Perfect place to stay in LA!
07/04/2017 Amber W, Saint Paul, Minnesota, United States
The Dragon Gate Inn far exceeded my expectations. Rarely in my travels with my family do I come across a hotel that shows this level of dedication to service. The staff was so nice, gave wonderful tip... more
The Dragon Gate Inn far exceeded my expectations. Rarely in my travels with my family do I come across a hotel that shows this level of dedication to service. The staff was so nice, gave wonderful tips on places to eat, brought out welcome Disney bags for my kids to keep, checked in numerous times to make sure our stay was going well and were kind and understanding when I spilled waffle mix all over the counter. The room was impeccable and looks like it had been renovated very recently and was current and comfortable. My kids go to bed at 730 so we are very noise sensitive and we really happy the hotel was inset in the block so the rooms were not directly on the street. It was nice and quiet and we were all able to get a wonderful sleep. The breakfast was fabulous as well. They had eggs, bacon, sausages, a veggie hash, made to order pancakes and waffles, fruit, rolls, cereal, oatmeal, many types of coffee and much more. The neighborhood was great, safe and perfect for walking to sites in LA. My only regret is that we spent the beginning of our trip staying at an overpriced, mediocre Hilton and were not able to enjoy this gem longer. less
DGI8888, Manager at BEST WESTERN PLUS Dragon Gate Inn, responded to this review
Thank you for the great review. Our staff loves kids and it was their idea to buy gifts to give away to them.
Our team takes great pride in providing excellent customer service. I will share this compliment with them.
Again, Thank you for the great review and we hope to serve you and your family again in the near future.
Best Western Plus
Dragon Gate Inn