SUPER friendly staff. Stayed 4 days
This is the south, and this is the hospitality industry, so I'd expect the folks to be friendly and courteous. These folks are all over the top genuinely nice. Audrey at the front desk, the lady doing the breakfast over the weekend, the young fellow fixing the safe in our room were all just super darned nice.
So, downgraded from a 5-pip rating due to there is no dining within an easy walk - there's a lot on Gray St, about 15 minute walk away. Plus, this section of West Dallas really isn't very attractive.
The specific location is not so great, but the general location is pretty good. It is an easy drive into downtown, and the 41 bus line goes right by as well. It's an easy drive into midtown, Montrose and the Heights.
The room was spacious and comfortable. The bed is soft, as a previous reviewer noted, but I liked it. Really nice plump and fluffy pillows, too. Like pretty much every hotel in the friggin world, the lighting is pathetic.
I'm a light sleeper, and even though our room faced West Dallas, which is busy during the rush hours, I had no need for earplugs. There was a bit of traffic noise, but our top-floor room was surprisingly quiet.
The room has a microwave, frig, Keurig coffee maker, some bottled water and cookies each day. The wifi was pretty good. We didn't tax it heavily, however.
The coffee machine downstairs in the breakfast area runs 24/7..
The breakfast is a notch above most hotels in this class. Quite a few hot choices - several types of eggs, potatoes, French toast, good bacon and sausage, all the starch options and yogurt and fruit.
The pool area is nice and peaceful. The gym is better than nothing. less