Best Western Plus Eagleridge Inn & Suites

I stayed there one night and had great service and will stay again. Right off the freeway and several places to eat close. I walked to cracker barrel really close. The room was nice and clean. Seemed to have a lot of parking and easy to get to. less

While traveling with our dog between South Dakota and New Mexico, we always stay at this hotel. The rooms are clean and the service is wonderful. We enjoy the variety of items available for breakfast. With the restrictions around Covid-19, the staff does a great job of making us feel safe. less

Update: I started with a 2-star review, but then the manager of the hotel, Floyd Valdez, threatened me with a libel suit if I gave the hotel a negative review, so I need to lower it to 1 star. Not only did they put me in a bug-infested room, but they threatened me if I wrote a review about it. I strongly recommend staying away!! --------------------- Original review: The accommodations would have been fine if not for the bugs that covered me in about a dozen dime-size red welts. It is a week later, and I am still itchy all over. The room was clearly infested with gnats, which were annoying but basically harmless. The bites had to come from something else (bedbugs, spiders, fleas,...?), but the hotel insists that isn't possible because the room was free of anything but the gnats. The hotel declined to do anything for my inconvenience and discomfort except credit me with some loyalty points. Since I don't travel much, they would have been useless to me. They said that, since I booked the room through Travelocity, I already had a discounted rate and there was nothing else they could do. less

We usually enjoy Hampton Inns but we decided to try Best Western. Oh how I still regret this decision. I don’t like leaving bad reviews but this was the most disgusting room we have ever encountered. I pulled the sofa bed out and the mattress had dried blood stains and crumbs in it. Then when I folded the couch back up I noticed more blood stains on the couch cushions (which my children just sat on). My husband went down to the front desk and showed them the pictures to which the lady said “it may be chocolate stains”. My husband has been a firefighter/paramedic for 14 years but even someone with no medical experience can identify dried blood. Then she told us it could have been from a domestic dispute a few days ago and told us how bad the housekeeper was. This was so concerning on so many levels. The fact that a housekeeper thought it ok to leave blood stains is appalling especially during COVID. So this leads me to believe that their cleaning procedures are definitely not up to standard. Also the indifferent attitude towards the ordeal was infuriating. This hotel should be utterly embarrassed. The only reason we didn’t pack up was because it was 10 at night and little kids were exhausted. So they switched our rooms. Nobody apologized for it nor offered to comp our stay in anyway. There are much better hotels nearby. I strongly suggest staying away from this place. less

I loved my long stay with my husband. My nephew and son's loved having a pool... Angel is a hardworking lady... helpful, cheerful, polite and always happy! Nate was fantastic in explaining my bill and great multi tasking skills... I will definitely be staying here again and recommend this clean and cozy hotel room any and every one I know less