Staff go above and beyond
Wow! This was our first time staying at this hotel and they would absolutely get our business again. We didn't have a reservation in town so when we pulled up to inquire about rates, they went above a... more
Wow! This was our first time staying at this hotel and they would absolutely get our business again. We didn't have a reservation in town so when we pulled up to inquire about rates, they went above and beyond. We were travelling with dogs and their pet-friendly rooms were sold out. The front desk employee, Shawna, offered us a non-pet-friendly room which she made pet-friendly without any additional fees due to a manager's special on offer. Our rate was a great deal and included a hot breakfast from the attached restaurant. Most hotels are only offering bagged breakfasts due to COVID restrictions. In the morning, the restaurant was dealing with a system issue but took our order and it was completed quickly. And it was perhaps the best eggs Benedict I've ever had. The room was clean and comfortable, and although the bathroom sink area was a bit dated it was well maintained. The hotel is located right on the main road but we didn't hear any noise. less
Mike Readman, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Kelsey for your time and comments. We are very pleased to read that you enjoyed your time with us. Our team is working very hard to make stays during this unique time as pleasant as possible. We wish you and yours all the best and hope we will see you again soon.