Best Western Plus Dragon Gate Inn

Excellent price for the proximity to downtown LA. Very clean, nice decor, large room, extremely pleasant staff all around. My only complaint was the bed sagged slightly, but not uncomfortably so. Could probably use a replacement in the near future. We will definitely stay again if we're in the area. less

I am a SOLO traveler and I was traveling since march. In USA most of the Hotels ask a deposit at the arrival. Everyday I changed hotel and if I need to hold a deposit on the credit card is just crazy because the bank hold the amount for days or months, on top of that, the credit card has limits as well, so make some payment will be a nightmare for who change everyday hotel. I asked at the Receptionist to take the payment of the room straight away and if they could take the deposit in cash but I was happy because they do not ask for a deposit at all. AMAZING! The Receptionist explained everything about the hotel, check in, check out, elevator and breakfast. The hotel is in Chinatown but it is quiet an clean. They have a private parking for $20 at night with video surveillance. They are very nice. The breakfast is included and is very good. In USA, in a lot of hotels, they do not have Breakfast included at all. Was a surprise. The rooms are big, clean and the bathroom was renovated. The hotel is central, you can walk to all museums and bars. I was supposed to stay one night but I decided to stay 2 nights because was one of the best quality/price/service hotel in Los Angeles area and I felt welcomed. The customer service was amazing, breakfast was amazing, rooms are perfect. I suggest this hotel for Solo travelers but also for couples and family. No suggestions at all for you. Thank you. Remember: The important thing for a client is to be helped and understood, the furnite is a must! less

Negative: Smoking is allowed right outside non-smoking rooms. Smoke enters the non-smoking rooms. Our room was on a very noisy street, even though I asked for a quiet room. Positive: Rooms are very clean and good size. Breakfast staff are very polite and helpful. less

This had a nice big room, open to the outside. Not seen that in a while. No view. Bed are ok but a little firm. Nice desk people. Short walk to a lot of Chinese Restaurant and of course China Town. Nice breakfast. I would stay there again, Union Sta within walking distance. less

Rooms are clean, the front desk receptionists were very friendly and helpful, offered water bottles and cookies everyday. The hotel staff could not provide thin pillows when requested. The breakfast was all cooked in a microwave and the very friendly server confirmed it when asked, anyone could find it quickly from the food texture and after tasting it. The parking is in the basement and a parking attendant guides you to park and take out your car. No pool. The Hotel is located in Chinatown. A good Chinese restaurant, Yang Chow Restaurant, and other Chinese shops are located only a block away. less