Expensive Stay for this hotel
20/03/2017 melindas194, london, Canada
The hotel is listed as a conference center, only one large room and not other so not sure how it qualifies. Even the breakfast room is so small that if the hotel is busy you would not be able to sit t... more
The hotel is listed as a conference center, only one large room and not other so not sure how it qualifies. Even the breakfast room is so small that if the hotel is busy you would not be able to sit there to eat. If you get it for the 109.00 rate that others were paying this past weekend it is a great property, it was clean and some updating done. If you are paying the 159.00 that I paid then the property does not measure up. Very disappointed with management help on the rate. less
bwoshawa, General Manager at BEST WESTERN PLUS Durham Hotel & Conference Centre, responded to this review
I do apologize if you were not completely satisfied with your stay, mostly due to rates. But as explained before the teams that enjoyed the much larger discount had booked several months in advance and unfortunately this rate was no longer at available at the time your team booked. Although we were still able to offer a discount, I understand you were still not happy. The Hotel does offer two large banquet halls that can accommodate up to 300 people each, these were previously booked and unavailable for your team. I do hope the complimentary hospitality suite that was given to your group for the duration of your stay helped accommodate your needs.