My father and I stayed at the Dover Marina Hotel & Spa and had the most wonderful stay. Upon arrival the greeting from staff was professional and the check in process was very accommodating. After being guided to our room - twin room with a seaview - we were presented with the most beautiful sea view from our bedroom window and a selection of teas, coffees and biscuits - which was very welcomed after the long drive!
The bedroom had a large 60 inch smart television which had all apps such as Disney+, Netflix, BBCi Player, YouTube and so you could login to your own account - A great touch!
The shower and bathroom suite was newly renovated and I can honestly say the shower was the best I've ever had. There were essential mini toiletries available, which were replenished when needed, in addition to a touch sensitive Hollywood mirror which gives you the best lighting for doing your make up!
In the room there is a QR code plaque that allows you to request room service - which of course I had to test out - The service was incredibly prompt, with the requested items delivered on a tray in the most professional way.
In the morning there was a variety of a cooked buffet breakfast in addition to cereals, fruits, yoghurts etc and there was an adequate section, catering for all ages and ethnicity.
In addition to the reception, housekeeping and bar staff the spa staff were just as kind, smiley and accommodating... providing an array of treatments and taking the time to explain and educate on the benefits and recommendations.
The location of the hotel is ideal, as you have the beautiful sea views and the benefit of town just a short walk away.
In short, the management team ensured that every aspect of the stay was accommodated to and the poliet, friendly and professional staff made the stay pleasurable. I fully intend to make Dover Marina Hotel & Spa hotel a monthly destination! less
Trevor Bond, Marketing at Best Western Plus Dover Marina Hotel & Spa, responded to this review
Thank you for sharing your review. We're very happy to know that you enjoyed the services.
Your kind words encourage us to do better and strive for perfection. We would be delighted to welcome you again on your next visit.