Rona Blackman with Kay Williams
My sister booked us a spa treat and we stayed for one night. We both had a lovely experience. The reception staff were friendly professional and welcoming. Connor in particular is a real asset to the ... more
My sister booked us a spa treat and we stayed for one night. We both had a lovely experience. The reception staff were friendly professional and welcoming. Connor in particular is a real asset to the team. He shines and is in exactly the right place... front of house . The bar and waiting staff were friendly and efficient.
Our room was really clean and comfortable and had everything we needed. The spa treatment was one of the best I've had .. raindrop massage. I think the therapist was called Dee. The food was of a very good quality. If there was one critism it would be the Welsh Rarebit starter. Underwhelming and possibly overcooked? . But each to their own.
Anyway to sum up we would definitely stay at this hotel again . We felt safe and very welcome. less
Kamal Kumar, Guest Services / Front Office at Best Western Plus Dover Marina Hotel & Spa, responded to this review
Thank you for taking the time to write a review following your recent stay at Best Western Plus Dover Marina Hotel & Spa
We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.
I am pleased to hear that you found the hotel looked outstanding and is great to know that you received a warm welcome and felt well cared for by our great team of service professionals.
Thank you also for your feedback in regards to your dining experience in The MPW as well as Spa, I have passed on your kind words to all of the team who were delighted.
We very much look forward to welcoming you back to The Best Western Plus Dover Marina Hotel & Spa in the near future.