First things first; no complaints about the polite and helpful staff .
The dilapidated Victorian ruin the company passes as a "high quality boutique hotel" is another story all together tough.
The room we were in, 205, had an inexplicably hot entrance area and bathroom/toilet, possibly hitting up to 30 degrees Celsius.
There was an air conditioner in the main room that eventually managed to lower the temperature there enough to stop everyone from sweating, but it had to be on the entire night, humming, with the command panel illuminating the nearest bed with a strong green glow.
The real fun though were the welded open (!!!) windows in the room. The entire night was one long incessant cacophony of extremely loud cawing from seagulls outside. I don't know if they had a ducking nest on the hotel roof, but it was impossible to sleep.
I managed 1 hour of sleep in the end at about 5 am, but spent the rest of the night wide awake along with my girlfriend.
Let me reiterate: the windows were ***welded open***.
The rest of the hotel, with the exception of the restaurant downstairs, offers a similarly dilapidated image.
What a horrible, horrible experience. The most uncomfortable hotel experience I've had in my life, trying to pass itself as some sort of an exclusive boutique hotel.
It is clearly desperately in need of a refurbishment. less