Best Western Plus Durham Hotel & Conference Centre

559 Bloor Street W, Oshawa, Ontario, L1J 5Y6, Canada
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Best Western Plus Durham Hotel & Conference Centre

This newly renovated Oshawa, Ontario hotel is minutes away from a variety of attractions including Canadian Tire Motorsport Park, Iroquois Park Sports Centre, the Legends Centre and Lakeview Park.

Enjoy clean, spacious accommodations, a cent
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
559 Bloor Street W, Oshawa, Ontario, L1J 5Y6, Canada

Reviews of Best Western Plus Durham Hotel & Conference Centre

Traveller Overview:
3.5 Rating: 425 reviews
Excellent 32%
Very Good 31%
Average 17%
Poor 10%
Terrible 7%
Rating

mbianchi01, wrote review 30/01/2021

Awesome

Great staff. Friendly environment..very clean and organized. Very fast check in and out Adam is an amazing Manager. He always enaure a perfect stay!! Great attention to detail!! I would never stay any... more

Owner Response
Adam Klukowski, General Manager at Best Western Plus Durham Hotel & Conference Centre, responded to this review
That's great to hear Mr. Bianchi. We have enjoyed your visits here, and hope that you keep on visiting our hotel.
Rating

Cassie0881, wrote review 23/12/2020

Happy

I stayed at the hotel from a Friday night to a Tuesday morning. Overall the experience was great. The front desk and reception was clean and the staff were friendly. The room however seemed smaller... more

Owner Response
Adam Klukowski, General Manager at Best Western Plus Durham Hotel & Conference Centre, responded to this review
We would like to thank you for your business, and hope that we get a better score, and meet all of your expectations for a visit to a Best Western, for your next visit.
Rating

mathu401, wrote review 13/12/2020

Everything Excellent

It was amazing experience. Excellent guest service. All staff members were very "friendly and helpful" . The room was spacious and very clean with comfortable bed. The location was great. Overall, it ... more

Owner Response
Adam Klukowski, General Manager at Best Western Plus Durham Hotel & Conference Centre, responded to this review
Thank you Mathieu. We loved having you here this year, and the last ones as well. We hope that you choose our hotel again the next time you have to work in the Oshawa area.
Rating

Kim C, wrote review 05/11/2020

THE BEST OF THE BEST

the room was good and clean.the breaskfast was ok.The beds where comfortable .The only I i didnt like was climbing all the stairs to get in to the front desk .Aiso the price was right and i get points... more

Owner Response
Adam Klukowski, General Manager at Best Western Plus Durham Hotel & Conference Centre, responded to this review
Thank you Kim. We aloway love it when people take the time to let others know how much they enjoyed their time here. We do have an elevator entrance just around the corner of the Conference Hall, and there is a video intercom to call the Front Desk so you can get into the hotel without having to take theFront Stairs.
Rating

owntodayfitness, wrote review 11/07/2020

Worst hotel of my life.

Avoid this hotel. Great staff but, cheap ownership. Shows with everything broken. Had to be switched 3x due to things not working. First room no working A/C and TV remote. Second room computer chair, ... more

Owner Response
Adam Klukowski, General Manager at Best Western Plus Durham Hotel & Conference Centre, responded to this review
We are sorry to see that your stay here did not meet your expectations. The Internet Issue was not an actual issue though. The way most hotel WiFi are set up involves connecting to the network, and then manually entering the password on a seperate password page. Most laptops and tablets have to follow multiple steps to connect to hotel networks (as in public ones, and not private ones) and our actual hotel network is very good. We had it completely upgraded in 2018 to be 10x over the Best Western standards with massive bandwidth, high speeds, and redundant hotel coverage with the routers. We have gone over the policy of turning on every TV in every room with our housekeeprs to ensure that we do not have other occurances like yours, and have tasked our maintenance team to do maintenance on the A/C units throughout the building to improve upon their working efficiency. Finally, we have replaced that computer chair, and I will have the maintenance team work on adjusting the door closer to make sure it doesn't disturb other guests. We did our absolute best to correct any and all issues you brought to us, gave you a large discount to make up for the inconveniences you experienced during your stay, and even gave you a compimentary room upgrade to a King Suite for the remaining 3 nights of your 4 night stay. Once again, we are sorry that our property did not meet your expectations, and I assure you that we are working on improving based upon this, and all other, reviews that we get.