Best Western Plus Dover Marina Hotel & Spa

The room we had was satisfactory for one night but was very hot. A fan was provided in the room but was very noisy. There was no air conditioning. The bathroom lacked the little niceties that you expect from this type of hotel, shampoo, conditioner etc, and the bathroom window could not be opened to let the steam out. The bathroom fan was not efficient. We chose to have dinner in the main dining room and it was very nice. There was not enough of the sea bass as a meal, it was more the size of an entree, however my steak was well cooked and plentiful, so I ended up giving most of my veggies to my friend to supplement their meal. Breakfast was very good and came as part of our package. The staff were lovely. less

Very nice hotel, right by the sea front, great staff who were very helpful. We had an early Ferry crossing and decided to have the breakfast, this suited all the family (we have varied tastes) I would stay here again. less

We booked a superior double room no 110 with air conditioning when we got to our room it was not a superior room at all it was a small sweaty tiny room with a fan and wallpaper hanging off the walls not what we booked and when we paid £226 for 1 night for this claustrophobic dirty little room went downstairs and got an instant refund all they could say was we're sorry they had let our booked room out before we got there and tried putting us in a room we hadn't booked less

We've stayed at this hotel last month, and we were quite disappointed. The room was quite badly maintained, there were no soap, shower gel, shampoo considering the price we've paid for one night. We really did not like the hotel and most likely we will never go back there, and wouldn't advise to stay there too. less

For the price it was shocking and not worth what we paid for 1 night without breakfast than was extra and not nice. Our room was small incredibly hot, the bed was like sleeping on concrete, the pillows were shocking and to make worse the shower won't work only to drip at us. less