stay.
I stayed here this past weekend. I felt so at home and comfortable with the atmosphere that I lay on my bed, staring up at the ceiling thinking happy thoughts of my wife and 4 cats back home in Dayton Ohio. Rather than feeling homesick and crying myself to sleep as I do in other hotels, I called my wife and told her how happy I felt there, thinking of her, Smokie, Dewey, Saffron and Oliver. My wife had the speaker phone on and the cats were meowing at me, beckoning my return to pet them, play with them and give catnip and treats. We were one big happy family even though we were miles apart. Thank you Best Western for comforting my soul and heart.
UPDATE 1 WEEK LATER!!!!!
I stayed here last week which prompted me to leave the above review. As I got into the room, I’m checking to make sure the air conditioner is working good (I always check that first) I then noticed that there was a gift bag of which I initially thought the previous occupant left something behind. Then I noticed the gift bag had my 4 cats names on it. There was a card laying next to the bag with a stuffed cat animal sitting next to it. I was not expecting something of this nature! I was absolutely speechless, pleasantly bewildered. I headed back down to the front desk to inquire about who had done this. I was told that everyone had come up with the idea. I am so grateful for the kind gesture.
Included are pictures of the gift bag and contents. This is, to my memory one of the best experiences I have had staying at a hotel working for ABF Freight these past 6 years. I can’t wait for my wife to see this review. After posting the first part, the top paragraph, I said to my wife; “Honey, you gotta see the review I left for the Best Western Plus I stayed at in Syracuse.” less
Aubrey Barone, General Manager at Best Western Plus East Syracuse Inn, responded to this review
Thank you so much for your review! We love having you stay with us and are glad we can provide comfort while you have to be away from home and your kitties!